1. IMCC Dublin 2015 Scandinavian approach to large casualties By Ivar Brynildsen, VP Gard AS

2. Scandinavian approach to large casualties Scandinavian Claims Handling Model Large casualty response and handling A few examples 2

3. Scandinavian approach to large casualties The Scandinavian Claims Handling Model Scandinavian Market; - Denmark, Sweden, Finland and Norway - CEFOR: Alandia/Codan/DNK/NHC/Gerling/Swedish Club/Gard etc Insurance Associations – mutuality Insurance Conditions – ‘agreed’ policy terms Employees recruited from the Marine industry = insurance for the marine industry by the marine industry Mutuality is hard to find, that’s why love hurts so much when both sides don’t agree to the terms. 3

4. Scandinavian approach to large casualties The Scandinavian Claims Handling Model 4 Assured, broker and Claims leader in ‘Menage a trois’. Short and direct lines of communication ESPs instructed by Claims lead in agreement with assured Transparent exchange of information Inhouse Inhouse Average Adjusters involved in claims process Swift settlements and PoA

5. Scandinavian approach to large casualties The Scandinavian Claims Handling Model Typical Scandinavian Claims Department: Nautical, technical, legal, commercial and insurance competence Available 24/7 Hands on’ approach to claims handling Competence and authority to make swift decisions Inhouse adjusting Work closely with underwriters Broad network of ESP’s Loss prevention 5

6. Scandinavian approach to large casualties The Scandinavian Claims Handling Model Nordic Marine Insurance Plan (NMIP) Clause 9-2: The right of the claims leader to act on behalf of co-insurers; « …claims leader is entitled to take steps…with binding effect on the co-insurers.» «…as far as possible, take into consideration the interests of all the insurers.» - Approve lay up plan - Take measures on salvage - Arrange Survey - Provision of security - Claim Advice and estimates - Removal and repairs - Claims Adjustment 6 http://www.nordicplan.org/

7. Scandinavian approach to large casualties Scandinavian Claims Handling Model Large casualty response and handling A few examples 7

8. Large casualty response and handling 8 Immediate notice from assured to Claims Lead Source, instruct and contract relevant ESPs Set Emergency Response Team - Plan Establish on-site team Assist assured in working with authorities, media etc Objective is to mitigate exposure on the assured and insureres by hands on approach Scandinavian approach to large casualties

9. Large casualty response and handling 9 Scandinavian approach to large casualties Aftermath; Negotiate salvage settlement Establish extent and cause of damages Coordinate repairs with the assured Repair specifications Repair yards Instruct surveyors PoA Information to coinsurers Claims adjustment

10. Scandinavian approach to large casualties Scandinavian Claims Handling Model Large casualty response and handling A few examples 10

11. Example: Chemical Carrier grounded in remote area of Pacific 11 Scandinavian approach to large casualties -Consider incoming bids and choose the right one -Contracted Salvors on LoF terms -Hired vessel from same company for lightering operations -Appointed senior surveyor for repair follow up -Arrange for cost- and time effective repairs -Settled amicably ships- and cargoes shares to salvors

12. Example: Car Carrier listed over in Southampton 12 Scandinavian approach to large casualties -Contracted competent salvors within 2 hrs on LoF terms -Insurers and owners had team on-site within 2 hours -Salvage and plan in place in time to the authorities satisfaction -Teamed with owners and salvors and worked closely with authorities and media -Vessel towed to Southampton for cargo disharge and damage surveys

13. Happy ending (relatively)… 13 Scandinavian approach to large casualties

14. www.gard.no Questions?