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City of Oxford Fire Frequent Flyer 55 year old female Hx. –COPD, Psyc Issues 2 pack a day smoker Usually call once and refuse, then call back within 24.

Published byBarnaby Willis Modified over 8 years ago

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Presentation on theme: "City of Oxford Fire Frequent Flyer 55 year old female Hx. –COPD, Psyc Issues 2 pack a day smoker Usually call once and refuse, then call back within 24."— Presentation transcript:

1 City of Oxford Fire Frequent Flyer 55 year old female Hx. –COPD, Psyc Issues 2 pack a day smoker Usually call once and refuse, then call back within 24 hours Usually uncooperative

2 Calls for service Between July of ’09 and March of ’13 12 EMS calls Not bad, right?

3 Calls to PD 2008-2013 274 calls for service

4 Suggestions Increase communication between Fire, EMS, Police, Hospital and Social Services to get the correct agency involved Focus on the positive when deal with patient – I am going to help you in a different way, take care of you here and avoid the lengthy ER visit Change the mindset of EMS providers – teach them to educate the patient and refer to the proper agency, not just transport to hospital

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