1. www.ukc.ac.uk The web of Higher Education & how to avoid the Spiders IWMW Conference 11 June 2003 David Melville

2. 2 HE White Paper summary Universities a success story Overall aim Structural reform of sector Funding reform Key issues Widening access Research Enterprise & knowledge transfer Student fees, loans & grants Increased funding 2003-2006

3. 3 The HE white paper 50% participation by 2010 (ages 18-30) - currently 43%

4. 4 The HE white paper 50% participation by 2010 (ages 18-30) - currently 43% Expansion in FE colleges, foundation degrees

5. 5 50% participation by 2010 (ages 18-30) - currently 43% The HE white paper Expansion in FE colleges, foundation degrees Fair Access

6. 6 50% participation by 2010 (ages 18-30) - currently 43% The HE white paper Expansion in FE colleges, foundation degrees Access regulator Collaboration and Partnership

7. 7 50% participation by 2010 (ages 18-30) - currently 43% The He white paper Expansion in FE colleges, foundation degrees Access regulator Collaboration and Partnership Raise profile of teaching

8. 8 50% participation by 2010 (ages 18-30) - currently 43% The HE white paper Rewarding the best research and teaching Widening access, improving retention Collaboration & partnership Funding £9bn gap £3000 fees, £1000 grants Graduate repayments Centres of teaching excellence More research funds & selectivity Knowledge exchanges

9. 9 The Multiversity – developing the concept of educational collaboration A cooperating alliance of Schools, FE & HE institutions Characteristics Covering a specific geographical area Having generally complementarity of provision Principles Parity of esteem Institutions do what they are good at Competition is recognised and acknowledged Focus is on specific tasks of common interest

10. 10 Universities at Medway The Partnership University of Greenwich (UoG) University of Kent (UKM) Mid-Kent College (MKC) Strong support from Medway Unitary Authority SEEDA HEFCE Based on Some shared facilities Refurbishment & New build Growing MKC, UKM & UoG programmes New programmes

11. 11 The Kent Thames Gateway Multiversity A Multiversity alliance of two Universities,two HEIs and three Further Education Colleges based on Complementarity and breadth of provision Commitment to the local community, business & economy Partnerships for progression with schools, FE & HE A seamless offer to potential students and employers Aspiration raising from primary ages onwards Children’s University Secondary mentoring Summer & weekend schools

12. 12 University of the Transmanche Partners Université de Lille I Université de Lille II Université de Lille III Université de Littoral Côte d’Opal University of Kent at Canterbury Based on Integrated programmes Joint degrees Collaborative research A new concept in transfrontier education and collaboration

13. 13 The Management Challenges – is the web at the centre? Challenges Improved Service Raise performance Recruit and retain Improve access Develop strategic partnerships Improve systems and ICT Reduced Costs Lower infrastructure costs Reduce operational overheads Manage property portfolio Re-engineer finances Invest back-office savings in front line Deliver more for less

14. 14 Source: HESA University Expenditure Academic departments 41% Academic services - 7% Administration & central services 11% Premises - 9% Residences & catering ops - 8% Research grants & contracts - 17% Other expenditure - 7% Non Core activity 42% Costs Core University activity

15. 15 Improvement Opportunities -– Central Services Academic departments 41% Academic services - 7% Administration & central services 11% Premises - 9% Residences & catering ops - 8% Research grants & contracts - 17% Other expenditure - 7% HR management Recruitment Staff records Training Financial management Alumni/fundraising Desktop & telephony services Source: HESA

16. 16 Improvement Opportunities– Academic Services Academic departments 41% Academic services - 7% Administration & central services 11% Premises - 9% Residences & catering ops - 8% Research grants & contracts - 17% Other expenditure - 7% Library services Information resources Websites Learning resource centres Internet / Intranet services Academic computer systems Enrolment, records, exams Desktop and Telephony services Source: HESA

17. 17 The Challenges – More for Less Reduce operational costs Implement more cost effective processes Improve systems to support new processes Reduce back-office costs Get full value from investment Improve services More integration Faster delivery A role for the web?

18. 18 The University Portal Access to research resources Access to academic and financial records Access to teaching material and coursework Students Access to project information Access to financial information Access to shared resources Partners Access to accommodation system Access to Finance systems Access to Management information Management &Support Staff Access to research resources Access to student records Access to coursework Academics One system for Internet, Intranet and Extranet No data duplication Customised user ‘views’ of same information Access control Access from anywhere including home working

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20. 20 The web for HE The common interface System integration for disparate admin systems On-line student support Local & distant Direct customer interactions Potential students Applicants Alumni Suppliers The wider public

21. 21 Living with the spiders Endangered species IT anoraks? Dangerous species Senior managers? How they feed and prey Living with and managing the spiders A web based future?

22. www.ukc.ac.uk The web of Higher Education & how to avoid the Spiders IWMW Conference 11 June 2003 David Melville