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Agenda SAP BW Project Experiences Key Success Factors
SAP BW Implementation Methodology Using ASAP for SAP BW implementation
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Understanding SAP BW implementations
Internal BW & CRM systems Customer, project and Installation data Analyze SAP BW projects Project profiles (sample out of 115 live customers) profiles Discuss projects with customers, consultants, implementation partners, ASUG Participants, FCS program participants Identify and assess key areas Project Focus, Scope, Length, Team Identify and share best practice Working with Universities, SAP Labs Implementation Analysis Projects ROI, TCO studies Methodology & Site Visits Questionnaires (sample size: 35 live customers)
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Worldwide BW Installations (June 2000)
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Extracted Data 1st Going Live*
All SAP modules + non R/3 data non R/3 80% 70% SD 60% 50% 40% MM CO-CCA CO-PA 30% FI-AP Others 20% EC-PCA FI-GL FI-AR FI-SL CO-OPA 10% HR CO-PC CO-OM QM PP 0% * Data from 50 live customers in November 1999)
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Project Averages Project Team Effort Sap Consultants 1 Customer Team 4
Non SAP Consult. 2 Project Team 7 Effort Impl. Time 4 months First live users 45 users Targeted Users users live Cubes (Target end of ’99) 4.5(12) Queries (Target end of ‘99) 35 (80)
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Project Team and Implementation Time
Project teams increase Implementation times decrease
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Implementation Effort
Customer: Implementation Team Implementation Time Consultants:
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Reasons for Business Information Warehouse
Flexible business analysis and reporting R/3 extractors Business know-how is built in Data management tools Single-point-of-entry Single-point-of-administration Leverage of R/3 knowledge Relief of R/3-System and of IT-Organisation Open for 3rd parties Loading of external data Trennung von Datenbank, Applikation und Frontend auf separaten Servern (1) Durch eigenständiges Warehouse-System wird das OLTP entlastet, da die performanceintensiven Reporting-Aktivitäten nicht mehr im OLTP selbst, sondern im BW und seinen eigenen Servern abläuft. Weiterhin wird die IT-Organisaton entlastet, da sie nur noch ein Warehouse-System verwalten muß. (2, 9) Die Reports können auf die Anforderungen der verschiedenen Benutzer bzw. Benutzergruppen abgestimmt und definiert werden. Dabei ist man nicht auf den Excel-basierten Analyzer des BW gebunden, sondern kann über die OLE DB for OLAP-Schnittstelle auch Third-Party-Tools anbinden, sofern die zugehörige Schnittstelle zertifiziert ist. (3, 4) Das von der SAP im R/3 gesammelte Wissen hinsichtlich der Geschäftsprozesse ist in das BW integriert worden. Bei anbindung des BW an die R/3-Welt werden die im R73 vorhandenen Strukturen und Objekte adaptiert, so daß deren doppelte Pflege entfällt, was eine erhebliche Arbeitserleichterung darstellt. (5, 10) Das BW ermöglicht das Laden und Weiterverarbeiten von Daten aus Sourcesystemen jeglicher Art, d.h. die Informationen könne aus R/3-, Non-R/3-OLTP-Systemen oder aber aus File-Systemen geladen und zur Weiterverarbeitung zur Verfügung gestellt werden. Der Endanwender hat innerhalb eines Systems Zugriff auf alle unternehmensrelevante Informationen.
