1. Copyright © 2010 by the American Academy of Actuaries 1 Actuarial Board for Counseling and Discipline PROFESSIONALISM IABA Annual Meeting Atlanta, Georgia August 4, 2012 1

2. Copyright © 2010 by the American Academy of Actuaries 2 Actuarial Board for Counseling and Discipline Codes of Professional Conduct Candidates’ Code & Members’ Code Robert J. Rietz FSA, MAAA, FCA, MSPA Tetteh Otuteye ACAS, MAAA 2

3. Copyright © 2010 by the American Academy of Actuaries 3 Agenda Background on ABCD Code of Conduct for Candidates Code of Professional Conduct Ethical Dilemmas 3

4. Copyright © 2010 by the American Academy of Actuaries 4 Actuarial Board for Counseling and Discipline ABCD was established in 1991 by the U.S. actuarial organizations to –Investigate alleged violations of the Code of Professional Conduct by members and recommend discipline –Counsel (provide guidance to) members –Mediate disputes between members and others. 4

5. Copyright © 2010 by the American Academy of Actuaries 5 ABCD Membership Appointed by Selection Committee (Presidents and Presidents-elect of U.S. organizations) Member Area of Practice Paul Fleischacker, ChairpersonHealth Janet Fagan, Vice ChairpersonCasualty Robert Rietz, Vice ChairpersonPension Nancy BehrensLife James GuttermanHealth Curtis HuntingtonLife Kurt PiperPensions John PurpleCasualty Kathleen RileyPension 5

6. Copyright © 2010 by the American Academy of Actuaries 6 ABCD Processes Follow Article X of AAA bylaws and ABCD Rules of Procedure All ABCD inquiries, guidance and mediation confidential, unless –Actuary makes public or agrees to publication –Court requires disclosure –Redacted, generic situation used for educational purposes 6

7. Copyright © 2010 by the American Academy of Actuaries 7 An ABCD Inquiry Is a fact-finding effort, not an adversarial forum Examines whether or not an actuary materially violated the Code of Professional Conduct Does not administer discipline, but may recommend discipline to the actuary’s membership organizations 7

8. Copyright © 2010 by the American Academy of Actuaries 8 ABCD Inquiry Based on complaint from individual, typically –Client –Regulator –Other actuary At ABCD’s initiative –Based on public document that suggests possible violation 8

9. Copyright © 2010 by the American Academy of Actuaries 9 Request for Guidance Example RFG Topics How do I know if I am qualified? How can I become qualified? How can I do a job that involves more than one area of expertise? How much can I rely on my supervisor? How much can I rely on my staff? How much documentation of my work should I save? What if I leave my company? When should I refuse an assignment? When should I make a complaint about another actuary? When is a violation of the Code material? When is a violation of the Code resolved? 9

10. Copyright © 2010 by the American Academy of Actuaries 10 Request for Guidance Private guidance by ABCD member –Expresses member’s own opinion Private guidance by ABCD –Expresses views of board Public guidance by ABCD –At request or agreement of actuary(ies) –Provides guidance to profession –Expresses views of board –Usually printed in Contingencies 10

11. Copyright © 2010 by the American Academy of Actuaries 11 Mediation If all parties agree Facilitate resolution of issue without inquiry 11

12. Copyright © 2010 by the American Academy of Actuaries 12 2011 Caseload 55 Requests for Guidance 21 Discipline cases –9 pension –6 life –5 casualty –1 health –Evenly split between conduct and practice 12

13. Copyright © 2010 by the American Academy of Actuaries 13 Contacting the ABCD Letter: 1850 M St., N.W., Suite 300, Washington, D.C. 20036 Telephone: (202) 223-8196; (202) 872- 1948 (fax) Website: www.abcdboard.orgwww.abcdboard.org Contacting any individual ABCD member or ABCD staff (contact information on website) 13

14. Copyright © 2010 by the American Academy of Actuaries 14 Code of Conduct for Candidates Applicable to Actuarial Candidates Defined as a person who has registered for or completed any SoA (or CAS) educational or evaluative activity, but is NOT a member (ASA, ACAS, CERA). Seven Rules 14

