1. CMM Level 2: Repeatable Copyright, 2000 © Jerzy R. Nawrocki Jerzy.Nawrocki@put.poznan.pl www.cs.put.poznan.pl/jnawrocki/mse/require/ Quality Management Lecture 6 Quality Management Lecture 6

2. J. Nawrocki, Quality Management, Lecture 6 Plan of the lecture Introduction Requirements management Software project planning Software project tracking & oversight Software quality assurance Software configuration management

3. J. Nawrocki, Quality Management, Lecture 6 IntroductionIntroduction CMM Requirements management Software project planning Software project tracking and oversight Software subcontract management Software quality assurance Software configuration management CMM Level 2 - Repeatable

4. J. Nawrocki, Quality Management, Lecture 6 IntroductionIntroduction CMM Together:  20 abilities  60 activities CMM Level 2 - Repeatable

5. J. Nawrocki, Quality Management, Lecture 6 IntroductionIntroduction Adequate resources and funding are provided. Tools are made available. Common abilities

6. J. Nawrocki, Quality Management, Lecture 6 IntroductionIntroduction People are trained to perform their activities. Common abilities

7. J. Nawrocki, Quality Management, Lecture 6 IntroductionIntroduction Measurement Status of the CMM Level 2 activities For the SQA: cost & schedule status

8. J. Nawrocki, Quality Management, Lecture 6 IntroductionIntroduction The activities are reviewed with project mgmt (periodic & event-driven basis) senior mgmt (periodic basis) Verification

9. J. Nawrocki, Quality Management, Lecture 6 IntroductionIntroduction The SAQ group reviews / audits the activities + work products For SQA independent experts periodically review / audit the activities + work products Verification

10. J. Nawrocki, Quality Management, Lecture 6 Requirements management Abilities SDS policy for requirements management SRS + acceptance criteria

11. J. Nawrocki, Quality Management, Lecture 6 Requirements management Activities Reviews of SRS Change management

12. J. Nawrocki, Quality Management, Lecture 6 Software project planning Abilities Statement of work

13. J. Nawrocki, Quality Management, Lecture 6 Software project planning Activities Project proposal team External commitments are reviewed - a documented procedure A software life cycle is defined A procedure for developing SDP A procedure for estimating size, effort, cost, schedule, computer res. Risk factors are documented Software planning data are recorded

14. J. Nawrocki, Quality Management, Lecture 6 Software project tracking & oversight Abilities Project managers assign responsibility for work products & activities Managers receive orientation in the technical aspects

15. J. Nawrocki, Quality Management, Lecture 6 Software project tracking & oversight Activities (1) SDP Procedure how to make revisions to SDP Changes to external commitments are reviewed with senior management Approved changes to commitments are communicated to the affected groups

16. J. Nawrocki, Quality Management, Lecture 6 Software project tracking & oversight Activities (2) The tracked items: sizes of work products, effort & costs, critical computer resources, the schedule, technical activities, the risk factors Actual measurements + replanning data are recorded Periodic internal reviews (progress, plans, performance vs SDP) Formal reviews at selected milestones (documented procedure)

17. J. Nawrocki, Quality Management, Lecture 6 Software quality assurance Abilities The SQA group exists for each project The members of the project receive orientation on the role, responsibility, authority, and value of the SQA group

18. J. Nawrocki, Quality Management, Lecture 6 Software quality assurance Activities How to write the SQA plan The SQA group participates in preparation & review of SDP, standards, and procedures Reviewing SE activities Audits of work products to verify compliance Periodical reports to SE group

19. J. Nawrocki, Quality Management, Lecture 6 SummarySummary Requirements: how the system should behave System requirements  software requirements CMM level 2 Requirements management: documentation reviews & quality assurance change management

20. J. Nawrocki, Quality Management, Lecture 6 Further readings CMM Practices (version 1.1), CMU/SEI-93-TR-25. 

21. J. Nawrocki, Quality Management, Lecture 6 HomeworkHomework Write organisational policy for managing software requirements in your company or project team.

22. J. Nawrocki, Quality Management, Lecture 6 Quality assessment 1. What is your general impression? (1 - 6) 2. Was it too slow or too fast? 3. What important did you learn during the lecture? 4. What to improve and how?