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BW Implementation: Motivation & Goals
Business motivation for implementing SAP BW 43 % Advanced Reporting & Analysis 28 % Consolidation of information 15 % Improve OLTP Performance 10 % mySAP.com Applications 4 % other Overall goals of BW projects 36 % Standard Reporting 32 % Enterprise-wide Repository 27% Decision Support 1% Data Mining 4% other Performance Reporting/ Analysis Consolidation Enterprise- wide Repository Decision Support Standard Reporting n=37
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Methodological Experience
Implementation Partners SAP 30% Other 30% None 40% Used Implementation Method ASAP 50% Other 25% Unknown 25% SAP None Other ASAP Other Unknown
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Business Requirements
Requirements Analysis Customer 45% SAP Consultants 40% Management Consultants 10% Other 5% Information gathering techniques Interviews/Business 40% Workshop 37% Interviews/IT 23% Customer SAP Workshop Interview/ Business Interview/ IT
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Business Content Acceptance
Business Content Use Yes % No % How well could you use the Business Content? (1 = very well) Yes No AVG 2,2
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ASAP for BW Toolkit Tools & Accelerators
Documentation Enhancements 44% Online Accelerators 41% Reporting made Easy Guidebooks 8% ASAP CD % None % Accelerators Docu Guidebooks CD None
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Typical SAP BW project Prototype/ Pilot 1st Live Implementation
time Prototype/ Pilot 1st Live Implementation Strategy SAP BW Roll out Enterprise-wide Implementation
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A Typical SAP BW Project Lifecycle...
Continuous Business Information Reengineering Implementation Cycle 3 Implementation Cycle 2 Roll-Out ... Prototyping Implementation Cycle 1 5 4 Planning & Strategy: Concept for Rollout and Further Planning 1 2 3 Pilot Implementation Evaluation & Feasibility Go Live & Support
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Agenda SAP BW Project Experiences Key Success Factors
SAP BW Implementation Methodology Using ASAP for SAP BW implementation
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Key Success Factors Findings
Prepare information engineering in your organization SAP BW is more than a SAP module Use the power of SAP BW for your enterprise 90-day rule Finish within 90 days and demonstrate! Use Business Content Consider the business processes Understand the process - understand the data Define scope and stay with scope Discuss and nail down real user requirements Implement in cycles
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Key Success Factors Findings
You need project skills Committed management, good core SAP BW team in-house! Manage expectations and communicate Let the projects be reviewed by SAP BW experts You need business skills Involve the business (end user) from day one! You need BW skills technical skills
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Primary Factors Impacting BW Project Length
In General, a BW Project Will Be of Shorter Duration and Will More Likely Be Successful if: The Project Uses Delivered Business Content Minor Modifications in R/3 The BW Team is Skilled and committed The Team Consists of End Users that Understand the Business Process and their Data There is a Clear, Valuable Objective of the Project Executive Level Support is Strong The R/3 Environment is Stable The Technical Support Team is Strong (Data Modeling and Basis) The Organization has a Long-Term, Strategic Commitment to SAP
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Agenda SAP BW Project Experiences Key Success Factors
SAP BW Implementation Methodology Using ASAP for SAP BW implementation
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Why use a the specific SAP BW Implementation method?
Pre-configured Business Content SAP BW is not just a Data Warehouse… It requires a specific methodology to benefit from Business Content SAP BW uses a very specific data model SAP BW speaks “business language” Early Success is possible Iterative Approach – Implement in cycles SAP recommends a three layer model (see next foil) 1st layer: BW Strategic Planning 2nd layer: BW implementation 3rd layer: BW Project Mgmt. Project plans, Skill descriptions, Tools and Accelerators available online on -> Service&Support/BW ASAP BW ASAP Implementation Assistant can be used as a project management tool
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Iterative BW Implementations
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BW Strategy PROJECT PREPARATION Project Management Kick-Off
