1. 1 © 2015 Onit, Inc. Innovation and the Law Department of the Future Chris Driver, Onit Thursday, September 17 Texas Lawyer In-house Summit | Dallas 2015

2. 2 © 2015 Onit, Inc. “640K ought to be enough for anybody.” - Bill Gates (allegedly), 1981 “There is no reason for any individual to have a computer in his home.” - Digital Equipment Corp. founder Ken Olsen, 1977

3. 3 © 2015 Onit, Inc. Progress in last 20 years Internet VoiP GPS Spotify and Netflix Uber iPod, iPhone, iPad Amazon.com

4. 4 © 2015 Onit, Inc. “By applying “business discipline” to the practice of corporate law, the Legal Model focuses resources and makes strategic law firm partnering, information technology, metrics, diversity and other initiatives the cornerstones of our approach.” - Dupont Legal Model - established 1992

5. 5 © 2015 Onit, Inc. “In its essence it's really important for corporate law departments to be involved in the business processes and continuously optimize those processes to improve performance of the business as a whole. That's what keeps law departments innovative, creative and providing continuous value to the company.” - David Cambria, ADM

6. 6 © 2015 Onit, Inc. Inside Counsel Innovators Developed a preferred-provider network of law firms that were open to flexible billing The network of outside law firms handle 75 percent of company’s legal work and receive 12 monthly payments of a flat fee determined at the beginning of each year. Development of a satellite legal department Bring document review in-house in order to cut down on discovery costs Legal matter ticket system

7. 7 © 2015 Onit, Inc. Inside Counsel Innovators GCOE for high volume low complexity work Outside Counsel Dashboard (OCDB). The dashboard is an easy-to-use online tool that gives attorneys a near real-time view of their outside counsel spending activity across all matters they oversee Data-driven, objective method for reviewing rates proposed by outside counsel, which identifies a fair market rate “Legal Portal” where lawyers can find sample forms, up-to-date policies, best practices and educational materials customized for their needs

8. 8 © 2015 Onit, Inc. Inside Counsel Innovators Track who they have trained and to store acknowledgements of policy Automate the diversity reporting process by requiring the firms to provide diversity information directly into the e-billing system Globally integrated technology platform that today includes matter management, e-billing, records management and IP management Use the company’s existing Lotus Notes system to build an eHold solution

9. 9 © 2015 Onit, Inc. Is any of this really innovative?

10. 10 © 2015 Onit, Inc. Common Legal Department Issues …STILL Do not have one system of record to manage its risk and identify its outside counsel spend Do not have an ability to easily identify open matters (projects, circumstances, claims and law suits) company-wide No consistent and verifiable process to identify risk on open matters Reserve/exposure reporting across the organization for open matters is a fragmented process and done manually No automated and auditable process to ensure settlements are strategically evaluated and properly authorized

11. 11 © 2015 Onit, Inc. BUT… Virtually All Knowledge Work and Processes are Executed Outside These Systems Traditional matter management encompasses two areas –Tracking matters & spend This leaves other processes in the legal department fractured Work migrates to email and spreadsheets Processes are encapsulated in “forms” and flowcharts Excel is used for tracking and reporting And these tools are simply breaking down…

12. 12 © 2015 Onit, Inc. It’s no longer just about spend management In addition to the responsibility of managing documents, e-billing, matters, and outside counsel, it's equally important for corporate legal departments to be involved in business processes. “...continuously optimize the organization's processes to improve business performance against goals and objectives.” "In an enterprise legal management context, BPM includes the automation of manual processes through methods such as workflow and collaboration functionality. » Examples include the distribution and approval of legal documents, assignment of tasks and legal resources, as well as the monitoring of alternative fee agreements.”

13. 13 © 2015 Onit, Inc. It’s about process and simplicity … Onit is increasingly compelling to large law departments that are ready to move beyond the limitations of traditional enterprise matter and spend management systems Our clients are achieving amazing results with their Apps, doing things simply never before possible in astonishingly compressed timeframes People are increasingly used to astonishingly simple and wildly valuable Apps on their $500 smartphone They expect the same experience in the tools they use at work People choose to use Onit Apps even when they don’t have to Onit clients measure success by user adoption- rather than feature checklists

14. 14 © 2015 Onit, Inc. Onit is focused on all of Legal Department Operations… represents all of the major processes, administrative tasks and data that lawyers & paralegals use to support the business ELM is foundational…but represents just a fraction of the needs of a Legal Department Onit offers Apps for all of Legal Department Operations

15. 15 © 2015 Onit, Inc. Have the Same 3 Characteristics Data ActionsFlexible WorkflowCollaboration Human decision points, notifications, API calls, reports, etc. Workflows & business rules that drive the underlying processes. Roles and participants who are the essential human elements driving the process in a shared workspace.

16. 16 © 2015 Onit, Inc. Legal GRC Sales & Marketing HR IT Board How Onit is Used Today by Our Customers Contract Management Matter Management eDisccovery Document Management Service of Process Legal Services Intake 1099 Submission IP Clearance Legal Spend Management Incident Management Insider Trading Management Business Partner Termination Incident Reporting Director & Officer Appointment and Revocation Gift / Hospitality Tracking 10-Q/K Reporting Software Asset Management Information Management Certification (e.g. SSAE 16) Equipment Request Software Deployment Control IT Investment Intake & Management IT Incident Response Support Tickets Board Appointment Management Board Resolution Management Board Kit Distribution Candidate Management New Employee Onboarding Employee Subpoenas and Service of Process Employee Termination Vacation and Time Off Approval Training Certification Tracking Customer Engagement Vendor Incentive Program Management Account Management Complex Deal Analysis and Approval Customer Contract Management Rebate Request Management

17. 17 © 2015 Onit, Inc. Customers MATTER & SPEND MANAGEMENT APP BUILDING PLATFORM LEGAL DEPARTMENT OPERATIONS APPS

18. 18 © 2015 Onit, Inc. Simple Facts Innovative Legal Departments will change and adapt to help their organizations grow and thrive. In order to do so, they will recognize that Matter Management isn’t about the database, but rather at it’s core, Matter Management is about process.

19. 19 © 2015 Onit, Inc. Law Departments (and organizations generally) are Beginning to Understand.... Traditional Enterprise Legal Management (ELM) systems of record don’t begin to address the primary problem corporate counsel (and knowledge workers generally) deal with... Day-to-day support activity that leaves them unable to be meaningfully involved in strategic business unit priorities. Workflow and collaboration are bolt-ons to existing databases and applications, not built within the core application architecture. This complicates implementation and does not support the day- to-day interactions with internal business teams required to effectively support them during the course of a transaction. Do not easily support transactional kinds of legal services requests and processes

20. 20 © 2015 Onit, Inc. In Summary Legal departments need to INNOVATE Matter Management & legal e-billing is a decades old industry served by decades old technologies Onit represents the first real advance in matter management and e-billing since Onit’s founders last company – DataCert in 1998 The difference is that Onit’s primary mission is to help lawyers get their work done better, faster and more efficiently –Replace email as the primary way lawyers get work to do & get work done –Provide automation of any law department process –Remove redundant/wasteful data entry by lawyers and staff In the context of the above mission, Onit’s Apps help law departments provide better service to their businesses and improve operational efficiency

21. 21 © 2015 Onit, Inc. Chris Driver chris.driver@onit.com 713.306.3601