1. DocumentationDocumentation EMT 170 Emergency Communications and Patient Transportation (Cars & Radios)

2. Documentation – Purpose Provides a record of scene information that may not be available from any other source Provides information for the continuity of patient care from one healthcare provider to another Provides a record of specific pre-hospital interventions performed or attempted Provides medical legal evidence Reveals any significant changes in the patient’s condition Provides an internal tool for statistics, budgeting, QA and education

3. Patient Care Report – Types of Reports Traditional written report –Typically provides check boxes and a narrative section –EMT completes it in written form Computer-based report –Generated on an electronic clipboard or mobile data terminal –EMT enters information by special instrument or keyboard

4. Written Patient Care Report (PCR)

6. Computer Based Report System

7. PCR-Report Elements Run data Patient data Narrative information

8. Run Data Service name Unit number Crew license numbers and/or names Location of call Response times mileage

9. Patient Data Patient’s name Age Location of patient Pupillary response Assessment Address Sex LOC Vital signs Care provided DOB MOI/NOI Sensation PMH Response to treatment

10. Narrative Used to document –Patient complaint/history –Observation –Physical assessment finding –Care delivered by EMS crew –Changes in patient condition SOAPSOAP

11. General Guidelines Collect all patient information Complete all blanks and check all pertinent boxes on call report form Do not leave any spaces blank, mark “N/A” if item does not apply Begin narrative by documenting the patient's LOC

12. General Guidelines (cont.) Attach EKG documentation (where applicable) with date, time and patient's name on it Sign the report Leave a copy of the report with the patient’s chart

13. Items to Document Patient’s chief complaint using patient’s own words within quotation marks if possible History of present illness or injury using OPQRST format Physical assessment findings including pertinent positives and pertinent negatives Significant pertinent past medical history including surgeries, hospitalizations, illnesses or injuries

14. Items to Document (cont.) Allergies and current medications Interventions, who performed them, time performed, and the patient’s response or lack of response to interventions Vital signs and times obtained

15. Writing a Narrative Use plain language and medical terminology Avoid slang Use only recognized abbreviations Spelling general neatness are imperative to convey professionalism

16. SOAP Method S – subjective –Information the patient tells you –Patient symptoms O – objective –Information the EMT observes about the scene and possible injuries A – assessment –EMTs evaluation of the situation, the patient’s chief complaint and findings based on the exam P – plan –The plan of action and care delivered the EMT

17. Other Narrative Forms Head-to-toe format Chronological format

18. Correcting Mistakes Do not erase or mark out a mistake –Draw a single line through the error and place initials beside the line –Add the correct information following the correction –If information was initially omitted, add a note with additional information, the date, and the EMTs initials

19. Errors DO NOT attempt to cover mistake Document what did or did not happen and what corrective action (if any) was taken Falsifying information on a PCR is harmful to the patient and may lead to the suspension or revocation of the EMTs certification and other legal action

20. Summary Documentation is the most important non-clinical skill possessed by the EMT The patient care report must be accurate and report both subjective and objective findings, physical assessment results, care and treatment rendered and any significant observation of the scene The PCR is considered a legal document that serves as an official record of care given The PCR is the EMTs first line of defense if questions are later raised about the incident