15. Copyright © 2010 by the American Academy of Actuaries 15 Code of Conduct for Candidates If performing actuarial work, client or employer is defined as the ‘Principal’ ‘Actuarial Services’ are professional services provided to a Principal including rendering advice, recommendations, findings based on actuarial considerations. 15

16. Copyright © 2010 by the American Academy of Actuaries 16 Code of Conduct for Candidates Effective 1 December 2008 Rule 1: Act honestly, with integrity and competence, to uphold reputation of the profession. Rule 2: Not engage in any conduct involving dishonesty, fraud, deceit or commit any act reflecting adversely on profession. 16

17. Copyright © 2010 by the American Academy of Actuaries 17 Code of Conduct for Candidates Rule 3: Perform Actuarial Services with courtesy and professional respect and cooperate in Principal’s interest. Rule 4: Shall strictly comply [CAS: adhere] with [letter and spirit of – SoA only] Rules and Regulations. 17

18. Copyright © 2010 by the American Academy of Actuaries 18 Code of Conduct for Candidates Rule 5: Not authorized to use SoA/CAS membership designations until admitted by SoA/CAS. Rule 6: Not disclose any confidential information unless authorized by Principal or required by law, statute or regulation. 18

19. Copyright © 2010 by the American Academy of Actuaries 19 Code of Conduct for Candidates Rule 7: Respond promptly, truthfully and fully to any request for information and cooperate fully with appropriate disciplinary body. 19

20. Copyright © 2010 by the American Academy of Actuaries 20 U.S. Code of Professional Conduct The revised U.S. Code of Professional Conduct (“Code”) was adopted by the five U.S.-based actuarial organizations (Academy, ASPPA, CAS, CCA & SoA), and took effect 1 January 2001. The Code sets forth professional/ethical standards for actuarial members of the five U.S.-based actuarial organizations. 20

21. Copyright © 2010 by the American Academy of Actuaries 21 U.S. Code of Professional Conduct The Code contains 14 Precepts, along with annotations providing further guidance on adhering to the Precepts. The Precepts are standards that must be followed by credentialed actuaries who are members of one of the U.S.-based organizations or whose member organizations require their members to follow the U.S. Code. 21

22. Copyright © 2010 by the American Academy of Actuaries 22 U.S. Code of Professional Conduct Precept 1 Professional Integrity: An actuary shall act honestly, with integrity and competence, and in a manner to fulfill the profession’s responsibility to the public and to uphold the reputation of the actuarial profession 22

23. Copyright © 2010 by the American Academy of Actuaries 23 U.S. Code of Professional Conduct Precept 2 Qualification Standards : An Actuary shall perform Actuarial Services only when the Actuary is qualified to do so on the basis of basic and continuing education and experience and only when the Actuary satisfies applicable qualification standards. 23

24. Copyright © 2010 by the American Academy of Actuaries 24 U.S. Code of Professional Conduct Precept 3 Standards of Practice An Actuary shall ensure that Actuarial Services performed by or under the direction of the Actuary satisfy applicable standards of practice. 24

25. Copyright © 2010 by the American Academy of Actuaries 25 U.S. Code of Professional Conduct Precept 4 Communications An Actuary who issues an Actuarial Communication shall take steps to ensure that is clear and appropriate to the circumstances and audience and satisfies applicable Standards of Practice. 25

26. Copyright © 2010 by the American Academy of Actuaries 26 U.S. Code of Professional Conduct Precept 5 Communications Appropriately identify the principals and describe the capacity in which you serve. 26

27. Copyright © 2010 by the American Academy of Actuaries 27 U.S. Code of Professional Conduct Precept 6 Disclosure Make appropriate and timely disclosure to present or prospective principals of sources of all direct and indirect material compensation you or your firm receives that relates to any assignment for that principal. 27

28. Copyright © 2010 by the American Academy of Actuaries 28 U.S. Code of Professional Conduct Precept 7 Conflict of Interest Do not perform actuarial services unless: 1.your ability to act fairly is unimpaired; 2.you have disclosed conflict to all; AND 3.you secure agreement from all principals. 28

29. Copyright © 2010 by the American Academy of Actuaries 29 U.S. Code of Professional Conduct Precept 8 Control of Work Product Take reasonable steps to ensure your services are not used to mislead other parties. 29

