1. Social Care and Inclusion Talk about charging

2. Thank you for taking time to talk to us about charging for community social services The Council has to make hard decisions

3. We want to carry on supporting vulnerable people This document explains what we are talking about and why, what he have done so far and how you can get involved.

4. What do you think about how we charge people ? Contact us or attend a meeting For more information www.walsall.gov.uk/localconsultation.

5. You want information in another language or format. Contact initialintake@walsall.gov.uk 0300 555 2922 0845 111 2910 07834 114482 Councillor Diane Coughlan, Portfolio holder for social care and inclusion Keith Skerman, Executive director, social care and inclusion

6. The council is looking at what people pay who live in their own home for community social services H=HH

7. There is a need to change how you pay for service due to changes in the law Take into account new law and guidance

8. What have we done so far? Met with representatives Met with key groups of service users and carers. Held focus groups Spoken and met with other people

9. What else have we done? Taken into account complaints Used this feedback given Speaking to existing service users and carers Feed back

10. What do we want to do? We want to treat people fair how we charge for services. Government wants councils to make people pay towards the community social services they have. The new laws gives councils the right to make choices whether to charge for these services. Walsall has a fairer charging policy which asks people who are eligible to pay towards the cost of their care services Community alarms Extra care housing Direct payments Day centres Home care

11. Law says some social services are free You will pay depending on what money you have -£14,250 When looking at what money you have, If you have less than £14,250, council will take no notice.

12. £14,250 - £23,250 If you have £14,250 and £23,250, council will take into account what you will pay for. + £23,500 If you have more than £23,500, council may ask for the full cost. If you own the home you live in, council’s can’t take your home into account when charging for services

13. To see how much money you have the council will do a money assessment, some of the benefits you get may be taken into account. The council cannot take into account these benefits Mobility component of Disability living allowance Pensioner’s Mobility Supplement Night Care Payment Child Tax Credit

14. The council should give you information about your benefits Council must allow you money to help you live with your disability before they charge you Council must ignore your wages if you work

15. Council to make sure you know why you are asked to be pay, and if you don’t understand to find someone to help you understand, it could be an advocate. The council must treat everyone the same. If you do have to pay, the money you get must not be less than the basic level of income support, guarantee credit or pension credit plus 25 %. People wanted to see a fair policy across all groups of people. A easy system to understand assessments, and how to pay.

16. If a charge is to be made, it would be best to pay from the start. This may stop people from using services Carers being charged: people thought this should be charged for, depending on if they could afford to pay. Other people agreed that carers were good for the care market and should be not be asked to pay towards the cost of their support. If people receive good quality care they are more likely to pay for it.

17. More needs to be done to reach who find consultation difficult to understand Under the Care Act and Children and Families Act 2014, local authorities will have new responsibilities Self funders – people who pay for the own care, the council may charge to arrange care on a persons behalf Carers can be assessed and receive support in their own right, and could have to pay for these services.

18. For more information on the Care Act, please see https://www.gov.uk.government/publications/care-act-2014-part-1- factsheets/care-act-factsheets-2 Under the Children’s Act and Families Act, parent carers with a child with eligible needs, may also be assessed and receive supports in their own right. Children's services will be responsible for meeting children’s needs. Council will meet parental support needs as well.

19. Service users will have a personal budget and could get a direct payment Choose different ways how to support themselves. New charging policy will need to show this The council may decide one policy and how these are paid for all community based services H Home Care

20. Charge Speak to people about charges who take their personal budget as a direct payment To look at how to make the best use of technology To workout the charges for themselves, which may reduce a full assessment

21. Social Care & Inclusion provides other services e.g people under the age of 80, who do not have assessed needs. Charging for residential and nursing home care are not going to be talked about

22. You want information in another language or format. Contact initialintake@walsall.gov.uk 0300 555 2922 0845 111 2910 07834 114482 01543 372947 Walsall Council Social Care & Inclusion, Zone 3D, Third Floor Civic centre, Darwall Street, Walsall WS1 1TP @walsallcouncil Our Walsall

23. There are meetings which people can attend to talk to people. These are on the website After April 2015 people will know how the council will charge people for community based social services