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1 Business Transformation https://store.theartofservice.com/the-business-transformation-toolkit.html

2 Capability management - Overview 1 In both the military and commercial contexts, net-centric operations and related concepts are playing an increasingly important role in leading and driving business transformation, and contemporary capability management needs to have close regard of those factors. The level of interoperability, both technical and organisational/social, is a critical determinant of the net-centric capability that is able to be realised and employed. https://store.theartofservice.com/the-business-transformation-toolkit.html

3 Cyworld - Award 1 In 2006, Cyworld received the Wharton Infosys Business Transformation Award for being an organization that has made the best use of IT for transformation. https://store.theartofservice.com/the-business-transformation-toolkit.html

4 Object Management Group - History 1 In 2007 the Business Motivation Model (BMM) was adopted as a standard by the OMG. The BMM is a metamodel that provides a vocabulary for corporate governance and strategic planning and is particularly relevant to businesses undertaking governance, regulatory compliance, business transformation and strategic planning activities. https://store.theartofservice.com/the-business-transformation-toolkit.html

5 NetEase - History 1 In 2004, NetEase's founder and chief architect William Ding (Ding Lei) won the Wharton Infosys Business Transformation Award for his innovative use of information technology. Ding became one of the wealthiest individuals in China after founding NetEase. https://store.theartofservice.com/the-business-transformation-toolkit.html

6 Enterprise engineering - Unified Modeling Language (UML) 1 The question remains as to whether this business transformation is the correct method to use, as it was earlier said that UML in combination with other “pure’ business methods may be a better alternative. https://store.theartofservice.com/the-business-transformation-toolkit.html

7 IBM Global Services - History 1 In 1992, the company formed IBM Consulting Group, as a new management consulting organization with service lines in Business Transformation and IT Strategy Consulting https://store.theartofservice.com/the-business-transformation-toolkit.html

8 Business process reengineering 1 Business process re-engineering is also known as business process redesign, business transformation, or business process change management. https://store.theartofservice.com/the-business-transformation-toolkit.html

9 Business process reengineering - Effective change management 1 If the human element is given equal or greater emphasis in BPR, the odds of successful business transformation increase substantially. https://store.theartofservice.com/the-business-transformation-toolkit.html

10 System Architect (software) - Overview 1 Those aspects include business transformation, business process rationalization, business or capability- driven solution development, application rationalization, transformation of IT to the cloud, server consolidation, service management and deployment, building systems of systems architectures, and so forth https://store.theartofservice.com/the-business-transformation-toolkit.html

11 Charles Simonyi - Intentional Software 1 In 2004, Simonyi received the Wharton Infosys Business Transformation Award for the industry-wide impact of his innovative work in information technology. https://store.theartofservice.com/the-business-transformation-toolkit.html

12 Business transformation 1 'Business transformation' is about making fundamental changes in how business is conducted in order to help cope with a shift in market environment.[http://hbr.org/2007/01/leadin g-change-why-transformation-efforts- fail/ar/1 Harvard Business Review] January 2007 Kotter https://store.theartofservice.com/the-business-transformation-toolkit.html

13 Business transformation - When business transformation is used 1 The need for business transformation may be caused by external changes in the market such as an organisation's products or services being out of date, funding or income streams being changed, new regulations coming into force or market competition becoming more intense. This management approach is widely used:[http://www.mckinseyquarterly.com/Wha t_successful_transformations_share_McKins ey_Global_Survey_results_2550 McKinsey Survey] 2010 https://store.theartofservice.com/the-business-transformation-toolkit.html

14 Business transformation - Components 1 Business transformation is achieved by realigning the way staff work, how the organisation is structured and how technology is used. Typically organisations go through several stages in transforming themselves:[http://hbr.org/2007/01/leading- change-why-transformation-efforts-fail/ar/1 Harvard Business Review] January 2007 Kotter https://store.theartofservice.com/the-business-transformation-toolkit.html

15 Business transformation - Transformation examples 1 * British Airways strategic transformation programme in response to low cost airlines[http://www.computerweekly.com/n ews/2240075278/BAs-simple-route-to- business-transformation British Airways simple route to business transformation] 2005 https://store.theartofservice.com/the-business-transformation-toolkit.html

16 TIBCO Software - Awards 1 *CEO Vivek Ranadivé won the 2005 Wharton Infosys Business Transformation technology change agent Award.[ http://www.idg.com.au/mediareleases/787 2/vivek-ranadiv-receives-2005-wharton- infosys-busine/ Vivek Ranadivé Receives 2005 Wharton Infosys Business Transformation Technology Change Agent Award]. IDG Communications. November 8, 2005. https://store.theartofservice.com/the-business-transformation-toolkit.html

17 Infosys BPO Limited - Services 1 *Business Transformation Services https://store.theartofservice.com/the-business-transformation-toolkit.html

18 Vivek Ranadivé - Awards 1 * 2005 Wharton Infosys Business Transformation Award (WIBTA): North America Technology Change Agent Award https://store.theartofservice.com/the-business-transformation-toolkit.html

