1. Supply chain planning and control
Chapter 13
Supply chain planning and control
Source: Tibbett and Britten

2. What is supply chain management?
‘Supply chain management is the management of the interconnection of organizations that relate to each other through upstream and downstream linkages between the processes that produce value to the ultimate consumer in the form of products and services.’

3. Supply chain management is concerned with the flow of information as well as the flow of products and services
‘Upstream’ flow of customer
requirements
Long-term plans and requirements
Market research information
Individual orders
Payment
Potential new products and services
Flow between processes
Consumer
Products and services
New products and services
Delivery information
Payment request / Credit
‘Downstream’ flow of products and services for customer
fulfilment

4. Purchasing and supply management Physical distribution management
Second-tier supplier
First-tier supplier
First-tier customer
Second-tier customer
End customer
Information flow
Physical flow
Supply side
Demand side
Purchasing and supply management
Physical distribution management
Logistics
Materials management
Supply chain management