2. John B. Cade Library Enhancement Information Commons Dawn Ventress Kight Project Director Emma Bradford Perry Dean of Libraries Southern University and A&M College June 2010

3. Outline

4. University’s Mission Statement

5. Reference Circulation Technology Collaborative Learning Copy Center Information Commons Overview:Ask Here!

6. Project Team  Dean of Libraries  Library Technology Office  Reference Staff  Circulation Staff  Campus Technology Office (External)  Physical Plant (External)

7. Process  Surveys  Team Meetings  Data Driven Decisions  Selected Designer  Site Visits  Meetings with Faculty  Meetings with Staff  Timeline  Implementation Schedule

8. Issues  Funding  Collaboration  Natural Disasters  Staying Focused  Time Management

9. Challenges  Change Management (Emotions)

10.  Budget Challenges

11. Photos Old Circulation Desk

12. Photos Old Circulation Desk and Lobby

13. Photos New Collaborative Study Area

14. Photos Old Reference Room

15. Photos New Reference

16. Photos Old Information Desk & Lobby

17. Photos

18. New Search Here Stations

19. Photos Elevator Lobby and Restrooms

20. Feedback Describe your overall impression  It is good for studying  The room is amazing. I truly enjoy sitting in reference to relax, study and check e-mail, etc.  The reading room is organized and it provides a good environment to study.  Relaxing is the word that came to mind, also peaceful

21. Feedback  It looks really nice. It is very quiet and the librarian is helpful.  Impressive  This is a really nice place to relax and concentrate on your studies. I LOVE IT!  It’s awesome

22. Assessment/Evaluation  Annual Fall Survey  Focus Group with Students

23. Conclusion – Insights  Teamwork is the KEY  Patience is a MUST

24. Immunity to Change  Issue – Some staff with numerous years of service only do what’s minimally required of their jobs. They never try to learn anything new to enhance the services offered to patrons.  Commitment to this issue- The Dean/Managers encourage all staff to attend various workshops and conferences.  Big Assumptions – They don’t want to learn anything new. The University doesn’t have any money to support professional development opportunities.