1. CASH Peer Review Method

2. welcome Aim to be participative and learn from each others knowledge, skills and experiences The best preparation for tomorrow is doing your best today. ~ H. Jackson Brown ~ Questions? – yes please! Interruptions? – yes please!

3. What do we want to achieve? Success for the partner cities and for the INTI cites project needs us all to work as a team We need to get to know each other before we start to work together – as a team A team must know its strengths and weaknesses A team need to know how they will work and what is their game plan A team needs to know the rules of the game

4. Where do we start? Reference documents Benchmark City's own reports Methodology Peer review teams Dates for peer review visits

5. How to carry out a peer review Peer Review is a series of simple logical steps set out in the manual….. Nothing to frighten you Help to understand the steps with a walk through" section by section

6. Desk review

7. Differences and gaps

9. What direction are they taking?

10. What are they aiming for?

11. The peer review visit Dates Teams Travel & Hotel Visit programme Who interviews who? Who to interview? Who to meet at a workshop?

12. The peer review visit gathering evidence and

13. Competence + confidence + opportunity = successful peer review

14. Who to meet?

15. Interviews…………?

16. And workshops………?

17. Visit programme For each interview & workshop (cell in the programme) Interview number Venue: Room number Interviewee ( Name) (Title) (Roles) Interpreter ( yes/no) Peers ( Name) (Name) Interview focus: Administrative Cooperation – Leadership and Ambition Working in Partnership – Evaluation

18. Preparing for the interview What is the purpose of the interview? What am I trying to achieve? Questions testing your hypothesis Preparation, preparation, preparation

19. Questions Open Closed Probing Leading Multiple Marathon Hypothetical Periodical behavioural Classifying Clarifying 3-6 key questions in advance All questions must have reference code: Theme Category Benchmark number And all answers also have code

20. Record the answers….

21. Relaxing the person Meeting and Greeting Someone to meet them Introductions Shaking hands Process Explain why we are here Structure of interview How long it is likely to take Confidentiality of process Note taking Interviewer behaviours Posture Eye contact Tone of voice

22. Making the interviewee feel comfortable

23. The setting – prison!

24. Peer Review is a gift

25. But as with all gifts…..

26. Evidence is facts not opinions It is the; Why What Where When How Evidence about the gaps, differences and best practice

27. Collating the evidence What evidence is presented by the post its? Collate it

28. Questions?

29. Thank you and see you soon!