30. Copyright © 2010 by the American Academy of Actuaries 30 U.S. Code of Professional Conduct Precept 9 Confidentiality Do not disclose confidential information to another unless authorized by principal OR required by law. 30

31. Copyright © 2010 by the American Academy of Actuaries 31 U.S. Code of Professional Conduct Precept 10 Courtesy and Cooperation Perform actuarial services with courtesy and professional respect and cooperate with others in the principal’s interest. 31

32. Copyright © 2010 by the American Academy of Actuaries 32 U.S. Code of Professional Conduct Precept 11 Advertising Do not engage in advertising or business solicitation activities that are false or misleading. 32

33. Copyright © 2010 by the American Academy of Actuaries 33 U.S. Code of Professional Conduct Precept 12 Titles and Designations Use membership titles and designations only in conformity with authorized practices. 33

34. Copyright © 2010 by the American Academy of Actuaries 34 U.S. Code of Professional Conduct Precept 13 Violations of the Code If you know of an apparent, unresolved, material violation of the Code by another actuary and have attempted to resolve that violation through discussions that have been unsuccessful, you should disclose the violation to the ABCD. 34

35. Copyright © 2010 by the American Academy of Actuaries 35 U.S. Code of Professional Conduct Precept 14 Cooperation with ABCD Respond promptly, truthfully and fully to requests from the ABCD subject to restrictions on confidentiality and those imposed by law. 35

36. Copyright © 2010 by the American Academy of Actuaries 36 A Sidenote on Integrity & Ethics Precept 1 Professional Integrity: An actuary shall act honestly, with integrity and competence, and in a manner to fulfill the profession’s responsibility to the public and to uphold the reputation of the actuarial profession Rule 1: Act honestly, with integrity and competence, to uphold reputation of the profession. 36

37. Copyright © 2010 by the American Academy of Actuaries 37 A Sidenote on Integrity & Ethics Ethics is defined as moral principles that guide our behaviour Morals is defined as principles of right and wrong behaviour Moral behaviour also means to be concerned with, based on, or adhering to the code of behaviour that is considered right or acceptable in a particular society rather than legal rights and duties Three dominant moral philosophies –Principled conscience –Social conscience –Rule compliance [Source: Oxford English Dictionary; Ethicability by Roger Steare; Tony Hewitt] 37

38. Copyright © 2010 by the American Academy of Actuaries 38 A Sidenote on Integrity & Ethics You are pitching for a new client but your experience is lacking in one area. You are truthful because… Honesty is an important principle for me (Principled conscience) If everyone lied, who could we trust? (Social conscience) It would be fraud and I could be fired if found out later (Rule Conscience) All of the above? 38

39. Copyright © 2010 by the American Academy of Actuaries 39 A Sidenote on Integrity & Ethics Integrity is the sum of all those principles that guide the way we live and behave with others: –Prudence: wisdom, caution, good sense, mindfulness –Justice: fairness, impartiality, rights-and-duties –Fortitude: courage, guts, determination [fear/stubbornness] –Temperance: self-discipline, self-control, patience –Faith: trust, loyalty, commitment [betrayal/naivety] –Hope: cheerfulness, confidence, optimism –Love: honesty, openness, kindness –Excellence: doing our best, quality [mediocrity/perfectionism] –Respect: courtesy, respect, manners [Source: Ethicability by Roger Steare] 39

40. Copyright © 2010 by the American Academy of Actuaries 40 ETHICAL DILEMMAS Case Studies 40

41. Copyright © 2010 by the American Academy of Actuaries 41 ETHICAL DILEMMAS Analyze the dilemma carefully: who’s involved, what are the facts, what are the options? Ask the RIGHT questions: –Rules: What are the rules? –Integrity: How do your principles guide you? –Good: Who would benefit and how? –Harm: Who could be harmed and how? –Truth: Are we being honest and accountable? Test your decision: does it build trust, will it stand the test of time, have you shown courage? [Source: Ethicabilityby Roger Steare] 41

42. Copyright © 2010 by the American Academy of Actuaries 42 Case Study 1 You have prepared a proposal for a major government contract that could be worth $10 million over the next 5 years and, if you win it, would really establish your new firm (which is finding the going pretty tough). 42

