1. Online Tools and Resources MyHealth@Anthem MyHealth Assessment MyHealth Record Condition Centers Online Community Specialoffers@Anthem AudioHealth Library Coming 2011 Better health…new health risk assessment and digital health coaching Care Management 24/7 NurseLine Future Moms ConditionCare ComplexCare Comprehensive Medical Management The Solution: Anthem Comprehensive Wellness Benefits

2. NURSE ON DUTY 24/7 access to a registered nurse Seamlessly integrates with our comprehensive suite of preventive care programs and wellness initiatives Appropriate use of services Our 24/7 NurseLine provides members toll-free access to trained registered nurses any time of the day or night The Solution: Anthem Nurseline

3. Future Moms Future Moms provides expectant moms with personal support to help promote a healthy pregnancy and delivery The Solution: Anthem FutureMoms

4. Helps members manage these conditions: Asthma Diabetes CAD COPD Heart Failure The Solution: Anthem ConditionCare

5. The Solution: Anthem ComplexCare ComplexCare identifies complicated medical cases and responds to assist members. Proactive member identification and engagement Integrated care Helps reduce absenteeism, condition-related disability, hospitalizations and ER visits

6. Members have access to a registered nurse 24/7 A single point of contact… Members proactively identified through predictive modeling Holistic member management and Greater understanding and control of health risks and condition Members have access to an entire multidisciplinary team to help, if needed The Solution: Anthem ConditionCare & ComplexCare

7. Worksite Wellness Collaborates with State of NH Wellness Program and other partners. Provides wellness workshops, blood pressure and body mass index screenings. Help members take an active role in healthy lifestyles. Promote health awareness Encourage behavior change Conveniently located at the workplace Availability to all employees regardless of location Annual flu clinics