1. ESP Logistics EMEA & Global Service Parts Logistics In the global market of today Global Technology businesses require representation in hundreds of country markets, speculative and otherwise, and many of these will be increasingly within the emerging economies of the world. ESP’s IOR Network is designed to provide a variety of scaleable, cost effective and compliant representation options for Global Technology Businesses. Options are designed to enable higher levels of representation investment when volumes enable opportunity for recovery of that investment. Importer of Record Services Network Home About Provider Services User Services IOR Services Contact

2. ESP Logistics EMEA & Global Service Parts Logistics Importer of Record Services Network Home About Provider Services User Services IOR Services Contact ESP assist you to select a level of representation appropriate to the current size of the market you are entering.

3. ESP Logistics EMEA & Global Service Parts Logistics Selecting representation appropriate to the current size of your market Home About Provider Services User Services IOR Services Contact IOR:Typically fastest & lowest cost option, shared user entity representation.  Buy Sell:Shared user entity where sales justify cost of sales tax recovery. ♦Fiscal Rep:Sales justify creation of own entity but, with outsourced management. ×DIY:Sales & tax recovery opportunities justify creation & management of own entity. In the emerging market most organisations select the IOR entry level of representation until volumes afford tax recovery opportunities akin to mature market economies.

4. ESP Logistics EMEA & Global Service Parts Logistics A repeatable business model spanning the globe is managed centrally for control and uniformity and locally for country specific legal compliance. The model is designed to provide sufficient security to the local representative to act as your IOR and provide you in turn with the security that you are operating compliantly and without risk in each geography. The local country representatives will be the trading entities of established reputable National Freight Brokers whose local market knowledge & service is secured in exchange for their provision of billable clearance and disbursement services on your behalf. They are in turn managed and operated centrally by a network of Regional and Global Freight Brokers acting as the hub, billing and management infrastructure of the network. Importer of Record Services Network How it works! Home About Provider Services User Services IOR Services Contact

5. ESP Logistics EMEA & Global Service Parts Logistics Avoid capital outlay in emerging market representation until forecasts warrant investment. Advance service & cost efficiencies through freedom to competitively source multiple 3PL service vendors. Achieve superior speed to market for service sales. Employ tax efficiencies to maximise service budgets. Achieve global representation & compliance with a single point of contact / purchase. Better utilise capital by operating a global deferment account rather than country specific fund allocation. Importer of Record Services Network Benefits! Home About Provider Services User Services IOR Services Contact

6. ESP Logistics EMEA & Global Service Parts Logistics AfghanistanGeorgiaPakistan AlgeriaGhanaPoland AngolaGreeceRussia ArmeniaIrelandSenegal AustriaIsraelSerbia & Montenegro AzerbaijanItalySouth Africa CameroonKazakhstanSouth Korea Congo KyrgyzstanSweden Côte d'IvoireLatviaSwitzerland Czech RepLibyaTunisia Eqtrl GuineaMoroccoTurkey FranceNamibiaUkraine GabonNetherlandsUnited Arab Emirates GermanyNigeriaUnited Kingdom Norway Importer of Record Services Network Selection of EMEA IOR Countries… Home About Provider Services User Services IOR Services Contact

7. ESP Logistics EMEA & Global Service Parts Logistics The 4 optional stages of engagement 1.Project statement Engage ESP to define a statement of your exact requirements and how they can be fulfilled. 2.Compliance Assessment Engage ESP to undertake a formal compliance assessment based on client specific product, activity forecasts & Geographies 3.Implementation Engage ESP to implement your designed solution into your existing service supply chain 4.Management Engage ESP to perform ongoing Compliance management of your defined and implemented solution Importer of Record Services Network Engagement process… Home About Provider Services User Services IOR Services Contact

8. ESP Logistics EMEA & Global Service Parts Logistics The document used to define & sanction the project & the engagement of ESP Detailed objective, scope & justification. Timeline, budget & method specific. This is effectively creating a business case for creation of a required compliance solution & defining how it will be addressed and at what cost. Project Statement: Home About Provider Services User Services IOR Services Contact Importer of Record Services Network Engagement process…

9. ESP Logistics EMEA & Global Service Parts Logistics Tell us the country, product, vendors & volumes & we will… Undertake a compliance assessment to define: Import licences & certification requirements Shipping Import documentation requirements. Official customs & authority tax, duties & charges Provide a costed solution which includes: Acquisition of any required licences or certification Provision of a legal entity to act as IOR / EOR. Provision & population of all import documentation Provision of any viable tax recovery solutions Means to get support product in & out of the country to support your required SLA whilst meeting all local authority compliance and reporting requirements. Home About Provider Services User Services IOR Services Contact Importer of Record Services Network Engagement process… Compliance Assessment:

