1. DST Support www.myjohnstone.com/dst Databasesupport@johnstonesupply.com http:dst.sitemax.com

2. DST Email Please send email inquiries to the following email addresses; –Databasesupport@johnstonesupply.comDatabasesupport@johnstonesupply.com

3. DST eFax Please send all DST Support faxes communications; –413.254.7943

4. DST Website Check out the DST website for the latest: –System Information –Menu Documentation –Upgrade information –Hardware Information –Monthly Bulletins –JSWebstore Information –Annual Meeting Information/Updates –http://dst.sitemax.com

5. DST Help Site There ’ s a new and improved way to get HELP. DST has a new help site designed to increase DST staff efficiency, job tracking, and ease of job entry. Start entering your job requests today... www.myjohnstone.com/dst

6. DST Help Site Go to www.myjohnstone.com/dstwww.myjohnstone.com/dst Enter the password (required first time only) “ supportme ”

7. DST Help Site (select your contact info) Select your store and name Check the ‘ Save my Selection option to save a cookie on your machine for easy return next time.

8. DST Help Site (select the job type) Select the Job Type

9. DST Help Site (provide us with a detailed description of your problem…include menu paths, examples, fax) Enter your job request information _as detailed as possible_

10. DST Help Site (select due date) Select Job Due Date

11. DST Help Site (confirmation of job entry) Your job has been successfully added!!!

12. DST Help Site (email confirmation) Every job is also confirmed via email.