STRATEGY BLUEPRINT First Analysis of situation and preparation for Workshops Executive Workshops (Requirements & Commitment) Scope of implementation PROGRAM DEFINITION Further Analyses Sessions Information Model: Global structures: Information Requirements & Info Supply Chain SAP BW System Landscape Implementation Approach Communication Strategy Program Management Approach & Risk Assessment PROGRAM CHARTER Timetable of BW projects Staffing of Coordination Teams Requirements for Implementation Teams
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Phase 1: Project Preparation
INITIAL PROJECT PLANNING Project start up session Project charter Team working environment Project organization (roles) Implementation strategy Project plan PROJECT PROCEDURES Management standards Implementation standards System configuration Post-Implementation service and support strategy System problem standards and error handling System enhancement and modification approval process Naming standards Data administration ESTABLISH SYSTEM LANDSCAPE STRATEGY TRAINING PROJECT PLANNING Project team training plan End user training & documentation strategy PROJECT KICKOFF TECHNICAL REQUIREMENTS PLANNING Identify requirements Procure initial hardware (optional) BW REVIEW - PROJECT PREPARATION PHASE
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Phase 2: Business Blueprint
TRAINING Conduct project team training Prototype end user deliverables BUSINESS REQUIREMENTS ANALYSIS Requirements workshops Assess current data warehouse and information access environments BUSINESS CONTENT CHECK Assess requirements SAP & non-SAP sources Master data Data Access Identify data requirements for each end user category BW DESIGN Data design Data access design (BEX and Non-SAP) Authorization design System landscape strategy Technical design Procure technical components for Dev/QA/Prod (optional) ESTABLISH DEVELOPMENT ENVIRONMENT Prototype DEFINE SYSTEM ADMINISTRATION BW REVIEW - BUSINESS BLUEPRINT PHASE
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Phase 3: Realization DEVELOPMENT CONFIGURATION
Configure development environment Configure data access environment (BEX & Non-SAP) Implement & validate authorization concept (Dev) Test BW environment DEVELOPMENT CONFIGURATION WORKSHOPS Prototyping solutions TRAINING Define/develop/finalize end user training & documentation TEST PLANS Define system test plans Define data test plans Define data access test plans Define authorizations test plan DEFINE SYSTEM PROCEDURES Service level commitment BW administration procedures BW REVIEW – REALIZATION PHASE
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Phase 4: Final Preparation
TUNING Mass Tests Database Tuning BW Tuning TRAINING Conduct pre-go-live end user training SYSTEM MANAGEMENT Establish production system administration Conduct system tests DETAILED PROJECT PLANNING Refine cutover Refine production support plan CUTOVER Cutover Final approval for going live BW REVIEW - FINAL PREPARATION PHASE
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Phase 5: Go Live and Support
PRODUCTION SUPPORT Go live Checks Support review Provide production support Validate live business process results Conduct post-go-live end user training STRATEGIC BW PLANNING PROJECT END
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Proposed BW Implementation Approach
Cycle1: 1-3 Months Rapid Implementation Option 1: Add Externally Purchased Data Delivered InfoSources Delivered InfoCube Delivered Queries Limited Number of Users Stable Technical Environment Option 2: Extend Standard InfoCube or In contrast to other data warehouse solutions BW offers the BW Business Content. The BW Content makes it possible to go life in a short period of time. If BW is connected to an R/3 OLTP, the BW Content includes the data extraction, staging and reporting. In the first stage of a data warehouse project you should pick a limited subject area and use exclusively the BW content (extraction, infoobjects, sources and cubes) that are delivered with the standard BW and go for a life start in a period of only 4-8 weeks. The advantage of this approach is to feed back very fast to the report owners and work from the experiences gained in this short time frame. In the next stages you can add to the BW content info cubes, either bring in external data, legacy data or extend the infocubes. The time periods of the subsequent projects can differ in intensity and duration. Option 3 : Integrate Legacy Data or 3-6 Months
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SAP BW specific Skills (Roles)
Five BW specific roles have been identified for a successful implementation BW Data Extraction BW Data Access (Frontend, Web) BW Data Architect, Administrator BW Application BW Basis BW Project Team member can have one or more roles
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Business Information Warehouse Project Roles
