1. http://www.dmas.virginia.gov/ 1 Department of Medical Assistance Services Stakeholder Advisory Committee June 25, 2014 Gerald A. Craver, PhD http://www.dmas.virginia.gov 1 Department of Medical Assistance Services Commonwealth Coordinated Care Program Evaluation Update

2. http://www.dmas.virginia.gov/ 2 Department of Medical Assistance Services Overview Evaluation Advisory Committee Evaluation Scope, Data Collection Activities, Reporting, and Website Center for Culturally Responsive Evaluation and Assessment Conference 2014 Next Steps Questions, Comments, or Concerns

3. http://www.dmas.virginia.gov/ 3 Department of Medical Assistance Services Evaluation Advisory Committee Update The Advisory Committee currently consists of 12 members (no nursing facility representation) The Committee met on May 22 to review drafts of the first evaluation report (Notes from the Field – April 2014) and enrollee survey questionnaire Feedback was provided on improving the content of the evaluation report and survey questionnaire

4. http://www.dmas.virginia.gov/ 4 Department of Medical Assistance Services Revised Evaluation Scope

5. http://www.dmas.virginia.gov/ 5 Department of Medical Assistance Services Major Evaluation Team Activities To Date Biweekly team meetings and training Interviews (DMAS, Providers, MMPs), site visits (Adult Day, CSB, Townhalls), and observations (MMP Care Management Activities) Developing survey questionnaire and drafting 2 nd Notes from the Field focusing on DMAS’ implementation of the CCC Program Developed evaluation website http://www.dmas.virginia.gov/Content_pgs/ccc- eval.aspx http://www.dmas.virginia.gov/Content_pgs/ccc- eval.aspx

6. http://www.dmas.virginia.gov/ 6 Department of Medical Assistance Services Enrollee Focus Groups Developing criteria and processes for conducting enrollee focus groups

7. http://www.dmas.virginia.gov/ 7 Department of Medical Assistance Services Notes from the Field Overview Purpose is twofold: –Serve as a formal record of the evaluation team’s data collection activities and findings –Promote transparency in the evaluation process through wide dissemination Objective: –Document “hows” and “whys” of the CCC Program and its effect on enrollees, and various cost, quality, and utilization outcomes through short reports (e.g., under 10 pages)

8. http://www.dmas.virginia.gov/ 8 Department of Medical Assistance Services Notes from the Field Overview

9. http://www.dmas.virginia.gov/ 9 Department of Medical Assistance Services CCC Enrollee Telephone Survey Overview Survey CCC enrollees who are also EDCD Waiver participants and receiving consumer- directed or agency-directed personal care services –Administered as a 30 minute telephone survey approximately six months after enrollment Questions cover medical care, personal care, demographics, and health status –Includes questions from existing surveys and look- back questions to compare to previous experience

10. http://www.dmas.virginia.gov/ 10 Department of Medical Assistance Services Next Steps Complete second Notes from the Field Developing criteria and processes for conducting enrollee focus groups Work with MMPs to plan additional interviews and observations of care management staff and activities RTI site visit (September 2014 )

11. http://www.dmas.virginia.gov/ 11 Department of Medical Assistance Services Questions, Comments, or Concerns