1. Ken Walker Jameson Chiariello Ben Pittsley Stephen Walsh
Pro Fitness
Ken Walker
Jameson Chiariello
Ben Pittsley
Stephen Walsh

2. Background North End of Fall River, MA Founded in March of 2009
Pro Fitness is an LLC
2 partners
3 receptionist
Over 150 members
Over 6,000 sq. ft.
Free weights
Machines
Cardio equipment
MMA

3. Background All members have access to unlimited classes
Strength & Conditioning
Functional training
Personal training
Mixed martial arts.
NFL Combine Camps
Seminars

4. Problems No electronic tracking/member identification
No automated billing
No electronic promotions
No electronic financial statements
No electronic forecasting
High membership turnover/no automated retention report
No real time electronic inventory
No electronic fund transfer payment processing
No credit card processing

5. Opportunities
Clearer more relevant goals, better quality decisions, and a more secure future.
Electronic member identification and credit card processing will reduce losses due to late or non- payments.
Automated billing and electronic find transfer (EFT) allows Pro Fitness to sell membership with longer commitments to customers.
Electronic inventory prevents potential “stock outs” and a loss of sales.

6. Opportunities
Electronic promotion of new services, products, and news updates.
Electronic financial statements and forecasting for managers.
Increase sales with credit card processing.
Customers will be contractually obligated to pay for 12 months through EFT or credit card
The new IS promotes growth and stability through the organization

7. Constraints Budget Time Human Resource Current Hardware/Software
$2,000 annually
Time
Managers will be required to complete 8 hours of training with the new software
Desk Clerks will be required to complete 8 hours of training
Human Resource
The new automated IS will reduce payroll expenses due to more efficient business processes
Current Hardware/Software
AMD Athalon™ XP 3000+
2.16 GHz, 448 MB RAM

8. Scope The scope of the project is to automate the business processes
Increase revenues through automated credit card processing and Electronic Fund Transfer (EFT)
Reduce payroll by creating more efficient operations
Use electronically generated forecasts and trend analysis to improve future decisions

9. Context Diagram As-Is

10. Level 0 As-Is

11. Level 1-1 As-Is

12. Level 1-3 As-Is

13. Context Diagram To-Be

14. Level 0 To-Be

15. Level 1-1 To-Be

16. Level 1-3 To-Be

17. As-Is system and To-Be system
The As-is system uses basic word processing and spreadsheet applications.
The To-Be system will incorporate many more processes which will become automated, including electronic stock levels, electronic payroll, and credit card processing.

18. New changes Automatic member “check-in”
The new IS will allow automated billing processes through Credit card and EFT’s
The entire system will be streamlined.
Inventory tracking using UPC code
The to be system will include third party instructors electronic scheduling
IS generated forecasting and trend analysis

19. Solutions this brings
Making these changes to the system allows Pro Fitness to make more money by making processes more simple.
It allows Pro Fitness to keep track of its financial transactions easier.
Pro Fitness can now more effectively manage the schedules of third party instructors. This increases the number of classes available to members.
Pro Fitness will be able to expand their company which could lead to greater earnings which will benefit the company in the long run.

20. Objectives & Prospective Solutions
The main objective of Pro Fitness is to increase membership sales revenue.
Technology advancement is vital for Pro Fitness to capture market share
Pro Fitness needs to streamline processes and reduce payroll expenses.
With the help from a third party instructors, Pro Fitness can market personal training services to their clients
Creating more efficient processes will generate higher profits, which will lead to growth and increase value