1. Congregations as Emotional Systems
“By far most of the difficulties leaders experience is in relationships.” “If they learn to ‘think systems’ leaders don’t need typical classes or books on how to be a good leader. Family systems theory points the way, and if they take it seriously, applying it in their lives, they automatically become better and better leaders, on a continuing basis, the rest of their lives.” Roberta Gilbert Extraordinary Leadership page 5

2. “This is not saying that applying the ideas is easy
“This is not saying that applying the ideas is easy. The human changes only slowly and with much kicking and screaming. That is why it takes time, effort, teaching, reading, & coaching.” “Learn theory, learn theory, learn theory – if you learn theory you can use it. If you don’t you can’t.” (Gilbert page 5)

3. Individual Model/Thinking:

4. There is little sense of people’s interconnectedness or of how one’s own behavior can affect that of others. People are seen as acting on their own as if they were in vacuum.
We see particular individuals as “the problem.”
We never include ourselves when thinking of “the problem.”
The problem is out there not in here.

5. We blame others, diagnose, and question motives and intentions.
We personalize everything – we take things personally and we make things personal.
It’s this focus on others as problem people that is the real problem

6. Systems Model/Thinking:

7. We recognize the connections between people.
No one lives or acts in isolation.
We are all affected by each other’s behavior. It is an emotional system.
Each person both influences and is influenced by everyone else.
“Every change – changes everything.”

8. “The past is always present.”
Each of us lives in multiple systems. (family, work, church, community, denomination, etc.)
The emotional system is one of the most powerful forces in any church or in any group of human beings. The health of the emotional system determines how well the other systems work.

9. It is essential that leaders in a church be aware of how the emotional system operates in their own congregation. They need to be aware of the part they play in the emotional system and how they can become a more constructive force for improving the emotional life of the church.

10. What does it mean to say the congregation/family is an emotional unit?
Whatever affects one affects each one in the systems. That is, anxiety moves easily form person to person in a group.
Family members trade “self” into the family relationship togetherness in a family “fusion” of selves. (The Eight Concepts – Gilbert – page 6)

11. Most leadership difficulties come about as a result of the way the leader interacts with others.” (Gilbert p. 174)

12. “Pastors have been ill prepared for their encounter with the emotional side of the congregation.” (Gilbert p. 178)

13. There will always be times of imbalance in the church’s emotional system, times when there are conflicts and problems in the church that challenge the leadership. When the emotional system becomes unbalanced, the response of leaders is crucial to how things turn out in the end. If the leaders think in individualistic terms rather than in systems terms, they are likely to respond to attacks as though they personally were being attacked, rather than seeing the attack as part of an imbalance in the system.

14. 1. Take responsibility for yourself. 2
1. Take responsibility for yourself. 2. Be thoughtful and rational in the midst of anxiety. Think rather than react emotionally. When our anxiety rises we quit thinking and then make poor decisions.  

15. 3. Become a calm observer of the system and what is actually going on
3. Become a calm observer of the system and what is actually going on. “Observation requires stepping outside of our own subjective responses to what we ‘feel’ is happening, and learning to watch what is actually going on: who is doing what, when, where, and how. Many of us spend a good deal of our time living in a kind of fantasy about what is going on around us. We observe a few things that happen ‘out there’, fail to see or even ignore other things, and create a story for ourselves explaining what it is all about.  

16. The individual model of human behavior leads us to speculate about other people’s motives. We are focused on how things impact us and whether we feel good or bad. Then we react to what we imagine they are doing to us and then they react to us in the same way.

17. We tend to personalize other people’s behaviors
We tend to personalize other people’s behaviors. We think the behavior is about us. We get stuck in believing that it’s always about us. We must also learn to become good observers of ourselves. What is going on in me and how am I behaving?

18. 4. Learn to manage yourself. Become self-regulated
4. Learn to manage yourself. Become self-regulated. Manage your own anxiety and reactivity. 5. One way to become healthier is to go back to your family of origin.

19. Anxiety!

20. Anxiety is what unbalances the system.

21. Chronic anxiety is any sense of threat we have that is perceived, imagined or interpreted. Our anxiety is below the surface and so normally we are unaware of it. Over time we develop a heightened sensitivity to potential threat. We are threatened by the behavior and actions of others. There is a threat to the loss of self - of who we are – our individuality. There is the threat of being dominated – being taken advantage of – of being hurt, or rejected, or overlooked – not appreciated or not included.

22. We become more concerned with how other people are behaving toward us than we do with how we are behaving toward them. We question motives – we blame – we criticize. We get consumed with anger and resentment

23. We develop typical ways of dealing with our anxiety and we use our preferred methods consistently. As a result, we repeat the same mistakes over and over again. Though we feel “safer” in the short term, long term we develop less than ideal relationships, we lose intimacy, and we lose opportunities for leadership and advancement. Ultimately our patterns of chronic anxiety set our default future. Unless something changes we will end our lives with the same issues that we have now.

