1. 1 2009 – 2011 STUDIES & PILOTS Low Income Oversight Board Meeting San Diego, CA Energy Division June 2, 2010

2. 2 Impact Evaluation Study/Pilot Goal The impact evaluation is intended to estimate first year electric and gas savings for individual measures, climate zones, utility service territories and housing types. The impact evaluation is intended to estimate first year electric and gas savings for individual measures, climate zones, utility service territories and housing types.Utility PG&E, SCE, SDG&E and SCG PG&E, SCE, SDG&E and SCG RFP Released June 9, 2009 June 9, 2009 Bid Awarded July 29, 2009 – ECONorthwest July 29, 2009 – ECONorthwest Kick-Off Meeting September 10, 2009 September 10, 2009 Initial Public Workshop November 11, 2009 November 11, 2009 Preliminary Results Review * July 2010 * July 2010 Results Public Workshop *October 2010 *October 2010 Final Product *December 2010 *December 2010 *Asterisks indicate forthcoming dates

3. 3 Study/Pilot Goal The process evaluation will present recommendations, identify improvements, and outline solutions for current program shortcomings. The process evaluation will present recommendations, identify improvements, and outline solutions for current program shortcomings.Utility PG&E, SCE, SDG&E and SCG PG&E, SCE, SDG&E and SCG RFP Released May 11, 2010 May 11, 2010 Bid Awarded *June 22, 2010 *June 22, 2010 Kick-Off Meeting *July 2010 *July 2010 Initial Public Workshop *July 2010 *July 2010 Preliminary Results Review * September 2010 * September 2010 Results Public Workshop *November 2010 *November 2010 Final Product *December 2010 *December 2010 Process Evaluation

4. 4 Workforce Education and Training (WE&T) Pilot Study/Pilot Goal Develop a LIEE training curriculum that is replicable statewide and create a certificate that is recognized statewide by LIEE contractors. Develop a LIEE training curriculum that is replicable statewide and create a certificate that is recognized statewide by LIEE contractors.Utility PG&E PG&E RFP Released June 18, 2009 June 18, 2009 Bid Awarded 9/18/2009 - Los Angeles Trade Tech College (LATTC) + SF Office of Economic and Workforce Development (SF OEWD) 9/18/2009 - Los Angeles Trade Tech College (LATTC) + SF Office of Economic and Workforce Development (SF OEWD) Kick-Off Meeting November 4 th, 2009 November 4 th, 2009 Initial Public Workshop N/A N/A Preliminary Results Review N/A N/A Results Public Workshop N/A N/A Final Product *January 2011 – March 2011 *January 2011 – March 2011

5. 5 High Usage Needs Assessment (HUNA) / Segmentation Study Study/Pilot Goal HUNA - Identify causes of high-tier CARE customer energy use in mild climate zones. Segmentation - Identify eligible customers willing to participate in LIEE programs and investigate what messaging drives energy efficiency awareness and behavior and use this information to better market LIEE. HUNA - Identify causes of high-tier CARE customer energy use in mild climate zones. Segmentation - Identify eligible customers willing to participate in LIEE programs and investigate what messaging drives energy efficiency awareness and behavior and use this information to better market LIEE.Utility PG&E, SCE. Only SCE for HUNA PG&E, SCE. Only SCE for HUNA RFP Released July 1, 2009 July 1, 2009 Bid Awarded August 12, 2009 – HINER & Partners August 12, 2009 – HINER & Partners Kick-Off Meeting September 16, 2009 September 16, 2009 Initial Public Workshop November 23, 2009 November 23, 2009 Preliminary Results Review *June 2010 for HUNA and Segmentation *June 2010 for HUNA and Segmentation Results Public Workshop *July 2010 *July 2010 Final Product *August 2010 *August 2010

6. 6 Non-Energy Benefits Study Phase 1 Study/Pilot Goal The project will provide research and a report on the status of current work in NEBs, will evaluate the best methodology for quantifying NEBs in LIEE, gather input and feedback on recommended approaches, and direct the focus of the Phase 2 research. The project will provide research and a report on the status of current work in NEBs, will evaluate the best methodology for quantifying NEBs in LIEE, gather input and feedback on recommended approaches, and direct the focus of the Phase 2 research.Utility PG&E, SCE, SDG&E, SCG PG&E, SCE, SDG&E, SCG RFP Released June 5, 2009 June 5, 2009 Bid Awarded July 24, 2009 – Skumatz Economic Research Associates (SERA) July 24, 2009 – Skumatz Economic Research Associates (SERA) Kick-Off Meeting August 20, 2009 August 20, 2009 Initial Public Workshop May 25, 2010 May 25, 2010 Preliminary Results Review March 2010 March 2010 Results Public Workshop After the initial public workshop After the initial public workshop Final Product *May 2010 *May 2010

7. 7 PG&E CARE Recertification Study Study/Pilot Goal Study CARE customer non-response to multiple recertification and postenrollment income verification requests to understand why customers do not recertify or provide requested income documentation, and report how PG&E can overcome these barriers in its delivery of the CARE program. Study CARE customer non-response to multiple recertification and postenrollment income verification requests to understand why customers do not recertify or provide requested income documentation, and report how PG&E can overcome these barriers in its delivery of the CARE program.Utility PG&E PG&E RFP Released *June 2010 *June 2010 Bid Awarded *July 2010 *July 2010 Kick-Off Meeting *August 2010 *August 2010 Initial Public Workshop TBD TBD Preliminary Results Review TBD TBD Results Public Workshop TBD TBD Final Product *December 2010 *December 2010

8. 8 Refrigerator Degradation Study Study/Pilot Goal Study and determine an appropriate age at which to replace post- 1993 refrigerators to achieve maximum energy savings. Study and determine an appropriate age at which to replace post- 1993 refrigerators to achieve maximum energy savings.Utility PG&E, SCE and SDG&E PG&E, SCE and SDG&E RFP Released *June 2010 *June 2010 Bid Awarded *July 2010 *July 2010 Kick-Off Meeting *August 2010 *August 2010 Initial Public Workshop *September 2010 *September 2010 Preliminary Results Review *October 2010 *October 2010 Results Public Workshop *October 2010 *October 2010 Final Product *April 2011 *April 2011