1. A Major Collaborative Research Initiative funded by the Social Sciences and Humanities Research Council of Canada Pat Armstrong, PhD, Principal Investigator, York University

2. Who’s Involved  26 academic co-investigators 12 disciplines Six countries  Five union partners  Two employer association partners  Post-docs, graduate students  Community and advocacy groups

3. Our Approach to treat both providers and residents with dignity and respect to understand care as a relationship to take differences and equity into account

4. Four theme areas: Approaches to Care Work Organization Accountability Financing and Ownership Group members switch for years 4 to 6

5. Guiding Questions What care approaches support long-term care as a viable, desirable and equitable option for individuals, families and caregivers? What kinds of work organization are most promising in meeting the needs and balance the rights of residents, providers, families and communities? What promising practices to accountability nurture care and inspire quality workplace relations in long-term residential facilities? What financing and ownership models are promising in ensuring equitable access to quality long-term residential care while reducing the offloading of both material and other costs onto workers, employers, families or individuals?

6. Overarching Methods Work organization Account- ability Approaches to Care Financing and Ownership Layers: 1. Mapping 2. Design phase 3. Rapid Ethnographies 4. Data analysis and integration

7. Methodological Assumptions Interdisciplinary approaches apply different lens Fresh eyes help us see different aspects, collective work central Multiple methods capture complexity as well as multiple views Those who do the work provide an authentic picture Attend to noises and silences Some consistency and considerable flexibility

8. Why Promising Practices? Context matters, and at multiple levels. It includes political economy, geography, social and physical structures and history Conditions of work are conditions of care Entire range of players matter; researchers, managers, unions, volunteers, family, residents, all employees, representatives of families, residents, workers, regulators

9. Why Promising Practices? Relationships among different categories of workers are critical to care Gender, racialization, class, sexuality matter Time matters: time of day, of life, of job tenure; time for tasks Not only physical spaces and community locations but also sounds, light, smell, crowding, art, clothing

10. Why Promising Practices? Looking for promising practices also involves recognizing negative practices, asking for whom they are promising, under what conditions; being open to surprises Recognizing tensions and contradictions within and outside residences

11. Tensions Medical vs social (including architecture) Home vs institution (whose home?) Regulations vs trust Risk vs autonomy Control vs responsibilization Specialized vs general; culturally specific vs inclusive Large vs small Privacy vs community Ability vs disability Individual vs structures

12. THANK YOU