1. All Aboard! The CCI Advising Station How Academic Advisors Can Create On-Demand Learning Centers in BlackBoard

2. Presenters ▪ Aimee Swartzlander, M.A. – Academic Advisor – School of Journalism and Mass Communication, KSU ▪ Michael Bell, M.B.A. – Academic Advisor – School of Communication Studies, KSU

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4. What is BlackBoard Learn?

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6. Sources of Regular Communication ▪ SPAM! ▪ Advising Departments ▪ Faculty ▪ Registrar ▪ Bursar ▪ Financial Aid ▪ Dean’s Office ▪ Student Housing ▪ President’s Office ▪ Study Groups ▪ Surveys ▪ University Warnings/Alerts ▪ University Advising Office ▪ Multicultural Center ▪ Academic Success Center ▪ Learning Communities ▪ Commencement Office ▪ International Programs ▪ Student Government ▪ Library ▪ Various Confirmation Emails ▪ University Bookstore ▪ Parking Services ▪ Career Services ▪ Student Organizations ▪ Greek Organizations ▪ Listservs – Jobs and Internships – Campus Events – New Courses – Deadlines and Important Dates – Speakers – Study Abroad – Graduation – Welcome Emails – Probation ▪ … and many more

7. Idea Conception Problems ▪ Information Overload ▪ Multiple sources and channels ▪ Many don’t check email on regular basis BBL - Solution ▪ Centralize Information ▪ Students Login on a Regular Basis ▪ Mobile App – notifications on smartphones

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9. Decentralized Model of Advising College of Communication and Information School of Communication Studies (COMM) School of Communication Studies (COMM) School of Visual Communication Design (VCD) School of Visual Communication Design (VCD) School of Journalism and Mass Communication (JMC) School of Journalism and Mass Communication (JMC)

10. Naming the Course The CCI Advising Station: Tune-In Recharge Ask for Directions Stay On-Track

11. Best Practices ▪ Other universities using similar “online advising classrooms.” – Ferris State – Faculty Advising – Ball State – “Advising Communities” – University of Akron – Orientation Courses ▪ SharePoint – Online resource for professional advisors at Kent State – Accomplishes a similar goal.

12. Developing the Course ▪ Websites, Facebook, and Advising Newsletters ▪ Content Easily Created, Edited – Little training needed ▪ Advisors – Regular Updates – Announcements – Calendar

13. Making an Advising Appointment! ▪ Home Screen ▪ Resources page ▪ FAQ page ▪ Icons link to School websites where students can make appointments

14. Course Walk-Through

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16. Testing the Course Pilot Began Spring Break 2013 Survey and ImproveCheck Usage Throughout Summer 2013 Users Logging in to the Course Within Past Week

17. Pilot Survey Results

18. Feedback

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20. Full Implementation ▪ Planned Fall 2013 ▪ Updated by… – Advisors – Administrative assistant ▪ Limited functionality – Static – No form submission, discussion board, or Collaborate (face-to-face advising) as of yet. Students (approx.) COMM850 JMC1000 VCD450

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22. Key Performance Indicators

23. Looking to the Future ▪ Collaborate® ▪ Course Signals® ▪ Submitting forms ▪ Profiles w/ larger pictures ▪ Other updates as available

24. mbell34@kent.edu dvan@kent.edu ondemand.blackboard.com