43. Copyright © 2010 by the American Academy of Actuaries 43 Case Study 1 You are now flying to Washington to present to the selection panel, and cannot help noticing that two partners from a (rather sleepy) large professional services firm are sitting in the two seats in front of you. The seat beside you is vacant. 43

44. Copyright © 2010 by the American Academy of Actuaries 44 Case Study 1 You know who they are, but are pretty sure they don’t know who you are. They are discussing the same project that you are concerned with. They are your key competitor for the business, and if your firm is to survive, you have to win against them, and soon. 44

45. Copyright © 2010 by the American Academy of Actuaries 45 Case Study 1 Try to answer yes or no, and be prepared to give reasons. A lot of very useful-sounding numbers are mentioned. Is it OK to take notes? It’s too much to write down. OK to turn on your tape recorder? 45

46. Copyright © 2010 by the American Academy of Actuaries 46 Case Study 1 They leave papers in the seat pocket. They’re not marked “Confidential”. OK to take them? Is it OK to listen actively, hoping to pick up useful information? They are marked “Confidential”. OK to take them now? Etc. 46

47. Copyright © 2010 by the American Academy of Actuaries 47 Case Study 2 Charlie Schmidlap is a senior actuary in KantFin(US), the US subsidiary of a global firm called KantFinGroup KantFin sells financial reinsurance products to insurance clients Schmidlap is shocked to learn – off the record – from an auditor that: –KantFin’s clients are being investigated for producing misleading financial statements –The root cause of these misrepresentions appears to be KantFin’s products 47

48. Copyright © 2010 by the American Academy of Actuaries 48 Case Study 2 What would you do in Schmidlap’s position? Why? Why not? 1.Nothing – off-the-record and so no need to get involved 2.Nothing – the issue belongs to clients and their auditors 3.Nothing – not an actuarial issue 4.Speak up internally to allow KantFin to address the issue 5.If KantFin fails to act, whistle-blow to the FCAS and the ABCD 6.Other? 48

49. Copyright © 2010 by the American Academy of Actuaries 49 Case Study 2 Charlie decides to speak up internally. He learns that KantFin’s products involve two legs: – each leg involves a genuine transfer of insurance risk – each product is legally highly complex, but careful analysis of both legs shows it is obvious the net risk transfer is immaterial. 49

50. Copyright © 2010 by the American Academy of Actuaries 50 Case Study 2 Schmidlap is told bluntly by KantFin’s internal lawyer that: –KantFin’s products are highly attractive to clients, and highly profitable to KantFinGroup –the products meet all legal and regulatory requirements – Any failure to explain the products to auditors and any misleading financial statements are issues solely for clients and their auditors – Schmidlap should stick to his actuarial duties and not meddle in business issues beyond his competence – or else…. 50

51. Copyright © 2010 by the American Academy of Actuaries 51 Case Study 2 You are an actuary also employed by KantFin(US). Charlie consults you. What should you advise him? Why? 1.Do nothing – it is an issue for clients and their auditors 2.Just ensure carefully worded analytics disclaimers are in place 3.Find another job quietly 4.Use the confidential internal whistle-blowing facility to involve KantFin’s Ethics Board 5.Whistle-blow confidentially to the FCAS and the ABCD if action 4 fails 51

52. Copyright © 2010 by the American Academy of Actuaries 52 Case Study 2 Charlie does nothing? What should you do? Why? Why Not? 1.Nothing – it’s not your problem. 2.Nothing – it is an issue for clients and their auditors 3.Quietly find another job 4.Involve KantFin’s Ethics Board 5.Whistle-blow confidentially to the FCAS and the ABCD if action 4 fails 52

53. Copyright © 2010 by the American Academy of Actuaries 53 Case Study 3 1) Straight’n’Narrow Actuarial Consultants have been retained by Schmidlap Enterprises to advise on pension plan funding and accounting strategies and prepare their actuarial valuations starting with the 2012 plan year. You are a junior pension actuary working on this team and tasked with matching the prior actuary’s 2011 valuation results, as is customary when a new consulting firm takes over client work. The 2011 valuation has been finalized and the necessary filings submitted by the prior actuary. You find a problem with some of the funding results included in the 2011 valuation report and related schedule. You realize that fixing the error may require your client to amend the filing already made and may result in higher contribution requirements for funding and greater PBGC premiums (Pension Benefit Guarantee Corporation - pension insurance from the government). What do you do? 53

