1. “Entrepreneurs Ahoy: Running IT Like a Business” May 30, 2009

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3. 3 “There is no profession in the last 40 years that has provided more opportunity to make a difference” – Darwin John CIO (former CIO at the FBI, December 2004, CIO.com

4. The Brave New World  Abrupt changes in the world economic order  Recessionary environment globally; slowdown in India  Credit squeeze – marked slowdown in velocity of funds  No sector spared  Enterprises forced to re-appraise  R.I.P. – Business as usual 4

5. Investment in IT  Businesses invest in IT to achieve six important business objectives  Operational excellence  New products, services, and business models  Customer and supplier intimacy  Improved decision making through real time data  Competitive advantage  Survival 5

6. Role of Information Technology 6 Risk – (Knee-jerk) Cost (Budget-driven) Platform For Business Ops (Operational) Enabler of Business Improvement (Participative) ???????

7. Does IT understand Business Goals, Strategies and Markets 7 Wharton Wipro survey of the emerging role of IT Massive change from 2000 to 2008

8. 8 ENABLER DRIVER SUPPORTER COST CUTTER Strategic “competitive” Tactical “operational” Reactive “following” Proactive “leading”

9. Role of Information Technology 9 Risk – (Knee-jerk) Cost (Budget-driven) Platform For Business Ops (Operational) Enabler of Business Improvement (Participative) Strategic Contributor (Transformational)

10. IT as a Value Center 10 Service Center Investment Center Cost CenterProfit Center Value Center Business Capability Operational Efficiency Minimize Risk Maximize Opportunity

11. The ‘entrepreneurial’ CIO..? 11

12. The Entrepreneur CIO 12 S.E.L.F*self * - Strategy Enhancement & Leadership Facilitation

13. Traits of the Entrepreneur CIO  Envision with conviction  Passionate about Idea  Focussed on Result  Take Risks  Deserve before you demand  Out of functional cocoon  Lead by Example 13

14. Focus on Effectively Running IT as a Business  Structure one’s role as a Entrepreneur/ CEO  Understand customer business in depth  Focus on increasing overall business profitability and not just on lowering IT costs  Exploit multiple channels to communicate how IT drives business value  Tag IT performance directly to measurable business performance  Hold your peer-leaders accountable for how IT investments deliver this business value  Maintain a business-oriented enterprise architecture 14

15. IT to be run ‘like’ not ‘as’ a Business  IT a significant contributor to a value chain, not necessarily a self ‐ contained value chain of its own  Technology deployment alone does not guarantee business success  Primary role – provide corporate leadership to business functions  Running IT like a business means adopting a business ‐ like mindset  Prepare to compete for strategic mindshare & investment  Prepare to be measured on strategic success 15

16. 16 “The person who grabs a cat by the tail learns something he could not learn in any other way.” - Mark Twain

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18. Questions/ Comments 18

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