19 TIBCO - Awards 1 *CEO Vivek Ranadivé won the 2005 Wharton Infosys Business Transformation technology change agent Award.[ http://www.idg.com.au/mediareleases/787 2/vivek-ranadiv-receives-2005-wharton- infosys-busine/ Vivek Ranadivé Receives 2005 Wharton Infosys Business Transformation Technology Change Agent Award]. IDG Communications. November 8, 2005. https://store.theartofservice.com/the-business-transformation-toolkit.html

20 IBM Haifa Research Laboratory 1 IBM Haifa Research Laboratory (HRL) handles projects in the spheres of cloud computing [http://www.businessweek.com/technology/content/nov2007/tc 20071116_379585.htm] [http://www- 03.ibm.com/press/us/en/pressrelease/23448.wss], health care|healthcare and life sciences, software verification|verification technologies [http://www.haifa.il.ibm.com/dept/svt/index.html] [http://www.haifa.il.ibm.com/dept/vst/index.html], multimedia, event processing [http://www.haifa.il.ibm.com/dept/services/stes.html], information retrieval [http://www.haifa.il.ibm.com/dept/imt/ir.html], programming environments [http://www.haifa.ibm.com/dept/services/index.html], business transformation, and optimization technologies [http://www.haifa.il.ibm.com/dept/services/abo.html] https://store.theartofservice.com/the-business-transformation-toolkit.html

21 Fujitsu Siemens Computers - History 1 In 2003, the company won the Wharton Infosys Business Transformation Award for their use of information technology in an industry-transforming way. https://store.theartofservice.com/the-business-transformation-toolkit.html

22 BABOK - History 1 The BABOK was first published by the International Institute of Business Analysis (IIBA) as a draft document version 1.4, in October 2005,[http://www.managementconcepts.com/portal /server.pt/gateway/PTARGS_0_238_3353_0_0_18 /BA%20Article%20BA%20Times%20January%20 2006.pdf Reducing the Trend of Failed Business Transformation Projects], report at Management Concepts for consultation with the wider business analysis and project management community, to document and standardise generally accepted business analysis practices https://store.theartofservice.com/the-business-transformation-toolkit.html

23 CIO-plus 1 'CIO-Plus' is a movement which is coined by World Class IT|Peter High, a columnist for Forbes and author of the book World Class IT, which signifies the growing trend that chief information officers, usually the heads of the information technology|IT function of companies, are increasingly taking on titles in addition to chief information officer, such as chief innovation officer, chief improvement officer, head of business transformation and Senior Vice President – Technology, Logistics and Customer Service. https://store.theartofservice.com/the-business-transformation-toolkit.html

24 CIO-plus - Examples of the CIO-Plus 1 * [http://www.forbes.com/sites/peterhigh/201 2/12/03/cio-plus-series-interview-with- chris-laping-svp-of-business- transformation-cio-of-red-robin-gourmet- burgers/ Chris Laping, the Senior Vice President of Business Transformation and Chief Information Officer for Red Robin Gourmet Burgers] https://store.theartofservice.com/the-business-transformation-toolkit.html

25 St. Gallen MBA-HSG - Structure 1 Gallen MBA Project, accessed October 23, 2012 The Capstone Course is a four day module devoted to the subjects of business transformation and management theory and technique.[http://www.mba.unisg.ch/progra mmes/full-time-mba/capstone-course.php Capstone Course], St https://store.theartofservice.com/the-business-transformation-toolkit.html

26 Sainsbury's - Business Transformation Programme 1 Davis also oversaw an almost £3billion upgrade of stores, distribution and IT equipment, entitled 'Business Transformation Programme', but his successor would later reveal that much of this investment was wasted and he failed in his key goal – improving availability https://store.theartofservice.com/the-business-transformation-toolkit.html

27 Janus Friis - Awards 1 He and Zennström were also the co- recipients of the 2006 Wharton Infosys Business Transformation Award, given to business and individuals who have used information technology in a way that changed an industry or society as a whole. https://store.theartofservice.com/the-business-transformation-toolkit.html

28 Pandora (music service) - Advertising 1 Innovation Masters: History's Best Examples of Business Transformation https://store.theartofservice.com/the-business-transformation-toolkit.html

29 Cemex - History 1 In 2004, CEMEX received the Wharton Infosys Business Transformation Award for their creative and efficient use of information technology.http://www.infosys.com/newsro om/press-releases/Pages/business- transformation-awards.aspx https://store.theartofservice.com/the-business-transformation-toolkit.html

30 Dan Bricklin - Awards and accomplishments 1 In 2003, Bricklin was given the Wharton Infosys Business Transformation Award for being a technology change leader. He was recognized for having used information technology in an industry-transforming way. He has received an Honorary Doctor of Humane Letters from Newbury College. https://store.theartofservice.com/the-business-transformation-toolkit.html

31 Under Secretary of Defense (Comptroller) - Budget Features 1 *'Comptroller Initiatives' - Support for producing and providing senior Department leadership with authoritative, accurate, and timely financial statements and support Department-wide business transformation efforts by improving financial management processes, systems, and financial reporting. This funding appears to support the programs of the Defense Contract Audit Agency and the Defense Finance and Accounting Service. https://store.theartofservice.com/the-business-transformation-toolkit.html

