1. INTRODUCTION TO ENGINEERING TECHNOLOGY SEVENTH EDITION ROBERT J. POND & JEFFERY L. RANKINEN Chapter 3 Survival Skills – Preparing for the Engineering Technologies Introduction to Engineering Technology, 7 th ed. By Pond and Rankinen

2. PROBLEM SOLVING Introduction to Engineering Technology, 7th ed. By Pond and Rankinen

3. QUOTES FROM PROBLEM SOLVERS  A person who never made a mistake never tried anything new. Albert Einstein  Intellectuals solve problems; geniuses prevent them. Albert Einstein  The important thing is not to stop questioning Albert Einstein  Whether you think you can or whether you think you can't, you're right! Henry Ford  Obstacles are those frightful things you see when you take your eyes off your goal. Henry Ford Introduction to Engineering Technology, 7th ed. By Pond and Rankinen

4. PROBLEM SOLVING  Good problem-solving skills important  Why is effective problem solving so rare?  A lack of information  We never have enough information  It is a challenge to make a decision others cannot or will not make  Fear of a wrong decision (fear of failure)  The world’s most successful people have failed  You can learn from failures and become successful Introduction to Engineering Technology, 7 th ed. By Pond and Rankinen

5. PROBLEM SOLVING  Time and energy to solve problems  Find solutions  Test outcomes  Hard work  “99% perspiration 1% inspiration”  Absence of an effective problem solving model Introduction to Engineering Technology, 7th ed. By Pond and Rankinen

6. BASIC ELEMENTS OF PROBLEM SOLVING 1. Recognizing there is a problem 2. Defining the problem 3. Brainstorming to determine alternative solutions 4. Considering the possible consequences of each solution 5. Selecting the best solution 6. Implementing the best solution 7. Monitoring and evaluating the action taken Introduction to Engineering Technology, 7th ed. By Pond and Rankinen

7. PROBLEM SOLVING  Example 3.1  Poor lab assignment grades  Example 3.2  Whether to automate a welding operation Introduction to Engineering Technology, 7th ed. By Pond and Rankinen

8. PROBLEM SOLVING  Early problem solvers  Charles Kettering (1876-1958)  Most prolific American inventor after T. Edison  He and the “barn gang” invented the automobile self-starter  Solved the problem of injuries from crank starting  Bertha Lamme  One of the first female engineering graduates (1893, B.S. OSU)  Surprised many by working as well as “any expert man” at Westinghouse Introduction to Engineering Technology, 7 th ed. By Pond and Rankinen

9. PROBLEM SOLVING  SPC problem solving  Developed by Dr. Walter Shewhart  Process Control Chart Introduction to Engineering Technology, 7 th ed. By Pond and Rankinen

10. PROBLEM SOLVING  Attitude and problem solving  An effective problem solver has a positive attitude  Saying yes to your ability to solve problems  Overcome “bad” days Introduction to Engineering Technology, 7 th ed. By Pond and Rankinen