1. Jean Kean, Lacoya Reliford, Jeronda Beasley, Dawnette Webb, and Joy Moody HCS/320 01/13/2014 Tricia Tran

2. Introduction Good morning staff! Today is going to be a great day filled with new and exciting things. We are going to learn about a whole new kind of system that is going to be most beneficial to not only us, but our patient’s as well. It will make things here at the office run much more smoothly, efficiently, and timely. We have all heard about it, the good and the bad, the rumors and the facts, but today is the day we go live with this new system. This system, as you all ready know is called EMR which is short for Electronic Medical Records. There is a world of material to cover so, “Let’s get this party started!”

3. Communication and how it affects the process Workflow Changes Proper Training Techniques Patient Provider Communication Privacy and Security Issues

4. Change of Healthcare communication and development of Social Media Healthcare communication would change and affect the communication process with the development of alternate communication forms such as: - Email - Instant Message - Social Media Facebook Twitter Instagram

5. Conclusion

6. References U.S. Department of Health and Human Services Health Information Technology and Quality Improvment. (2013). Retrieved from http://www.hrsa.gov/healthit/toolbox/HealthITAdoptiontoolbox/MeaningfulUse/whatrsomeconseqofgreatercomm.ht ml