1. UCL LIBRARY SERVICES PRATT-SILS SUMMER SCHOOL 2007 UCL Library services background Liz Chapman Deputy Director of UCL Library Services elizabeth.chapman@ucl.ac.uk

2. UCL LIBRARY SERVICES OUTLINE UCL libraries background – focussing on people Complexity Costs Constraints Communication http://www.ucl.ac.uk/library/

3. UCL LIBRARY SERVICES Statistics 4.5million items in collections 13,000 current serials 200 library staff 19,000 students 4000 academic staff

4. UCL LIBRARY SERVICES UCL Multi-site services Main Library Science Library 15 other library sites 1 outside London 8 in hospitals – joint services

5. UCL LIBRARY SERVICES Archway Library Cruciform Library Eastman Dental Institute Library Environmental Studies Library Human Communication Science Library Institute of Archaeology Institute of Child Health Library Institute of Laryngology and Otology Library & Royal National Institute for Deaf People LibraryInstitute of Laryngology and Otology Library Royal National Institute for Deaf People Library Institute of Neurology Library Institute of Ophthalmology Library Institute of Orthopaedics Library Main ( Wilkins) Library Royal Free Hospital Medical Library, UCL Library ServicesRoyal Free Hospital Medical Library, UCL Library Services School of Slavonic and East European Studies LibrarySchool of Slavonic and East European Studies Library Science Library Special Collections Library Store

6. UCL LIBRARY SERVICES

7. COMPLEXITY Supporting research and teaching Continuous revolution – never a dull moment Partners Universities and NHS Academic Support Group – UCL Subject Librarians Departmental adherence Policy: www.ucl.ac.uk/Library/content/cmp/CMP_introduction.doc

8. UCL LIBRARY SERVICES COSTS Budget c.£9m ($18m) Duplicated infrastructure – staffing levels Duplicated services – local or central? Transport of materials Sites and store e helps e-normously

9. UCL LIBRARY SERVICES 2005 – 2006 HEFCE Expenditure

10. UCL LIBRARY SERVICES CONSTRAINTS Physical distance – physical presence Politics – local v. central Staff release from sites Opening hours

11. UCL LIBRARY SERVICES COMMUNICATION: library staff Intranet – LibNet Email - Liblist Newsletter – internal and external - COP Meetings – cpd – IiP – conference Staff Liaison Group Flexi-clock Common online calendar Sites Coordinator - DATS Exhibitions - COP

12. UCL LIBRARY SERVICES DEVELOPMENT Innovative work in context M25, SCONUL, CURL, LIBER, ALA Bidding culture Repository, digitisation Fundraising Research with SLAIS and others Superbook project Global profile for Londons Global University

13. UCL LIBRARY SERVICES Its all about people Communication Consultation Change Concern Creativity A work in progress

14. Our newest UCL Site Library opened for SSEES in August 2005