BW Data Extraction Responsible for identifying and obtaining the data required to satisfy the requirements of the BW project. SAP R/3 Data New Dimension Product Data Data external to SAP within the organization (legacy data) Data external to SAP from outside the organization (provider data - D&B, Nielson)
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Business Information Warehouse Project Roles
BW Data Access Responsible for assessing the business requirements, and designing and developing a data access solution for the BW project. BW’s Business Explorer Certified ODBO clients: Non-SAP data access tools Visual Basic development Web development Consumer 70% Analyst 20 % Author 10%
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Business Information Warehouse Project Roles
SAP BW Data Architect Responsible for the overall design of the BW project BW InfoCubes Logical models BW process models BW enterprise models Responsible for Administration
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Business Information Warehouse Project Roles
BW Application Responsible for utilizing BW to satisfy the business requirements identified for the project If the scope of the BW project is tightly controlled and can use standard BW Business Content, InfoCubes, and Queries, the BW Application Consultant may assume the responsibility to perform several roles concurrently to include
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Business Information Warehouse Project Roles
BW Basis Responsible for the the BW infrastructure and Tuning BW Installation and Basis Parameters, Patches, Support Packages BW Landscape, Correction and Transportation Settings BW Sizing BW Performance & Tuning BW Authorizations
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Project Organisation Project Mgmt. Information owner (business users)
Info Owners Information owner (business users) Data Architecture & Adminis- tration Team Frontend Team Steering Commitee Project Mgmt. Data Extraction Team Executive Sposors BW Basis Team Parallel work is possible in a BW project. Contacts: source systems
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AcceleratedSAP Accelerators
Examples of Accelerators Project Plan Workshop Agenda Questionnaires End User Procedures Technical Procedures Made Easy guide Books Written by experienced SAP BW consultants Fill in the Blank versus Start from Scratch 8
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The SAP BW 2.0B Accelerators
Phase 1 Project Preparation BW Methodology Overview Project Start Up (Workshop Template) Roles & Skills in SAP BW Projects Project Charter for SAP BW Projects Project Plan Phase 2 Business Blueprint Business Blueprint Methodology (Information Requirements Analysis) Multidimensional Data Modeling with SAP BW Templates Business Blueprint Sizing Tool SAP BW Hardware Sizing SAP BW System Lanscape & Transport Authorizations in SAP BW Documentation Templates for SAP BW Authorizations ODS-Whitepaper Phase 3 Realization BW Excel Features Issue log database (QADB) Frequently asked questions Hierarchies in BW Phase 4 Final Preparation SAP BW Performance / Tuning Phase 5 Going Live BW Operational Support BW Strategy Phase BW Strategy (Global Rollout) BW SEM BW APO
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SAP BW Documentation Enhancements
…several enhancements to the Online Documentation …will be incorporated in Online Documentation of next release Can be found on the SAP Service Marketplace ( background/Documentation Enhancements)
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BW Project Reviews should occur Periodically Throughout a BW Project
Project Preparation Final Preparation Realization Go Live & Support Business Blueprint Continuous Improvement Project Start Up Performance Review In Final Preparation End of phase 1 Conceptual Review Configuration Review During cycle configuration Design Review After Data Design
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BW Project Reviews Independent and objective reviews by BW experts
Scheduled visits with agenda and timetable One or two days on site Interviews with project team, management and end users Study project documentation Present findings and recommended solutions to management Plan them into your budget and timelines
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Obtaining an SAP BW Review
How can you order the Reviews? At your local SAP subsidiaries Order by for Europe: Order by for US: service.sap.com/BW->Service&Support/Project Review
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SAP BW information in the SAP Service Marketplace
service.sap.com/BW
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Agenda SAP BW Project Experiences Key Success Factors
SAP BW Implementation Methodology Using ASAP for SAP BW implementation
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ASAP : Comprehensive Solution
