1. Receive a Process Application Task

2. Navigate to the Document Search page to View the Application

3. Conduct a Case Search for All Individuals on the Application

4. Record Parent/ Guardian Information

5. Record Case Information

6. Record Activity Associated with Reason for Child Care

7. View Parent(s) Schedule

8. Record Family Information

9. Record Income Information

10. Record Child Care Arrangement

11. If needed: Send Request for Additional Information (RAI)

12. Confirm you have Received All Necessary Documents on the Document Checklist page

13. Run Eligibility and Review Results

14. Create a Care Schedule for each eligible child on the case

15. Record the Monthly Parent Co-Payment

16. Generate the Approval or Denial Notice

17. Record Case Notes

18. Mark the Application Work Item as Complete