54. Copyright © 2010 by the American Academy of Actuaries 54 Case Study 3 2)Now assume you perform additional analysis and realize the error is immaterial and a correction will have negligible impact on funding requirements for 2011 and onwards. Now what? 3) Now, pretend your company was responsible for last year’s reports. The actuary responsible is no longer at your company and correcting the error will have a material impact. a) Do nothing – the person responsible is gone, the work was peer reviewed – it’s no longer your problem. Pretend you didn’t see it. b) Notify the client immediately c) Other? 54

55. Copyright © 2010 by the American Academy of Actuaries 55 Case Study 3 4) You are friends with the client’s actuary, and she informs you confidentially that management is aware of the numbers, and that they have chosen to maintain those numbers because it resulted in lower contribution requirements for the client. The client is going through some financial difficulty, and revising their numbers and communicating higher contribution requirements would put your company at a significant risk of losing the client. What do you do? 55

56. Copyright © 2010 by the American Academy of Actuaries 56 Case Study 3 5) You inform your immediate supervisor and are told to bury the error to avoid the costly and embarrassing situation. What do you do now? a) Nothing – do as you’re told. b) Find a new job. c) Inform the client anonymously. d) Contact your company’s internal ethics board/HR e) Call the ABCD. f) Something else? 56

57. Copyright © 2010 by the American Academy of Actuaries 57 Case Study 4 You are a P&C actuary working for CashMoney reinsurance brokers. You meet an underwriter at an insurance conference who happens to work for a client whose business your firm is trying to win. After a few too many mojitos, he whips out his blackberry, and before you can avert your gaze, he shows you the details of the best quote they’ve received from a rival brokerage firm. You return to work with these numbers floating around your head. What do you do with this information? a)Keep it to yourself – you shouldn’t know, so pretend you don’t. b)Try to forget the details and do your own most thorough analysis. c)Disclose this information to the lead actuary and broker on the team. d)Other? 57

58. Copyright © 2010 by the American Academy of Actuaries 58 Case Study 4 Assume you have done your own thorough analysis and determined rates that you believe are unbiased. Your numbers are significantly higher than your competitors’ numbers. What do you do? a)Nothing – your best estimate is all that matters. b)Tweak your trend assumptions and loss development selections downwards to get a more competitive rate: these are highly judgmental and you have some wiggle room. c)Other? 58

59. Copyright © 2010 by the American Academy of Actuaries 59 Case Study 4 The account manager (who is not an actuary) asks if you have any insights (perhaps from other analyses or from other actuaries in the company, etc.) as to how competitive your rates will be. What do you do? a)Inform him of the existing quote – let him know you doubt you will win the business because the client is price sensitive and your best quote is too high. b)Tell him you have no idea – that’s his job. c)Lie. d)Other? 59

60. Copyright © 2010 by the American Academy of Actuaries 60 Case Study 4 You opt to tell the account manager about the competitor’s pricing. He wants you to modify your estimates even further than you already have to support a lower rate that he can use to negotiate with the reinsurance market to beat your competitor’s rates. What do you do? a)Do what you’re told – getting on his bad side isn’t a good career move. b)Refuse, and start polishing your resume. c)Other? 60

61. Copyright © 2010 by the American Academy of Actuaries 61 Actuarial Board for Counseling and Discipline QUESTIONS? 61

62. Copyright © 2010 by the American Academy of Actuaries 62 Actuarial Board for Counseling and Discipline THANK YOU ! 62

63. Copyright © 2010 by the American Academy of Actuaries 63 Contacting the ABCD Letter: 1850 M St., N.W., Suite 300, Washington, D.C. 20036 Telephone: (202) 223-8196; (202) 872- 1948 (fax) Website: www.abcdboard.orgwww.abcdboard.org Contacting any individual ABCD member or ABCD staff (contact information on website) 63