1. BUSINESS COMMUNICATION SECOND CANADIAN EDITION Part V: Putting it all together Chapter Fifteen: Succeeding at the job interview Original Slides by Gates Stoner Pima Community College Adapted by Alan T. Orr

2. 15-2 Objectives of this Chapter Learn interview preparation methods Learn to present yourself successfully in an interview Learn guidelines for following up after an interview 1

3. 15-3 Know Yourself What are you looking for in a position? What do you bring to an employer? Say it, then prove it. Pre-InterviewInterviewPost-Interview 2

4. 15-4 Research Investigate the company, industry, and position Use the internet Speak with employees in the same industry or at the company where you’re applying Pre-InterviewInterviewPost-Interview 3

5. 15-5 What the Interviewer is Thinking Education Technical skills Communication skills Industry knowledge Pre-InterviewInterviewPost-Interview Experience Track record Interpersonal skills Initiative Problem-solving ability 4

6. 15-6 Tough Questions Always be prepared to answer these tough questions: –Tell me about yourself. –Why are you interested in this position? –What did you like most and least about your last (or current) job? –What are your strengths? Pre-InterviewInterviewPost-Interview 5

7. 15-7 Pre-InterviewInterviewPost-Interview Weaknesses Speak confidently when acknowledging a weakness Respond briefly with facts Convert a weakness into a positive 6

8. 15-8 Pre-InterviewInterviewPost-Interview Final Preparations Know the location and arrive 10 minutes early Dress appropriately Bring extra copies of your resumé Get a good night’s rest 7

9. 15-9 Pre-InterviewInterviewPost-Interview Successful Interviewing Make a good first impression Listen to the questions Tell how you can meet their needs Check for concerns at the end Ask questions 8

10. 15-10 Pre-InterviewInterviewPost-Interview Interview Mistakes Creating distractions (gum chewing, etc.) Rambling Criticizing former employers or bosses Lacking enthusiasm Being distasteful (defensive, arrogant, insincere, etc.) 9

11. 15-11 Pre-InterviewInterviewPost-Interview Interview Successes Express yourself in a clear and concise manner Be positive and confident Communicate your skills and accomplishments Learn about the job, company, and people 10

12. 15-12 Pre-InterviewInterviewPost-Interview Following Up Afterwards, write a brief thank-you note to: –Express appreciation for the interview –Show eagerness to work for the company Many employers report a sincere thank you note can tip the scales in a candidate's favour 11

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