Roadmap Step-by-step project plan and explanations of tasks and activities Foundation of project plans (Microsoft project) Tools and accelerators Attached to the roadmap For project estimation and to set expectations (scope, time, resources) For project management: method/roadmap, spreadsheets, documentation templates For the BW consultant and customer: questionnaires,check lists, tools Implementation Assistant Project Management Tool: combines project management with SAP BW specific accelerators and how-to’s. 6
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AcceleratedSAP Tools Approach: offline
The Implementation Assistant is the primary tool and framework in ASAP Welcome to AcceleratedSAP Version Project Preparation Business Blueprint Realization Final Preparation Go Live & Support Continuous Change What’s New Roadmap Implementation Accelerators Project Plan Question and Answer Database Issues Database Business Process Procedures Knowledge Corner Glossary Help Contents Search Back Hide Forward Refresh Print Options Home Page The Implementation Assistant is: A PC tool that can run completely independently of the BW System The one-stop collection of all tools and methods developed for the ASAP methodology Network- capable Implementation Assistant contains Roadmap, QADB, Knowledge Corner
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ASAP Roadmap Phase Work Packages Activities Accelerators Tasks
The ASAP Roadmap, regardless of the method of access, is divided into four types of organizational folders: Phase - The major organizational steps of the ASAP Roadmap. Work package - A group of activities designed to accomplish a major portion of a Roadmap phase. A work package is assigned to a project team for completion. Activity - A group of tasks. The results of an activity can produce certain deliverables and can be accomplished by one or more project team members. Several activities comprise a work package. Task - A specific event to be performed by a project team member. Tasks contain the important How To instructions needed for task completion and provide access to the accelerators: - How-To - Explanation of how to perform a process, activity , or task. - Accelerator - Documents, templates, tips and tricks used to accelerate task completion. Tasks
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Phase 5: Go Live and Support
ASAP Knowledge Corner What’s New Roadmap Phase 1: Project Preparation Phase 2: Business Blueprint Phase 3: Realization Phase 4: Final Preparation Phase 5: Go Live and Support Implementation Accelerators Project Plan Knowledge Corner Glossary Contents Search Home Page Help Sizing Estimators BW Prototyping BW Presentations Best Practice Examples The Knowledge Corner will contain a number of Consulting Guides written by consultants The Knowledge Corner contains many consulting guides.
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BW on ASAP CD CD includes implementation roadmaps for all mySAP.com applications You can choose mySAP.com application BW as a flavor when installing ASAPactivities -> create a BW specific roadmap Allows to choose more than one flavor The methodology will be provided to trained BW Consultants. They can use AcceleratedBW to plan and discuss with customers
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ASAP for SAP BW Rollout Strategy
ASAP for SAP BW is included on ASAP 4.6b Last Release: December 1999 Next Release: online August/ offline: December 2000 Online Accelerators, Documentation Enhancements August 2000 service.sap.com/BW ->Service&Support/BW ASAP ASAP CD Implementation Assistant, Roadmap, Accelerators, Documentation enhancements
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Copyright 2000 SAP AG (All rights reserved)
Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors. Microsoft®, WINDOWS®, NT®, EXCEL®, Word® and SQL-Server® are registered trademarks of Microsoft Corporation. IBM®, DB2®, OS/2®, DB2/6000®, Parallel Sysplex®, MVS/ESA®, RS/6000®, AIX®, S/390®, AS/400®, OS/390®, and OS/400® are registered trademarks of IBM Corporation. OSF/Motif® is a registered trademark of Open Software Foundation. ORACLE® is a registered trademark of ORACLE Corporation, California, USA. INFORMIX®-OnLine for SAP is a registered trademark of Informix Software Incorporated. UNIX®, X/Open®, OSF/1®, and Motif® are registered trademarks of The Open Group. ADABAS® is a registered trademark of Software AG. SAP, SAP-Logo, mySAP.com, R/2, R/3, RIVA, ABAP, SAP-EDI, SAP Business Workflow, SAP EarlyWatch, SAP ArchiveLink, ALE/WEB, BAPI, SAPPHIRE, Management Cockpit, SEM, are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other products mentioned are trademarks or registered trademarks of their respective companies.
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