1. Eligibility Review Consultation Multi-provider Forum 04 November 2010 Multi sector provider forum 4th Nov

2. Introduction What the proposal means and how it may affect you and the people who use your services. Sandy McMillan, Assistant Director (Strategy and Commissioning)

3. Eligibility Criteria are a set of rules that the Council have to use when they are deciding who can receive council funded adult social care services. The definition of eligibility criteria the Council uses are set by the Department of Health. http://www.dh.gov.uk/prod_consum_dh/groups/ dh_digitalassets/@dh/@en/@ps/documents/di gitalasset/dh_113155.pdf What is Eligibility?

4. What are Eligibility Levels? When a worker completes a Community Care Assessment, they look at what support a person needs. There are 4 levels of need and they are low, moderate, substantial and critical.

5. What are critical needs? The persons life could be threatened Very bad health problems They have no choice about what is around them Abuse could happen or will happen They cannot look after themselves properly They cannot go to work or school They cannot make and keep friends There is serious risk of harm to themselves and others They cannot get out in their community

6. What are substantial needs? They only have a small amount of choice and control about what is around them Abuse could happen or will happen They cannot carry out most routines to look after themselves Going to work or school is very difficult Making and keeping friends is hard There is some risk of harm to themselves or others They do have some ability to access their community They cannot carry out essential day to day tasks

7. What are moderate needs? They cannot carry out a few routines to look after themselves They can have some involvement in work and education Making and keeping friends is hard Their ability to access their community is limited

8. What Happens Now? At the moment the Council provides services to people who have moderate, substantial and critical levels of support needs. The Council does give advice and information to everyone, no matter what level of need they are. The Council also commissions a range of preventative services where people do not need to meet eligibility criteria

9. What do we want to change? The Council is looking to raise the level of need for the people they provide services to. This means that they would only be providing care services for people with substantial and critical levels of support needs.

10. Who would be affected by the changes? This would affect adults aged 18 years old or over who use community care services that are provided or arranged by the Council or who may need services in the future.

11. Helping people to be Independent The Council want to help people to be more independent and will provide some short term services to all service user groups for up to 6 weeks. The Council will also make sure advice and information and other preventative services are better and will help and support people in local communities to get other support through Personalisation.

12. What will happen next? When the consultation ends in December 2010 the results will then go to the County Councils Cabinet Meeting in January 2011. The Cabinet will look at the results and then make the final decision.

13. What would happen next? If the Council raises the level of support to substantial and critical this will happen from April 2011. This would mean that some service users will no longer be able to get the services they are getting now.

14. What help would people be given? The services would not stop straight away for existing service users. Service users, carers and family members would be fully involved in what is happening. They would be given lots of advice about how they can get other services and they will be given plenty of time to change over to those other services.

15. What alternative services are available? Keep the same home care provider and pay the agency or service provider direct, perhaps using Attendance Allowance or Disability Living Allowance. Look at different ways of meeting your needs, using facilities like leisure centres or joining a community group rather than day care. The Council can provide equipment and technological solutions to common problems, that can help people to be more independent.

16. Tell us what you think. The Consultation takes place from 17 th September until 10 th December 2010. You can fill out a questionnaire and return it in the envelope provided. You can fill in the questionnaire on a computer if you have one, the web address is www.leics.gov.uk/eligibilitywww.leics.gov.uk/eligibility

17. Helping you to participate We have a helpline number for you to contact: 0116 305 7404 We can provide the questionnaire in an Easy Write format, Large Print version and in other languages.

18. Contact us You can write to us and let us know what you think at the following address:- Eligibility Review Consultation 2010 Room 312 Adults and Communities County Hall Glenfield Leicester LE3 8RL

19. Questions?