24. “The job of effective church leaders is to help keep down the level of anxiety in the emotional system of the congregation.” Creating a Healthier Church – (page 51) Ronald Richardson

25. 1. Manage your own anxiety. Bring your own calmness to the situation. 2. Stay in meaningful contact with other key people involved in the situation. Stay calm & stay connected.

26. Typical Ways People Deal With Anxiety

27. Self-Differentiation

28. Self-Differentiation deals with the effort to define oneself, to control oneself, to become a more responsible person, and to permit others to be themselves as well. Differentiation is the ability to remain connected in relationship to significant people in our lives and yet not have our reactions and behavior determined by them. We are connected but emotionally separate.

29. There is a difference between telling people what I think and telling them what they should think. Defining self means that we consistently and calmly tell others what we think, believe, and value without demanding that they think, believe, or value the same things.

30. “One simple way of defining differentiation is as an ability to be closely connected with just about anyone we choose and still be a self, still maintain a sense of one’s own functional autonomy within the close relationship. It is the ability to be close to an emotionally important other while neither being dependent on gaining the other’s acceptance and approval nor fearing the other’s disapproval, rejection, or criticism of how we are.

31. It is also being comfortable with the differences in the other person, particularly in times of higher anxiety, and not letting those differences cause emotional distance on our part. It means not needing to change the other to meet our expectations, or change ourselves to meet the other’s, in order to be close.” Ronald Richardson Becoming a Healthier Pastor page 56

32. Most people remain at the level of differentiation attained by the time they left home.
We are likely to marry a person whose degree of emotional maturity matches our own.
Take responsibility for yourself. The only person you can change is you

33. Two Basic Life Forces
Individuality
Togetherness

34. “An essential part of connectedness, is individuality
“An essential part of connectedness, is individuality.” Richardson page 61 Jesus – Luke 2:41-51

35. As anxiety rises in our lives there is greater pressure for togetherness. We are pressured to fit in and be the same as everyone else in the group.

36. “During times of higher anxiety, the less mature people in the church seek to promote sameness and conformity as the way to achieve unity and togetherness in the community.” Creating a Healthier Church Ronald Richardson page 63

37. “More mature individuals who have a stronger sense of their own self or their individuality, experience mature togetherness as attraction to, interest in, and curiosity about others, especially about getting to know others’ differences. In this form of unity, there is greater comfort with diversity, variety, and uniqueness.” Creating a Healthier Church Ronald Richardson page 63

38. Two Extremes in Behavior
One Extreme: Pressure to conform in order to stay together: I give up some of myself in order to keep the peace. I discount my own feelings and beliefs, I give in too easily, & I give up leadership and ultimately choose peace over progress. I’m emotionally needy and demanding

39. A Second Extreme: In order to feel secure and maintain my individuality – I demand compliance, I bully. I’m willing to give up community in order to get my way. Disagreement is seen as disloyalty. I end up arguing and debating.

40. Fusion

41. Individuality

42. Self-Defined
Clear self-boundaries. – This is who I am – this is where I stand – this is what I will do and this is what I won’t do. I take responsibility for my own ideas and decisions. I can say no and set limits. I don’t demand that others conform to my way of thinking. Don’t take responsibility for the feelings or decisions of others. Don’t try to control others.
Clear thinking, inner guidance system. Beliefs, values, life goals, purpose & priorities. Well thought through principles.

43. Self-Regulated
I take responsibility for myself – I don’t blame and I don’t take on a victim mentality. The only person I can change is me – and I can change me.
I become less emotionally reactive. I face myself. I am self aware. I know what my buttons are and why they are my buttons. I am a calm & less anxious presence. I learn calming practices. When emotions/anxiety rises we quit thinking & listening.
Learn to think systems and watch process. The observing, thinking, leader becomes curious, engaged, and open to new learning. What counts is the leader’s presence and being.

44. Self-Expressed
I give myself permission to be me. I am comfortable in my own skin.
I learn to say what “is so” for me. Speak the truth – calmly – and in love.

45. Self-Confident I like who I am
I care less & less about what others think of me.
I’m able to take a stand at the risk of displeasing.
I denounce the lies I’ve believed about myself

46. Keys In Coaching

47. 1. Calm Anxiety
The coach must be calm. Become an observer and develop a strong curiosity.
Ask individuals to speak only to the coach.
Guide the process so that individuals think and manage themselves. Bring logic and theory to the conversation.
The more a person thinks, the more he or she is able to think.

48. 2. Connecting with the emotional system
Remain emotionally neutral.
Don’t imply blame.
Don’t take sides.
Ask questions so that the person is able to clarify his or her thinking.
Give up having to have the answers.
Have confidence that people have the ability to figure things out and work toward resolution on their own.

49. 3. Observe the systems. Just watch.
“Observing, with its wonderful ability to calm the emotional centers of the brain, actually produces relaxation, objectivity, and a quick way to get to constructive thinking.”

50. 4. The coach manages self.
“It is paradoxical that people who need help, get more assistance from someone who can refrain from helping, staying out of their emotional field, emotionally, yet connect with it intellectually.
Observing is part of managing self.
Continue to think.
Calm is catching, as is anxiety, though it happens slower.

