1. Monitoring Employees on Networks: Unethical or Good Business?

2. Summary Businesses are often asked to make difficult decisions when deciding whether to “trust” employees or provide them protections under well defined rules and guidelines. With well defined and communicated processes in place, the employee should understand their responsibilities in using company tools to perform company business only.

3. Risks of Monitoring Employees E-Mail Employers can be liable for employees’ misuse of company e-mail Forms of harassment can be done by e-mail Threats of violence via e-mail Theft or unauthorized disclosure of company information via e-mail E-mail spreads viruses very well

4. Risks of Monitoring Employees Internet Unauthorized access into for-pay sites Harassment charges from display of pornographic or obscene materials found on some sites Trademark and copyright infringement problems from improper use or dissemination of materials owned by an outside party Too much time wasted surfing the Web Viruses in downloads of software and other materials from Web sites

5. Risks of Monitoring Employees Company Computers Software piracy-employees making unauthorized copies of company-provided software Unauthorized access into company databases Use of unauthorized software from home on company computers Sabotage of company files and records Excessive time spent on computer games Employees using company computers to produce materials for their own personal businesses or private use

6. Policy Issues Basic issues revolve around letting employees know that as far as work is concerned, they have no expectation of privacy in their use of company premises, facilities, or resources and they are subject to monitoring at all times. Every employer needs to have a detailed policy regarding use of company computers and resources accessed with computers, such as e-mail, Internet, and the company intranet, if one exists.

7. Costs to Companies At least 25 percent of employee on-line time is spent on nonwork-related surfing and 27 percent of large U.S. companies are now monitoring employee e-mail in some way compared to only 15 percent in 1997 loss of time and employee productivity availability of company’s network bandwidth anything an employee does on the Web carries the company’s name

8. Good Business? Security of the infrastructure Assist in the education of employees

9. Conclusion By monitoring the employee use of company assets for personal use, the employee is less prone to perform personal business on company time and company equipment.