10. ESP Logistics EMEA & Global Service Parts Logistics 3PL, SPL, TPM Vendor review: Product & data flow review: Business profile assembly: Commodity / geo specific compliance assessment Applicable tax declaration / projection: Certification requirements and restrictions: Tax efficiency opportunity review Clearance Broker & IOR vendor details: Gateway specific arrangements: Prep of all Export documentation: Rates for Brokerage (Clearance & Disbursement): Rates for IOR & related local compliance Services Rates for Post clearance delivery Services Rates for defective part retrieval & return Rates for EOR & Related Compliance services Compliance Assessment Contents: Home About Provider Services User Services IOR Services Contact

11. ESP Logistics EMEA & Global Service Parts Logistics If you like the solution presented we will… Design a multi-vendor implementation plan to: Acquire Import licences & certification required Define & agree individual vendor responsibilities Distribute & approve Import documentations. Define timetable for initial stocking Support your customer SLA & RMA retrieval program Manage the multi-vendor implementation to conclusion: Acquisition of any required licences or certification Administer individual vendor responsibilities Administer all import documentation Administer any viable tax recovery solutions Micro manage initial stocking & service delivery Home About Provider Services User Services IOR Services Contact Importer of Record Services Network Engagement process… Implementation:

12. ESP Logistics EMEA & Global Service Parts Logistics If you wish to outsource ongoing support we will… Design a compliance performance plan to: Monitor licensing and certification renewals Pre dispatch approval of export documentation Monitor process events inc clearance time Police vendor responsibilities & performance Provide exception management and intervention Home About Provider Services User Services IOR Services Contact Importer of Record Services Network Engagement process… Management:

13. ESP Logistics EMEA & Global Service Parts Logistics 2-3 daysRaise Project statement £2’500. / countryDesign & Cost Service Solution £2’500. / countryMulti-vendor Implementation £2’000. pcmOngoing Compliance / Performance Management (Optional) Home About Provider Services User Services IOR Services Contact Importer of Record Services Network Engagement costs…

14. ESP Logistics EMEA & Global Service Parts Logistics ESP have been active in most aspects of designing, developing, marketing and managing an SPL network. We would be pleased to support you as a temporary external resource for open projects across solution design, optimization, sourcing, purchasing, implementation & management.. Additional services available… Home About Provider Services User Services IOR Services Contact

15. ESP Logistics EMEA & Global Service Parts Logistics Contract Rates Rates typically agreed proportionate to length of commitment: 6 month+ contract rate:£80'584.00 p.a £42.hr Monthly rate:£ 8’352.00 p.c.m £43.5 hr Weekly rate:£ 1’820.00 p.wk £45.5 hr Daily Rate:£ 375.00 p.day £47.hr Hourly rate:£ 50.00 p.hr £50.hr Areas of cost included in rate: Personnel:Salary, Pension, Health care. Tools:Car, ins & tax, Laptop & basic software. Business admin: Home Office Rent, Power, Services, etc. Examples of prospective additional variable expense: Communications - Land & mobile connectivity, etc.) Supplies (Office, PC, software & user supplies as required) Travel Expense (Rail, Air, Fuel, accommodation & sustenance) Training / Exhibitions / Promotions as required. Working timetable The above assumes full time provision of services based upon a five day week and a 48 week year, excluding UK public holidays and allows for 20 days vacation per anum. Additional Services & General Consultancy Costs…

16. ESP Logistics EMEA & Global Service Parts Logistics Service Supply Chain Design Importer of Record Services Network Design, Source, Purchase, Implement & Manage Project & Contract Management Compliance, IOR & Tax efficiencies Multi-vendor selection Unification software ESP, as a consultancy, provide both Client & Vendor Services across… Home About Provider Services User Services IOR Services Contact

17. ESP Logistics EMEA & Global Service Parts Logistics Contact Paul Moores Managing Director pmoores@esplogistics.com +44 (0) 777 551 0608 European Service Parts Logistics Law bottom Cottage, Bedding edge Rd, Hepworth, West Yorkshire, HD9 1TP UK WWW.ESPLogistics.com Home About Provider Services User Services Contact