2 Determine the characteristics of an excellent club Objectives of Step 2Determine the characteristics of an excellent clubTalk about the stumbling blocks that prevent us from achieving excellenceDiscuss how to improve your club effectivenessFind out how your club rates using the How are your Ratings? survey
4 Excellent Characteristics Service-mindedGood communicationStrong membership programRetention of membersEffective leadership and club operations
5 What do you think service-minded means? Providing service projects that are relevant to your community.We should also take into account our role in global service.
6 What do you think it means to have good communication? Your community knows about Lions clubsEvery member is informed about projects and meetingsYour club communicates with the district and LCIYour leaders listen to the concerns of the community and club members
7 Strong Membership Program What do you think it means to have a strong membership growth program?Focus efforts on attracting concerned, active and energetic people to join in serviceAttract members who understand the need for new Lions to help fill the needs in their community
8 Retention of MembersWhy do you think it is important to retain current members? What do you think are some ways we can retain members?Retention means ensuring that every member enjoys their membershipClubs should promote involvement, welcome members into meetings and provide opportunities for growth
9 Effective Leadership and Club Operations Do you know what it means to have effective Leadership?Effective leadership means clubs should strive to develop any and all Lions that desire to be in a leadership roleWhat do you think it means to have effective club operations?Club Operations refers to keeping up to date on reports and other club information.The purpose of writing a report is to identify your clubs strengths and weaknesses.
10 Group ActivityMake a list of obstacles that prevent you from reaching each excellent characteristic.What prevents us from:Providing good service?Having good communication?Having a strong membership program?Keeping members?Having effective club operations?
11 “We have a very good club and are well thought of in the community.” Do any of these comments sounds like they could have come from your club members?“We have a very good club and are well thought of in the community.”“It is a great organization and my wife and I are both proud to be charter members of our club.”“I love being a Lion. I think it is a great organization that serves the community in so many ways. It is a very good opportunity to meet new people.”Satisfaction survey results from new and former Lion club members in Constitutional Area 1
12 Or, do you think comments from your members sound more like this? “My Lions club experience led me to think this is a good ole’ boys club that does not warmly welcome women or minorities.”“I am leaving the Lions club. I do not want to spend all of my time fundraising. We had four different fundraisers going at one time.”“The local Lions club has a lot of talkers, but no doers. They meet once a week to eat supper and talk about the weather.”Satisfaction survey results from new and former Lion club members in Constitutional Area 1
14 Elements to Improve Club Effectiveness Service projectsCommunicationMembership growthClub developmentLeadership training
15 Work on projects relevant to your community Service ProjectsWork on projects relevant to your communityConduct a Community Needs Assessment at least every 3 yearsReview programs annually to ensure club projects are relevant to the communityAdopt new service projects regularly so members don’t feel burnt outBalance fund raising and service projects while involving a majority of club members
16 CommunicationCommunicate regularly with club members, your community, your district and Lions Clubs InternationalInternalMaintain club Web sitePublish a club newsletterProvide a membership directoryPresent member recognition and awardsExternalPost flyers on community bulletin boardsPlace ads in local church or other places of worship’s bulletinsAdvertise and promote your club in local media
17 Membership GrowthImplement an ongoing membership program, set goals and elect an active membership committeeInvite new members to joinEstablish a club membership committeeComplete a membership report at every meetingEstablish an orientation scheduleHost an annual membership drivePromote membership retention – care for those who serve as much as those we serve
18 Induction, orientation, mentoring and evaluation Club DevelopmentInduction, orientation, mentoring and evaluationInduct, inform, involve and mentor new membersPromote strong and active club administrationPay dues and club accounts, and file reports in a timely mannerHold regular, well planned club meetingsHave regular board of directors meetings and report actions to club members
19 Leadership TrainingDevelop leadership skills by participating in club officer training, forums and conventionsFill all major offices by qualified LionsElect a chairperson for each committeeRotate leaders each yearHave club leaders attend district leadership trainingEncourage club presidents to strive to obtain the President’s Excellence Award
20 Group ActivityDivide into groups. Each group will be assigned one or more elements:Service projectsCommunicationMembership growthLeadership trainingClub developmentMake a list of any resources you think would be helpful to support your assigned element.
21 Member Satisfaction Survey Results Listening to your members can provide your club with ideas on what could use improvement:Service“I felt the club was more of a fundraising organization than a real service organization.”“I would have liked to have been involved in more worthwhile projects.”
22 Member Satisfaction Survey Results Communication“There needed to be more direct contact other than at meetings.”“Our club lacked communication. Every Lion should be informed of all club activities.”Membership growth“The club is aging…and not updating itself to appeal to younger members or females.”“Our club had gotten quite small and had difficulty recruiting new members, so we chose to disband.”
23 Member Satisfaction Survey Results Leadership“There was a lack of general guidance and I did not feel that the decisions always reflected what Lionism is all about.”“Members in my club did not allow other members to become office holders.”Club development“My club was is a top-down organization out of touch with today’s leadership best practices.”“I overheard that I was to be inducted in a ceremony and was never personally asked or informed.”
25 How Are Your Ratings?A survey is a good opportunity to signal the most important elements your club can improve on.Have you administered the How are your Ratings? survey to your club in the past?What were the results?Did you make any changes because of these results?
26 How Are Your Ratings? Comparison Take a few minutes to fill out the How are your Ratings? surveyFill it in with the responses you think you will get from your club membersAfter your club completes the survey, compare it to the one you filled out
27 How Are Your Ratings?The How are your Ratings? survey offers insight into the state of your club, showing both its strengths and weaknesses.Your results will be reviewed in Module 3
28 This Completes Step 2In step 3, you will be discussing the results of the Community Needs Assessment, the How Are Your Ratings? Questionnaire and we will be looking at resources that may be of specific interest to your club.Any Questions?