1. Exchange Server: Today and Tomorrow Raj Natarajan Infrastructure Architect Enterprise Group Microsoft Australia MSG209

2. Agenda Microsoft Exchange Server 2003 Progress Continuous Innovation The Future of Exchange

3. Spam and virus infected email account for over 70% of all email sent today 80% of organizations believe email is more important than the phone Communication 50% of large enterprises have deployed wireless e-mail devices to some people in their organization. Mobile Workers An estimated 80% of an enterprise's information sits on individual’s computers Collaboration User tolerance for email downtime is less than 30 minutes IT Pros spend 70% of their time maintaining existing systems The Infrastructure Challenge ++ ++ Sources: Meta Group, Pew Research Center, Gartner, Computer Security Institute/FBI, Dynamic Markets LTD., Accenture Escalating End User Needs Increasing IT Burden Security ServiceLevels Management and Costs

4. PervasiveProductivity Mission Critical Dependability Operational Efficiency Best experience with Outlook 2003 Best experience with Outlook 2003 Improved remote & mobile access Improved remote & mobile access Support for mobile devices Support for mobile devices Simplified migration Simplified migration Site & server consolidation Site & server consolidation Easier & less costly administration Easier & less costly administration Protection against spam Protection against spam Greater security Greater security High availability High availability Exchange Server 2003 Investments

5. Microsoft IT 200 Exchange Servers 115 Mailbox Servers 73,000 Exchange Server Mailboxes 99.90% Availability Pre Consolidation – 75 sites March 2003 1M spam Messages Stopped At Gateway 3M+ Internal e-mail 2.5M External e-mail Messages per Day 55K Employees 150K+ PCs 5K Devices 111 Exchange Servers 29 Mailbox Servers 82,000 Exchange Server Mailboxes 99.99%Availability Post Consolidation – 7 Sites June 2004 9 Million spam Messages Stopped At Gateway 3M+ Internal e-mail 10M External e-mail Messages per Day 55K Employees 150K+ PCs 13K Devices 3M+ internal e-mail 10M+ external e-mail messages per day 92 Exchange Servers 32 Mailbox Servers 86,000 Exchange Server Mailboxes 60K Employees 180K+ PCs 20K Devices 99.99%Availability 10 Million+ spam Messages Stopped At Gateway Consolidated Servers, Clustered SANS – 5 Sites June 2005 Dublin Singapore Sao Paulo Redmond Charlotte

6. PervasiveProductivity Mission Critical Dependability Operational Efficiency ActiveSync licensees: PalmOne, Motorola, Nokia, Symbian, DataViz ActiveSync licensees: PalmOne, Motorola, Nokia, Symbian, DataViz Easier RPC/HTTP Setup in SP1 Easier RPC/HTTP Setup in SP1 Updated tools for E 5.5 cross-site mailbox move in SP1 Updated tools for E 5.5 cross-site mailbox move in SP1 Enhanced system manager in SP1 Enhanced system manager in SP1 Tools: JetStress, ExBPA Tools: JetStress, ExBPA Intelligent Message Filter Intelligent Message Filter SMTP Diag tool SMTP Diag tool Virus scan API 2.5 update in SP1 Virus scan API 2.5 update in SP1 Continuous Response to Customer Needs Find current product info and connect with the Exchange developers at: http://technet.microsoft.com/exchange

7. “We not only recommend ExBPA, we would consider it mandatory for every Exchange deployment.” Siemens AG http://www.microsoft.com/exchange/exbpa Examines current topology and configuration Proactively identifies potential problems Links to relevant guidance and best practices Integrates with Microsoft Operations Manager 2005 Available in nine languages Success stories… Exchange Best Practices Analyzer

8. Exchange Best Practices Analyzer (ExBPA) v.2 Johann Kruse National Technology Specialist Enterprise Group Microsoft Australia

9. What You Just Saw ExBPA v.2 Builds expertise into software Points to the latest information Success stories

10. PervasiveProductivity Mission Critical Dependability Operational Efficiency Improved Mobile Outlook Experience “Direct Push” e-mail experience“Direct Push” e-mail experience Device security policies & configurationDevice security policies & configuration Address book lookupAddress book lookup Integrates with Windows Mobile Messaging & Security Feature PackIntegrates with Windows Mobile Messaging & Security Feature Pack Improved spam protection Sender ID supportSender ID support Intelligent Message Filter (IMF) v.2Intelligent Message Filter (IMF) v.2 Identify and block “phishing” scamsIdentify and block “phishing” scams Improved mailbox fundamentals Better offline address book performanceBetter offline address book performance Public folder management and controlsPublic folder management and controls Cached mode connection enforcementCached mode connection enforcement Increased storage in standard editionIncreased storage in standard edition Exchange 2003: Service Pack 2

11. Exchange Server 2003 SP2 Mobile E-mail Experience Public Folder Improvements Anti-spoofing with Sender ID Johann Kruse National Technology Specialist Enterprise Group Microsoft Australia

12. One time: Publish SPF record in DNS One time: Publish SPF record in DNS No other changes required No other changes required E-Mail sent as normal E-Mail sent as normal Look up Sender’s SPF record in DNS Look up Sender’s SPF record in DNS Determine PRA Determine PRA Compare PRA to legitimate IPs in SPF record Compare PRA to legitimate IPs in SPF record Match  positive filter input Match  positive filter input No match  negative filter input No match  negative filter input Message transits one to many e-mail servers en route to receiver Message transits one to many e-mail servers en route to receiver Sender ID Framework

13. What You Just Saw: Exchange Server 2003 SP2 Mobile E-mail Experience Direct Push Address book lookup Public folder management and controls Anti-spoofing with Sender ID

14. IT Pro Situation E-mail is mission critical High-availability e-mail systems too complex and expensive Voicemail systems are expensive to maintain Manage cost & complexity out of the system Security Situation Security top concern among customers Regulatory compliance critical in many industries Spam & viruses severely compromise the e-mail experience Secure, protect and comply Info Worker Situation Give end users more from inboxes at work & away Mobile devices are increasingly common Calendaring is inefficient Users want easy access to all their communications Exchange 12 Themes

15. Manage cost & complexity out of the system Secure, protect and comply Give end users more from inboxes at work & away Role-based architecture: e-mail, vmail & fax Enhanced Scripting New Exchange System Manager UI Continuous backup Web services APIs 64-bit support Message hygiene at the perimeter Secure messaging Policy compliance infrastructure Enhanced mobile device experience Outlook Web Access improvements Unified messaging Efficient, reliable meeting scheduling Exchange 12 Investments

16. Exchange 2003 & Continuing Investments Service Pack 1 Anti-Spam Filter: IMF Best Practices Analyzer Management Pack for MOM 2005 Web Release Tools Storage sizing assistance SMTP configuration diagnosis ExBPA integration with MOM 2005 Exchange 12 Investment Areas Enable end users to get more value from their inboxes at work and away Manage cost & complexity out of the system Secure, protect and comply WSS common engineering criteria Service Pack 2 Improved Mobile Outlook Experience Improved spam protection Improved Mailbox Fundamentals Exchange Server Roadmap Available Now New in 2005 Future

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19. © 2005 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.