1. Administration Department General Service Unit Administration Department General Service Unit

2. Mrs. Uthaiwan K. (Pe’ Pook) General Service Officer Ext. 1061

3. What are we doing here? Front Reception Housekeeping Motor Pool & Vehicle Maintenance Building Maintenance Handyman & Gardening Stock Services

4. Ms. Jirapan Uannual (Mint) Receptionist Accommodation Service Laundry Service Transportation information Travel Booking Telephone Handle - Bills Fax in-out Service Post office Service First aid and emergency case Facilitator assist Front Reception

5.  Room Services Cleaning Misc. Repairing  Conference room Services  Laundry Service  Catering Service Mrs. Kongsin Heepkaew Sr. Housekeeper Housekeeper

6. Nok - Worawit T. Bass - Jadsadawut S. Eed - Phongphan R. Driver Team

7. Handyman & Gardener Diew – Boonyarit H.Rit – Sumrit S.

8. Eed - Phongphan R. Store  Stock service 08.30 - 12.00 hr.  Input – output of stock control  Stock count

9. Accommodation Hand Book 1.Computer wireless - Receptionist 2.Electric key card - Room only 3.Washing machine and Iron - Room no. 320 4.Complimentary Drinking water 5.Common Room 2 nd and 3 rd open daily 6. Receptionist 07.00 a.m. – 10.00 p.m. 7. Care Taker 10.00 p.m. – 06.00 a.m. call 1191, 1201 8. 24 hrs. Security Guard – Call 1063 9.GMS resources center 08.30-05.00 p.m. in working day and 08.30 – 10.00 pm. when there is a course. 10. Elevator service close at 10.00 p.m. and in holiday

10. Fire A smoker detector in every rooms Fire alarm sounds, please immediately take the nearest exit Do not use elevator Fire extinguisher & floor plan Safety

11. Power Outage or Electricity Blackout Unplug everything Do not use elevator If you get stuck in the elevator, press the alarm button

12. Room Safety Unplug equipments if not use Switch off every electric appliances Keep door locked Check your belongings Do not use other electric equipments than those provided in rooms

13. Admin. - General Service Unit Office Hours Driver 08.30 a.m. – 17.00 p.m. / or According to orders Housekeeper 07.00 a.m. – 16.00 p.m. Receptionist (Courses) 07.00 a.m.-16.00 pm. / 17.00 p.m. – 22.00 p.m. Care taker (Courses) 22.00 p.m. – 06.00 am. Security guard 24 hrs.

14. Accomm. reservation Guest registration Fax cover sheet Conference reservation Laundry service Vehicle Request Form Copy Express Service Stationery requisition Forms

17. RESERVATI ON FORM UPDATED by ART For Conference and Common Room 6 Sep 11 Course/Function name: Sponsored by: Date: Time: Number of Participants: Organizer: MI Traning course None MI Training course Guest visit James B. Bolger(1st Floor) Mae-sot (2nd Floor) Lao Bao (4th Floor) Savannakhet (4th Floor) Myewaddy (3rd Floor) Conference Room setting (style) No.1 TheatreNo.2 U-shapeNo.3 BoardroomNo.4 Class roomNo.5 BanquetNo.6 Fish bones Open ceremony Style No. Closing ceremony Style No. Complementary: Flower for the podium for opening ceremony. Plastic flower Fresh flower Coffee,tea,water,snack corner provided in the room. Table cloth/cover Water bottles with MI glasses without MI glasses White board…………set (s) Flipchart stand…..…….set (s) Conference equipments (VIPP,audio) set in the room. Back Drop/ Banner/2side boards (lay out is needed please send soft file to ronnarit@mekonginstitute.org) Welcome party: Date Time Where ? Farewell party: Date Time Where ? IT/Audio equipments (Materials provided by IT) Table microphone set (s) Printer set (s) Microphone with stand set (s) Karaoke set (s) Indoor Outdoor Wireless M/C set (s) Card reader pc (s) Laptop set (s) Flash drive pc (s) Other requests : ***Special request please specify ***Organizer : please submit this form to Art (ronnarit@mekonginstitute.org) and share to all concern. Signature……………………….. Date …………………………….

19. VEHICLE REQUEST FORM Please kindly fill in details as much as possible Date ……………………………………… Authority only Requestor :Action taken: Department : ……………………………..Driver name : ………………………...………………….. Vehicle requirement for :Vehicle plate # : …………………………………….. Requestor Signature : …………………………... Approved by………………….………… Date: Departure from (place): Date Time To (place): Date Time Passenger's Name list : Please fill actual amount as it will shown in the Manifest for long distance trip. Project Detail : [ ] MI Activities [ ] Project ……………..………….………………………………………….Driver Signature : ………………… [ ] Learning Program……………………………………………………….

22. Thank you