Presentation on theme: "Carol C. Kuhlthau Rutgers University Keynote Address"— Presentation transcript:
1 From Information to Meaning: Confronting the Challenges of the 21st Century Carol C. KuhlthauRutgers UniversityKeynote AddressI3 Conference 2007
2 Links between Information Behavior Information Impact Information Literacy
3 Information Behavior Models of information seeking Information use environmentsRelevanceSensemakingEveryday life information seeking
4 Information Behavior Concepts BrowsingScanningSelectingExtractingBerry pickingPathways
5 Dimensions of information seeking from the users perspective Affective (feeling)Cognitive (thinking)Physical (acting)
6 Model of the Information Search Process Tasks Initiation Selection Exploration Formulation Collection Presentation→Feelings uncertainly optimism confusion clarity sense of satisfaction or(affective) frustration direction/ disappointmentdoubt confidenceThoughts vague →focused(cognitive) →increased interestActions seeking relevant information →seeking pertinent information(physical) exploring documenting
7 Uncertainty Principle Uncertainty is a cognitive state which commonly causes affective symptoms of anxiety and lack of confidence. Uncertainty and anxiety can be expected in the early stages of the information search process.
8 Uncertainty Principle The affective symptoms of uncertainty, confusion, and frustration are associated with vague, unclear thoughts about a topic or question. As knowledge states shift to more clearly focused thoughts, a parallel shift occurs in feelings of increased confidence. Uncertainty due to a lack of understanding, a gap in meaning, or a limited construction initiates the process of information seeking.
9 Uncertainty Principle Uncertainty initiates the process of information seekingCorollary DefinitionProcess Constructing meaningFormulation Forming a focused perspectiveRedundancy Encountering the expected and unexpectedMood Assuming a stance or attitudePrediction Making choices based on expectationsInterest Increasing intellectual engagement
10 Information Impact Information Goals Task Complexity Information Search Process
11 Information Impact in: Education TasksWork TasksEveryday Life Tasks
12 Zone of InterventionThat area in which an information user can do with advice and assistance what he or she cannot do alone or can do only with great difficulty.
13 Intervention Questions What is enough?What is intrusive?What is helpful?What is limiting and restrictive?What is inviting and expansive?
14 Information LiteracyInformation literacy is the ability to locate, evaluate and use informationInformation literacy is at the core of what it means to be educated in the 21st century
15 Guided InquiryGuided Inquiry immerses students in information seeking as a way of learningGuided Inquiry prepares students for active engagement with information required in all aspects of living and working in the 21st century
16 Concepts Approach to Information Literacy LocateLibrary as inquiry lab for information literacyTrails and paths – browsing, monitoring, chaining, differentiating, extractingTypes of searches – preliminary, exploratory, comprehensive, summary
17 Concepts Approach to Information Literacy EvaluateEvaluating formats for reading, listening, viewing and experiencingStructure gives clues for evaluating sourcesFive Characteristics for evaluating sourcesquality, expertise, accuracy,currency and perspective
18 Bridging the Divide Confronting the challenges of the 21st century Innovative approaches for linking information behavior, information impact and information literacyMajor contributions of information field