1. Supporting further and higher education JISC Terminology Workshop Summary and Conclusions Alan Robiette,JISC Development Group

2. 13 February 2004JISC Terminology Workshop, London2 Key themes Technology / new developments Service component emphasis User behaviour

3. 13 February 2004JISC Terminology Workshop, London3 Technologies KOS/NKOS themes KOS life-cycle Faceted classification Ontologies Representations KOS service protocols Etc..... Where/how does JISC engage with all this? Is service orientation the answer?

4. 13 February 2004JISC Terminology Workshop, London4 The IE Architecture JISC-funded content providers institutional content providers external content providers brokersaggregatorscataloguesindexes institutional portals subject portals learning management systems media-specific portals end-user desktop/browser presentation fusion provision OpenURL resolvers shared infrastructure authentication/authorisation services service registries institutional + user profiling services terminology services resolvers metadata schema registries

5. 13 February 2004JISC Terminology Workshop, London5 Service emphasis One terminology service or many? Finer granularity might be attractive (different services maintained by different communities?) Increasingly we are tending to think beyond the traditional JISC audiences So JISC might fund and maintain some widely-applicable services; with other providers possibly including other public sector bodies, research communities, professional societies and so on

6. 13 February 2004JISC Terminology Workshop, London6 The IE Architecture JISC-funded content providers institutional content providers external content providers brokersaggregatorscataloguesindexes institutional portals subject portals learning management systems media-specific portals end-user desktop/browser presentation fusion provision OpenURL resolvers shared infrastructure authentication/authorisation services service registries institutional + user profiling services terminology services resolvers metadata schema registries

7. 13 February 2004JISC Terminology Workshop, London7 User behaviour What do users want? And how does this relate to what they actually do? Two ends of the spectrum The specialised user: problems coping with ever-increasingly complexity of specialist terminologies The generalist user: problems of background, culture, vocabulary, engaging with classification at all

8. Supporting further and higher education General discussion