32 United States Assistant Secretary of the Army for Acquisition, Logistics, and Technology - Components 1 *** Deputy Assistant Secretary for Strategic Communication Business Transformation SAAL-ZG https://store.theartofservice.com/the-business-transformation-toolkit.html

33 Business/IT alignment - B/I Alignment and Business Transformation 1 For this reason, the scope of B/I Alignment also includes business transformation, in which organizations redesign how work is accomplished in order to realize efficiencies made possible by new IT https://store.theartofservice.com/the-business-transformation-toolkit.html

34 Information Server - Business Value of an Information Server 1 :*For 'business transformation' initiatives, it helps organizations speed development and increase business agility by providing reusable information services that can be seamlessly plugged into applications, business processes, and portals. These standards-based services are maintained centrally by information specialists, with a single point of maintenance, but are widely accessible throughout the enterprise. https://store.theartofservice.com/the-business-transformation-toolkit.html

35 Integrated operations - Contents of the term 1 Ideas and theories that IO management and work processes build on will be familiar from operations research, knowledge management and continual improvement as well as information systems and business transformation https://store.theartofservice.com/the-business-transformation-toolkit.html

36 Martin Cooper (inventor) - Awards and affiliations 1 * 1995 – Wharton Infosys Business Transformation Award https://store.theartofservice.com/the-business-transformation-toolkit.html

37 Inditex - History 1 Inditex won the 2006 Wharton Infosys Business Transformation Award for their innovative and successful implementation of information technology to drastically decrease the time it takes to get new merchandise from the design stage to the in-store stage. https://store.theartofservice.com/the-business-transformation-toolkit.html

38 XS Energy Drink - Business model 1 Along with the re-branding campaign, Amway Global is investing over 580 million dollars into both increased compensation for IBOs and for extensive advertising of the new brand name.[http://adatudes.opportunityzone.co m/2007/07/03/Business- Transformation.aspx Quixtar Ada-tudes: A View From The Top: Business Transformation] https://store.theartofservice.com/the-business-transformation-toolkit.html

39 Monitor Group 1 In January 2013, Monitor Group was acquired by Deloitte to form a strategy and business transformation consultancy known as Monitor Deloitte https://store.theartofservice.com/the-business-transformation-toolkit.html

40 Monitor Group 1 Today, Monitor Deloitte is a distinct market-facing strategy and business transformation practice. It is led by Bansi Nagji who is a principal of Deloitte LLP. Prior to the merger with Deloitte, Bansi was President of Monitor Group and led the firm’s global innovation practice. https://store.theartofservice.com/the-business-transformation-toolkit.html

41 KPMG Consulting Inc - Operations 1 While many of company’s offerings have emerged from the industry teams, it now has dedicated organizations for developing, launching and delivering them. The Management Consulting unit works on business strategy and related issues; customer relationship management; supply chain management; financial management; mergers and integration; human capital management; business process and performance improvement; growth and innovation; and business transformation. https://store.theartofservice.com/the-business-transformation-toolkit.html

42 Teleperformance - Timeline 1 ;2003: SR.Teleperformance became the world’s #2 contact center outsourcer in terms of revenues. Faced with pressure on costs, the company offered offshoring|offshore centers and automated services. SR.Teleperformance launched business transformation solutions aimed at in-house contact centers. https://store.theartofservice.com/the-business-transformation-toolkit.html

43 Oxford City Council - Overview 1 Since 2008, Oxford City Council has been undergoing a programme of Business Transformation which has now been delivered in to the City Council.[http://www.oxford.gov.uk/Direct/7 8377item6.pdf Oxford City Council website: Business Transformation Strategy], October 2008. https://store.theartofservice.com/the-business-transformation-toolkit.html

44 Asian Institute of Management - Stephen Zuellig Graduate School of Development Management 1 A few years before, the Stephen Zuellig Center for Asian Business Transformation was created as a Center of Excellence in AIM to help homegrown Asian businesses develop into globally competitive industries https://store.theartofservice.com/the-business-transformation-toolkit.html

45 Asian Institute of Management - AIM Dr. Stephen Zuellig Center for Asian Business Transformation 1 The AIM Dr. Stephen Zuellig Center for Asian Business Transformation seeks to promote the development of small and medium enterprises in Asia into competitive multinational companies through business innovation and transformation in industries creating the greatest economic, social and environmental value for all segments of society, such as healthcare, food and education. https://store.theartofservice.com/the-business-transformation-toolkit.html

46 City of Ottawa - City of Ottawa Departments 1 Planning, Transit and the Environment (PTE) is one of the City of Ottawa’s five departments. The others are City Manager, Business Transformation Services, Community and Protective Services, and Public Works and Services. https://store.theartofservice.com/the-business-transformation-toolkit.html

47 For More Information, Visit: https://store.theartofservice.co m/the-business- transformation-toolkit.html https://store.theartofservice.co m/the-business- transformation-toolkit.html The Art of Service https://store.theartofservice.com


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