1. Core Competencies

2. Established in 2010 Revised and updated 2013 Approved by Gilmer Institute

3. Core Competencies Education and Programming Facilities and Services Logistics Financial & Contract Mgt. Technology Leadership Ethics

4. Core Competencies Protocol Travel

5. Core Competencies SGMP Fiscal Year runs July - June SGMP Chapters are required to host 10 meetings per year 8 of the 10 meetings must meet 1 of 9 core competencies Professional Development classes may be offered up to twice a year

6. Education & Programming

7. Diversity Entertainment Evaluations including Electronic Green Meetings Manners/Etiquette (only 1 program/year) Marketing Planning Around Religious Holidays Professional Development Goals and Objectives VIPs (see also logistics, protocol) Volunteers Working with Military

8. Facilities & Services

9. Banquet Event Orders Food and Beverage Green Facilities City-Wide Events International Meetings LEED Certification RFP Secret Shopping Site Selection Speakers & Press Types of Venues Federal Facilities Working with CVBs and DMCs Working with Convention Servs. Managers

10. Logistics

11. ADA Requirements Back of the House Tour CVBs Disaster Preparedness Room Setup Exhibits Insurance Meeting Safety Music Licensing and Copyrights Pre and Post-Con Meetings Risk Management Plan Security Shipping Transportation Unions VIP Support

12. Financial & Contract Mgt.

13. Attrition Budgeting Cancellation Contracts Fed Biz Opps / SAM Force Majeure Clause Fundraising Legal Terminology Negotiations No-Cost Contracts Penalties and Damages Prioritizing Needs vs. Wants Procurement Purchase Orders Sponsors

14. Technology

15. AV Classified Meetings Cloud Technology Online RFPs Event Software Internet Microsoft Excel Microsoft Power Point Mobile Apps Social Media Security (electronic) Skype, Lync, etc. Videoconferencing Virtual Meetings Webcasting Webinars Website ADA Compliance Fed Biz Opps, SAM, cvent

16. Leadership Change Management Delegation Empowerment Identifying Team and Individual Skills Listening Skills Mentorship Motivation Relationship Building Supervision

17. Ethics Code of Conduct Conflict of Interest Familiarization Trips Frequent Flier Miles Funding Gifts Hotel Rewards Procurement Relationship with Prohibited Source Spending Appropriated Funds Vendor Selection Washington Post Test

18. Protocol Diplomatic Gifts Corporate Gifts Flag Protocol Use of Corporate Logos Guest Programs Honorifics Military Ranks Precedence Seating Special Events VIPs

19. Travel City Pairs Fed Rooms Government Travel Credit Cards Lodging Meals Incidental Expenses Per Diem Rates Shipping Temporary Duty Transportation

20. Contact Hours Education Contact Hours – 50 minute presentation = 1 contact hour Chapters must submit programs to SGMP HQ for contact hour approval Programs used from the program bank already approved

21. Questions ? ? ? Garland Preddy, CGMP 703-566-3637 garland.preddy@sgmp.org

22. Created by Garland Preddy, CGMP These materials may not be copied for distribution, nor copied to use without the express written permission of the author.