1. Introduction 1.What is The Clearing House? 2.What are TSTs? 3.Is this for me? 4.What happens next? 5.The future

2. What is the Clearing House? The Clearing House Manages a waiting list Matches rough sleepers to flats It is made up of: Approx 4000 properties Studio flats and one-bed flats Housing Association properties You will receive: A Fixed term tenancy for 2 years, which will be renewed if you still require support. TST support to live in the flat

3. TSTs - What are TSTs? TSTs are Tenancy Sustainment Teams They will help and support you to work towards your goals. General support needs Education, Training and Employment When you are ready, they will discuss move-on options with you

4. TSTs – general support  Maintaining a tenancy  Living independently  Health  Utilities  Money advice  Benefits advice  General support

5. TSTs - education, training and employment If you are considering training or employment they will assist you with: Courses or training programmes Applications Career advisers Job search In work benefits In Education benefits

6. TSTs - move on TSTs will help you to:  Review your support needs, and assist you to renew your tenancy if you still require support  Recognise when you are ready to move  Understand the options  Access independent accommodation  Get ready to move

7. Is this for me? Eligibility  A verified rough sleeper on CHAIN  Require some support to maintain a tenancy  Willing to work with the TST  Understand that you have a tenancy for as long as you need support (A fixed term AST, renewed every 2 years)  Expected to move when you no longer require support  Encouraged to attend TB screening

8. What Happens Next? Being referred to the Clearing House Your current worker will submit a Clearing House application form. This will identify:  Support needs  Future work with the TST  Where you want to live (at least 3 Boroughs)  Mobility issues or a disability  Pets  Partner

9. Barking & Dagenham Barnet Bexley Brent Clearing House Map of Average Waiting Times Blue – 6 months or less Red – between 6 and 12 months Yellow – between 12 and 18 months Grey – we have housed very few people in these areas Bromley Camden City Croydon Ealing Enfield Greenwich Hackney H&F HaringeyHarrow Hillingdon Hounslow Islington K&C Lambeth Lewisham Merton Newham Richmond Southwark Tower Hamlets Waltham Forest Wandsworth Westminster Sutton Kingston Redbridge Havering

10. What happens Next? Getting an offer of accommodation… Nomination Meet with TST/Housing Provider Viewing & Decision One nomination only Refusing a nomination Appealing a decision Accepting a nomination

11. The Future After 18 months, there will be a tenancy review This will result in two options: 1.If you continue to need support your tenancy will be renewed for a further fixed term 2. If you no longer need support your TST will help you to move on to a PRS flat