1. Flowcharting Each day, the computer at ERA (see above) reads the Sales Order Database, checks the inventory master file for availability, and prints a copy of each sales order in the sales manager’s office, a picking ticket in the warehouse, a sales order notification in the accounts receivable office, and a packing slip in the loading dock. The warehouse clerks then use the picking ticket to pick the goods and record the amount picked on the picking ticket. The warehouse clerk then sends the goods and the picking ticket to the loading dock where the shipping clerk reconciles the picking ticket and packing slip and prepares a bill of lading. The shipping clerk then attaches a packing slip to the goods and ships the goods via a common carrier. The shipping clerk then keys in the sales order number on a terminal at the loading dock and enters a code to indicate that the goods have been shipped. The computer then notifies the Inventory management (the Inventory system) and Accounts Receivable (the BARCR system) departments of the shipment and updates the Sales Order Database to reflect the shipment. 1234 5 67891011121413

2. List of activities: Computer 1.Reads the Sales Order Database. 2.Checks the inventory master file for availability. 3.Prints a copy of each sales order in the sales manager’s office, a picking ticket in the warehouse, a sales order notification in the accounts receivable office, and a packing slip in the loading dock. 4.Notifies Inventory and BARCR 5.Updates the Sales Order Database to reflect the shipment. Warehouse clerk 6.Picks the goods. 7.Records the amount picked on the picking ticket. 8.Sends goods and the picking ticket to the loading dock. Shipping clerk 9. Reconciles the picking ticket and packing slip 10. Prepares a bill of lading. 11.Attaches the packing slip to the goods. 12.Ships goods. 13.Keys in the sales order number on a terminal at the loading dock 14.Enters a code to indicate that the goods have been shipped. 1,2,3,6,7,8,9,10,11,12,13,14,4,5

3. Computer Warehouse Shipping Sales Manager Sales Manager A/Rec Inventory Common Carrier Common Carrier S/O database Inventory 1 2 Sales order 3 5 Picking ticket 3 S/O notif. 3 Packing slip 3 6 7 8 Goods & P/S 9 10 11 Goods & P/S 12 13 14 S/O# & code Notif. 4 4 1,2,3,6,7,8,9,10,11,12,13,14,4,5

4. 1.0 Process Sales Order 2.0 Pick Goods 3.0 Ship Goods 4.0 Update 1,2,3,6,7,8,9,10,11,12,13,14,4,5 S/O database Inventory Sales Manager Sales Manager A/Rec Inventory Common Carrier Common Carrier 1 2 S/O 3 S/O notif 3 678 91011 Goods & P/S 12 1314 Notif. 4 4 5

5. ComputerWarehouseShipping Check Print S/O database Inventory Sales mgr Acct rec A B S/O notif Picking ticket Packing slip Packing slip B Picking ticket A Pick goods Record amt Picking ticket Picking ticket Reconcile Prepare BOL Packing slip BOL Carrier S/O# code C C Notify Update Acct rec Invty Notification Check Print 1 2 3 5 6 7 8 9 10 11 12 13 14 4