1. Managing Convergence “ We must never forget it’s the content that matters most of all … All the technology in the world will have no impact if there is no quality content to be exploited” Jenny Abramsky former Director of Audio & Music BBC

2. Managing Convergence Julie Hadwin Media Consultant julie.hadwin@btinternet.com +44 (0) 20 8579 3792

3. Developing Skills The UK Sector Skills Council for Creative Media an independent UK–wide organisation owned and managed by the creative media industries jointly funded by industry and government its role is to support its industries so they have the right people, with the right skills, in the right place, at the right time in order that they remain economically and creatively competitive

4. Developing Skills Skillset works with its industries by: undertaking research and consultation with industry establishing strategic consensus within and between its various industry sectors delivering solutions – promoting best practice, running funding schemes and projects, offering business support and an impartial careers information service for new entrants and established industry professionals

5. Developing Skills COMMERCIAL RADIO COMMUNITY & VOLUNTARY RADIO PUBLICLY- FUNDED RADIO UK RADIO INDUSTRY SECTORS

6. Developing Skills “ We’re in the audio entertainment and information business now … rather than pure radio” Mark Story, Managing Director National Brands, Bauer Radio

7. Developing Skills “…changes in listening habits, together with emerging new technologies have had a more rapid and profound impact on the radio industry than was foreseen just a few years ago” “The Future of Radio” Ofcom 2007

8. Developing Skills UK radio listening has remained strong for a decade: almost 90% of population tune in each week 45 million adult listeners (15+) Q2 2008 growing number of stations and formats across a range of platforms

9. Developing Skills “Radio has always been portable but now it will be ubiquitous” Andrew Harrison, Chief Executive, Radio Centre, UK

10. Developing Skills “The challenge for the BBC and commercial radio is to create compelling content – that’s the business we are in” Trevor Dann, Director, Radio Academy, UK

11. Developing Skills A radio workforce for the future breadth of knowledge and awareness about the radio industry and the wider multi-media environment and the forces driving change; general transferable work and life skills including a commitment to continuous learning; and a basic grasp of a number of industry skills to offer a multi-skilled approach depth of specialism and expertise in particular fields; an understanding of the enduring concepts; and a commitment to continually renewing the more transient specialist skills as technologies evolve

12. Developing Skills A radio workforce for the future multi-skilled talent to deliver flexibility and adaptability technical and creative specialists to break new ground and deliver great content hybrids - combining specialist skills with high level conceptual knowledge - to recognise new possibilities and how to exploit them

13. Developing Skills The management challenge fostering successful collaboration getting radio programme and online teams to understand and acknowledge what the other brings to the process of content creation

14. Developing Skills To deliver industry skills development requires organisations which can: facilitate industry dialogue establish strategic consensus and translate this into action encourage the sharing of good practice and partnership between employers, while taking into account commercial sensitivities ensure that the views of industry help to shape government policy on skills development; and inform education and training provision and funding decisions

15. Exploiting Your Brand RADIO INTERACTIVE MEDIA TELEVISIONNEWSPAPERS MAGAZINES CONVERGING MEDIA

16. Exploiting Your Brand Understanding a radio station brand who are the target listeners – demographics of the audience and why, how, when and where they listen what do they expect from the station, what attracts them to it, what do they value about it – and what differentiates it from the competition

17. Exploiting Your Brand “… far from being a threat, digital technology is increasing distribution and helping to redefine the role of radio in younger people’s lives” UK’s Radio Advertising Bureau

18. Exploiting Your Brand “On TV On Radio Online” BBC English Regions “Our ambition is a virtuous circle – create once publish often” Mark Story, Bauer Radio

19. Safeguarding Quality Technical quality a balance between cost and audience expectation early limitations of a new platform may be accepted by an audience because of the novelty value and sense of future possibilities over time audience expectations rise

20. Safeguarding Quality Editorial quality compromise at your peril as you jeopardise your relationship with your audience training in law, regulation and ethics not just for journalists but all involved with content creation radio a trusted friend or guide: undermined if editorial quality is diminished as brand extends to other platforms

21. Managing Convergence Julie Hadwin Media Consultant julie.hadwin@btinternet.com +44 (0) 20 8579 3792 www.skillset.org +44 (0) 20 7713 9800