1. Transformational Government Workshop 9 th December 2010 Washington DC

2. Welcome A few words about me:  I am the chair of the Transformational Government Framework Technical Committee. I am also the chair of the OASIS eGov Member Section and chair of the OASIS Technical Committee on e-voting standards. I am also a past Director of OASIS.  I spent the majority of my career working on the development of ICT systems, policies, strategies and procedures for central and local government in the United Kingdom.  I worked in the Office of e-Envoy (and subsequently the Cabinet Office’s e- Government Unit) where I was the Director of Technology, responsible for the UK’s e-Government Interoperability Framework (e-GIF) and other e- government and e-voting technical policies and standards.  I took early retirement from the UK Civil Service in 2006 after 38 years service and have since been a self-employed consultant.

3. Workshop Overview Objectives:  Explain the new concept of Transformational Government  Share views and experiences between practitioners involved in the 'Transformational Government' agenda  Shape the work of the OASIS Transformational Government Framework (TGF) Technical Committee, in particular seeking perspectives on:  the top-level structure of the proposed Framework  key principles and critical success factors for Transformational Government, and  identifying priorities in the overall Framework for the TGF Technical Committee to address  Encourage participation in the work of the new TGF Technical Committee

4. Agenda 9:30-9:45 Welcome and Introductions 9:45-10.00 Workshop Overview 10.00-11:00 Context: The Shift from e-Government to Transformational Government 11:00-11:15 Coffee Break 11.15-11.45 Transformational Government: Case Study 1 - South Australian Government 11.45-12:15 Transformational Government: Case Study 2 - New Zealand Government 12.15-12.45 Transformational Government: Case Study 3 - UK 12:45-14.00 Lunch 14.00-14:15 Global Perspectives: The Need for a New Transformational Governmental Framework from Government and Industry 14:15-14.45 Introducing the Key Elements of the Proposed Transformational Government Framework 14.45-15.00 Break 15:00-16:30 Interactive Roundtable Session: Building the Transformational Government Framework 16:30-16.45 Conclusions and Way Forward

5. OASIS Overview  OASIS is a member consortium dedicated to building systems’ interoperability specifications  Main focus is on applications of structured information standards (eg XML, SGML) but increasing focus on adoption of standards  Members of OASIS are providers, users and specialists of standards-based technologies  Include organisations, individuals, industry groups and governments  More than 500 member organisations, 1000s individuals  Global, Not-for-profit, Open, Independent  Successful through industry and government wide collaboration  MOUs and Liaison Agreements with all major standardisation bodies, eg ISO, UN/CEFACT, CEN, W3C, etc.

6. Working Arrangements 1.Technical Committees are set-up by OASIS members to deliver a specific piece of work and then, usually, close down.  The Transformational Government TC seeks to produce an overall framework for using information technology to improve the delivery of public services through better citizen engagement to assure greater use and return on investment. 2.Member Sections are created when a collection of OASIS Members recognize a particular need or common goal and are willing to commit to work on that need over an extended period.  The eGovernment Member Section serves as a focal point for discussions of government and public administration requirements for e- business standardization.

7. Transformational Government Framework Suggested content, but subject to TC discussions: 1.Transformational Government Reference Model 2.A Business Model for Change 3.A series of Policy Products 4.A series of Guiding Principles 5.A Value Chain for Citizen Service Transformation 6.A Delivery Roadmap 7.A Checklist of Critical Success Factors

8. Any questions about today’s workshop?

9. Agenda 9:30-9:35 Welcome and Introductions 9:35-9:50 Workshop Overview 9:50-10:50 Context: The Shift from e-Government to Transformational Government - Chris Parker, CS Transform 10:50-11:15 Global Perspectives: The Need for a New Transformational Governmental Framework from Government and Industry 11:15-11:30 Coffee Break 11:30-12:00 Transformational Government: Case Study 1 - South Australian Government 12:00-12:30 Transformational Government: Case Study 2 - New Zealand Government 12:30-13:30 Lunch 13:30-14:00 Transformational Government: Case Study 3 - tbc 14:00-14:30 Transformational Government: Case Study 4 - UK 14:30-15:00 Introducing the Key Elements of the Proposed Transformational Government Framework 15:00-15:15 Break 15:15-16:45 Interactive Roundtable Session: Building the Transformational Government Framework 16:45-17:00 Conclusions and Way Forward