51. 5. Define yourself through the lens of theory.
Define through the lens of theory how you see the situation.
Use teaching moments to present the theory.
The faster people learn theory, the more they can use it.

52. The longer a person works with and thinks systems the better he or she becomes at it.
Continue to get training and exposure to these principles.
Continue to practice the principles in your own life.

53. Blessed are the Peacemakers

54. Basic Self & Pseudo-Self

55. The Eight Concepts of Bowen Theory

56. 1. The Nuclear Family Emotional System
The family is an emotional unit.
Whatever affects one affects each one in the system. That is, anxiety moves easily from person to person in the group.
Family members trade “self” into the family relationship togetherness in a family “fusion” of selves.

57. 2. The Differentiation of Self Scale
The goal is to differentiate self from one’s emotional system.
The degree of individuality each has depends on how fused we were/are in our family relationships.

58. 3. Triangles When two people become anxious, they triangle in a third.
In an emotionally intense situation it is useful to ask “where is the triangle?”
Stay calm, stay thoughtful, stay connected, and stay neutral.
Say what is “so” for you directly to the other person involved.

59. 4. Cutoff
Cutoff is a “process of separation, isolation, withdrawal, running away, or deny the importance of the parental family.”
“Cutoff is one of the ways people attempt to resolve the relationship tension that results from that unresolved attachment (fusion or undifferentiation) and the anxiety it engenders. Fusions do not feel comfortable, so people have a tendency to want to get away from them, to cut off.”

60. 5. Family Projection Process
“If one worries excessively about one’s child (or reacts to an overload of anxiety by neglect, or over-focuses in an over-positive manner) one transmits – or projects – that anxiety directly onto the child.”
“The more a child is on the receiving end of a worried, over- positive focus (or around a parent so anxious as to be neglectful) the greater the anxiety transmitted, and thus the fusion of selves with the parent(s).

61. 6. Multigenerational Transmission Process
“If we follow the most impaired child through successive generations, we will see one line of descent producing lower and lower levels of differentiation.”
“The effort to understand one’s heritage as fully as possible is one of the most beneficial efforts it is possible to make for self.”

62. 7. Sibling Position
“All things being equal, people show certain characteristics, depending on where they landed in the their family constellations, according to the mix of rank and genders there.”
“The different positions make it quite clear that no two children experience the family in the same way.”
Each position is so different from any other that it is as if no two children have the same family.
More fused families will be more affected by sibling position characteristics. Less fused families, less so.

63. 8. Emotional Process in Society
Regressive society or societal regression.
Regressions to a lower level of functioning.
“Society is more or less anxious, orderly and organized at different times in history. In these times of societal regression, there is more anxiety in all people, firing chaos and irresponsible behavior.”
Less emotional maturity and less ability to relate well with others.

64. Five Characteristics of a Regressive Society.

65. 1. Reactivity: intense reactions to events and to each other

66. Reactivity We diagnose and label We take things personally
We take ourselves too seriously and lose our playfulness
Reasonable dialogue becomes a waste of time
We go from crisis to crisis just putting out fires. We lose imagination & vision.

67. 2. Herding: Forces for togetherness overpower forces for individuality and we adapt to the least mature members.

68. Herding
Feelings are more important than ideas. We choose peace over progress
Dissent is discouraged
Comfort is preferred over adventure
Either/or – black/white – all or nothing thinking takes over
Leaders become indecisive

69. 3. Blaming: We take a victim mentality rather than taking responsibility for self.

70. Blaming We find fault with others
We focus on weaknesses rather than strengths
We have an obsession with “Monday morning quarterbacking” criticizing and second guessing
Litigiousness
We change leaders or change our leadership location frequently

71. 4. A Quick Fix Mentality: we seek symptom relief rather than substantive change.

72. A Quick Fix We are impatient We have a low threshold for pain
We want easy answers and certainty
We give in easily to the demands of others including our children
We avoid struggle of any kind and aren’t challenged to grow

73. “Raising our own threshold for the pain another is experiencing can often motivate the other to take responsibility for his or her life.”

74. 5. A Lack of Well-Differentiated Leadership: Leaders have a failure of nerve

75. A Lack of Well-Differentiated Leadership
We are anxious and feeling driven
We become peacekeepers
We’re reluctant to take a stand
We need the approval of others.
We lack any ability to adequately face and deal with sabotage

76. The Helping Professions Role
Permissiveness in childrearing
The pleasure principle
The sexual revolution
Blaming parents
The Eight Concepts by Roberta Gilbert

77. The Eight Concepts by Roberta Gilbert
Stop the Regression
Connect with your generations, eradicating any personal cutoffs.
Educate yourself about the facts in societal regression.
Become clear about your guiding principles, being guided by them instead of political correctness or groupthink.
Take a stand , after careful consideration.
The Eight Concepts by Roberta Gilbert

78. Stop the Regression
Clearly define a self in your family. This is who I am and this is what I think & believe.
Become a principle-guided parent, rather than projecting a worried focus.
One person can make a huge difference!
The Eight Concepts by Roberta Gilbert