1. Virtual Document eXchange Robin Murray Managing Director

2. Overview Company Overview Standards Global Distributed Resource Access VDX in context Summary & Questions

3. Company Overview Fretwell-Downing Informatics — Based in Sheffield, UK and Kansas City — FDI UK 56 People, USA 8 people — Turnover ~ $13M Major Activities — Library Automation — Network Document Delivery / ILL — Collaborative R&D

4. Customers Include... National Library of Australia (Amicus) National Library of New Zealand (Endeavor) British Library South East New York (Virtual Union Catalog) University of Toronto (DRA) National Archives and Records Administration LDS

5. Standards... Z39.50 ISO ILL GEDI SIP / NCIP But What For?

6. Distributed Resource Access & Delivery Anything / Anywhere Search Locate Request Deliver Consumer-to-Business Business-to-Business

7. Search Virtual Union Catalog / Physical Union Catalog Cross-Domain Scalable — Users / Databases Quality of Service — Speed — Error Tolerance — Sort / Dedup / Profile knowledge

8. Search Features Scalability — Parallelised Architecture for massive scalability — Large PUC / VUC — Error Tolerance, Fast response, Dedup, Sort Cross Domain — MARC, CIMI, Dublin Core, GILS, Image Databases Profile knowledge — ‘Search mangling’ — Holdings aware

9. Locate Finding potential suppliers Understanding consumer - business relationship — Mediation requirements — Budgets / permissions Understanding business - business relationships — Supply times / costs / quality of service — material types / service levels … — Consortial agreements

10. Locate Features Active Policy Directory — User, library, consortia, Automated Resource Finder — Z39.50 searching — Doing what humans do Mediation — Automatic — Manual — Mixed

11. Request Transparent requesting & management to any supplier — Library — Consortia — GLOBAL — Commercial Suppliers Automatic forwarding

12. Request Features ISO ILL Proprietary Request protocols — Commercial suppliers Centralised Utility Automated forwarding / expiry

13. Deliver Physical Delivery Scan-on-demand Electronic Delivery

14. Delivery Features Physical Delivery Management — Workflow management, Pick lists — Circulation Integration Scan-on-demand — Ariel Integration, Single or multiple — To Library or User Electronic — Direct delivery Common Management Framework

15. Management Features User Alerting Copyright Tracking Accounting Web based statistics ASP-ready...

16. Scalability Single Server — Single Institution — e.g. University of Toronto, Macquarie University — Consortia — e.g. SENYLRC, LASER — Country — e.g. Australia, New Zealand Transaction Store - Oracle RDBMS UI - WWW / Windows

17. Why? Patron Initiated ILL Global Mixed Media Resource Access Distributed Hybrid Library

18. Australian Example Library 1 Library 2 Library 3... NLA Mac Univ Library Catalogue Electronic Journals Library 1 Library 2 Library 5 Library 4 CAVAL NLNZ

19. Virtual Document eXchange Robin Murray Managing Director