1. Singapores Experience SMS & SSP Colonel (Retired) LOOI Han Seng Director (Airworthiness/Flight Operations) Civil Aviation Authority of Singapore Looi Han Seng/Lix 29 Mar 2010

2. Scope 1.SMS –Jan 2009 SMS Standard a. Singapores AOCs and AMOs b. Principal Considerations c. Roadmap d. Lessons Learnt 2.SSP a. Key milestones b. Challenges Looi Han Seng/Lix 29 Mar 2010

3. Singapore AOCs & AMOs 106 AMOs ( 67 local, 39 overseas ) 8 AOCs Looi Han Seng/Lix 29 Mar 2010

4. Singapore AOCs & AMOs 185 Singapore registered aircraft Looi Han Seng/Lix 29 Mar 2010

5. Principal Considerations Early SMS education (Culture changing, complex, top-to-bottom) Partnership approach (Mutual learning experience) Objective SMS assessment Looi Han Seng/Lix 29 Mar 2010

6. Singapore SMS Roadmap 2007 2010Jan 2009 2008 20062005 Assessment protocol Industry education and sharing AC 1-3(0) Implementation Review AC 1-3(2) SMS regulations Looi Han Seng/Lix 29 Mar 2010

7. Industry Education & Sharing In-depth Understanding SMS Courses Compliance Guidance SMS Workshops Building blocks & industry sharing Aviation Safety Forums (ASF) Looi Han Seng/Lix 29 Mar 2010

8. Aviation Safety Forums (ASF) YearThemeParticipants 2005Introduction to SMS120 2006SMS Hazard & Risk Management300 2007100 Qs Objective assessment protocol450 Looi Han Seng/Lix 29 Mar 2010

9. SMS Courses Conducted at the Singapore Aviation Academy (SAA) ICAO 5-day course CAAS 2-week course In-depth knowledge of SMS principles and concepts Participants from many parts of the world Looi Han Seng/Lix 29 Mar 2010

10. SMS Workshops - 2008 Handholding of smaller companies Coaching on development of SMS Manual Looi Han Seng/Lix 29 Mar 2010

11. Advisory Circular 1-3(2) Mandatory RequirementsImplementation Guidance Core SMS components Non-compliance affects approval Suggested methods of compliance Performance-based requirement Looi Han Seng/Lix 29 Mar 2010

12. Guidance Material Advisory Circular AC 1-3(2) [2008] General What is an SMS Benefits of an SMS Senior Management Accountability SMS Implementation Schedule Implementing an SMS Integrating SMS with existing systems Gap Analysis and Project Plan Frequently Asked Questions Guidance on the Development of a SMS Manual Examples of : Hazard Management Flowchart Risk Management Process Flowchart Risk Mitigation Process Looi Han Seng/Lix 29 Mar 2010

13. SMS Assessment 100 Questions Objective and transparent tool Maturity over time: 3-level Questions Looi Han Seng/Lix 29 Mar 2010

14. SMS Assessment Protocol Lvl 1 QnsLvl 2 QnsLvl 3 Qns Sub-element 1 SMS Component 2 SMS Component 1 Sub-element 2 Sub-element 3 Sub-element 1 Sub-element 2 Sub-element 3 BREADTH DEPTH 100 questions Looi Han Seng/Lix 29 Mar 2010

15. Breadth SMS ComponentSub-element Safety Policy- Safety Roles and Responsibilities Accountable Manager Safety Manager Safety Committee Safety Targets and Performance Indicators Safety Objectives and Goals Safety Performance Indicators Hazard and Risk Management Hazard identification Risk management Looi Han Seng/Lix 29 Mar 2010

16. Depth Level 1Level 2Level 3 Safety Policy Formal written Policy statement. Policy readily visible or accessible to all personnel. Policy communicated to all employees, who are aware of their individual safety obligations. Hazard and Risk Management Documented risk evaluation procedure. Process for the prioritisation and scheduling of identified hazards for risk assessments. Procedure for periodic reviews of existing risk analysis records. Safety Manager Safety manager administers the SMS programme. Safety Manager does not hold another post that may impair with his role as a Safety Manager Safety Manager is a senior position independent of operations or production. Looi Han Seng/Lix 29 Mar 2010

17. Assessment Score YES (YES + NO) Score = Gap analysis Looi Han Seng/Lix 29 Mar 2010

18. SMS Regulations & GM 2 Regulatory documents (SAR-145 and AOCR) 2 Guidance materials (AC1-3(2) and AW 127) 1 Internal guidance document - Inspectors guidebook Looi Han Seng/Lix 29 Mar 2010

19. Compliance Status in 2009 8 AOCs – 106 AMOs 67 local AMO – 39 foreign AMO (local compliance/ mutually agreed schedule to comply with Singapore SMS Regulations) Minimum - SMS Manual & pass Assessment Looi Han Seng/Lix 29 Mar 2010

20. Lessons Learnt 1.Structured Approach (a) Early engagement of the Industry (b) Roadmap 2.Partnership Approach (a) Both parties learn along the journey (b) Top Management buy in (Biz function) (c) One size doesnt fit all -100 Qs (Size & nature of work) 3.Objective Approach 100 Qs assessment protocol useful Positive Experience Structured Approach Objective Approach Partnership Approach Looi Han Seng/Lix 29 Mar 2010

22. SSP Key Milestones In progress Completed Sep 09 National Aviation Safety Committee (NASC) Jan 10 Singapore Aviation Accidents/ Incidents Reporting System (SAIRS) Acceptable Level of Safety (ALoS) SSP Manual Looi Han Seng/Lix 29 Mar 2010 Safety Policy Statement Nov 09 Safety Oversight Management System (SOMS) Aug 10

23. Integration of aviation activities under a common framework - Approved SSP safety policy statement National Aviation Safety Committee Sep 2009 Air Accidents Investigation Bureau (AAIB) National Environment Agency Meteorological Services Division National Aviation Safety Committee (NASC) CAA Singapore Looi Han Seng/Lix 29 Mar 2010

24. Singapore Aviation Accidents/Incidents Reporting System (SAIRS) To enhance safety data collection AOCs, MROs, ANSP, Aerodromes Advantages: Integrates computerised reporting with a common platform Better trending/data mining ICAO ADREP taxonomy Looi Han Seng/Lix 29 Mar 2010

25. Safety Oversight Management System (SOMS) Data-driven approach for oversight Ramp inspections Audit results for AOCs & MROs Line station inspections Line station audits Looi Han Seng/Lix 29 Mar 2010

26. Key Challenges in Implementing SSP

27. Challenges 1. ALoS (Initial) (Still grappling – large volume of safety data needed) Step Taken: Technology in data collection & mining (SAIRS & SOMS) 2. Enforcement Policy – Voluntary reporting vital to success of SSP 3. Link between SMS, SSP and CMA Looi Han Seng/Lix 29 Mar 2010

28. Conclusion Singapores SSP is still Work in Progress Singapores WPs WP 70 in support of a new Annex 19 i. Dedicated to safety management provisions ii. Guidance Material on the integration of SMS, SSP & CMA WP 74 on sharing of safety information i. Unimpeded flow of safety information under the stewardship of ICAO is vital to success of SMS, SSP and CMA ii. Briefings to senior safety decision makers on the link between SMS, SSP & CMA. Looi Han Seng/Lix 29 Mar 2010

29. Useful Link CAAS Advisory Circular 1-3 (2) http://www.caas.gov.sg/caas/en/Regulations_And_Guidelines/Guidelines_ and_Manuals/AFO/Advisory_Circulars/general_category_page1.html Thank You!