1. A Flash of Genius Company UpdatePromise.com UpdatePromise.com Communicate Your Way To Increased Profits

2. updatepromise.com 100% Web-Based CSI Enhancement Tool Overview Gets you closer to your customers Reaches out to all consumers & prospects Meets the needs of your customers

3. who will use it Companies That Want To Outperform The Competition Single shop owners Multi-shop operators Insurance providers

4. problems we solve Challenges You Face Every Day Traditional communication methods Lack of On-time delivery Customer retention

5. problems we solve Challenges You Face Every Day Repairer Sense of Urgency Repairer CSI performance ratings Customer relations

6. how it works Your Customers Will Receive… Consistent “Pro-Active” Positive, informative and passive status updates Feeling of progression throughout the repair & Defined estimated completion dates Direct 2-way communication through text or email Enhanced marketing opportunities with Post repair updates

7. how it works Your Body Shop Will Receive… 2x Daily “next to go” production reports Real-time - Customer feedback Rolling 30 Performance accuracy reports Promise expiration alert messages

8. how it works Your Body Shop will receive… Online training ~ Customer support No hardware. No Software. No installation. Brand recognition ~ Enhanced marketing Brand recognition ~ Enhanced marketing 24/7 Access to all your CARS shops activity

9. how it works Your Body Shop will benefit from… Staying closer to your customers & Enhanced communications Increased customer referrals and Increased customer retention Enhanced productivity & More frequent on- time deliveries Enhanced CSI scores & Enhanced productivity

10. pricing Service fee $199 per month for single shop with multi shop discounts Use it – Love it (30 Day satisfaction money back guarantee) Monthly billing with no long term contracts UpdatePromise.com UpdatePromise.com A Flash of Genius Company www.updatepromise.com