1. Support for practices, PCTs and SHAs

2. National Support Website/prospectus Online presentations Learning Exchange events / QOF Events and ongoing support Sharing of best practice & top tips Practice Management Support/Practice Information Pack National Help line/inbox Revised PCT competencies Nursing/Mental Health support

5. Events Learning Exchange events Quality and Outcome Framework Events QOF workshop for practice managers Nursing events (10 th March London, 16 th March York)

6. QuISP Quality Improvement Skills for Primary Care 4 national one day learning events on the QOF –20 February - London –25 February - Bristol –27 February - Birmingham –1 March - Manchester 2 national "train the trainer events" Local delivery of QuISP training programme To multi- disciplinary practice teams in a third of PCTs

7. nGMS/PMS Collaborative 28 sites, one in each SHA area based on 28 PCTs and their constituent practices Drawing on expertise of others Showcase examples of good practice and what is possible Delivery through the NPDT Centres

8. IT,Mental Health, Premises Other Support being developed Joint work programme with National Institute for Mental Health in England Work with National Programme for IT Nine Premises workshops held Nov/Dec

9. Online Presentations Jan - Overview of the contract Jan - Finance Feb- Quality & Outcomes Framework 18th Feb - nPMS, Sustaining Innovation 4th March - Delivering the Vision 19th March - Nursing For confirmed dates and details of recorded presentations available see www.natpact.nhs.uk/primarycarecontracting For future events log onto: http://casu.interwise.com/casu/portal/pct/

10. Practice Management Support and Practice Information Pack Support for practice managers and practice staff includes: Toolkit - release due in January Mentor support - proposals being finalised Practice information pack

11. Helpline/Inbox Website: www.natpact.nhs.uk/primarycarecontracting Helpline number: 0845 9000008 Inbox: gmspms.queries@npdt.nhs.uk

12. Revised PCT Competencies Primary care contracting competencies have been updated Now includes PMS changes; PMS and GMS competencies have been integrated Release on the web in January Useful self assessment tool for PCTs

13. Local Support Primary Care Contracting Advisors NPDT Centres Resources for integrated local support Associate Directors Prospectus – contacts for support sources

15. Primary Care Contracting Advisors Identify support needed in area: –Link with SHA leads –Associate Directors –PCT GMS/PMS/Primary Care Leads Connect with local networks Develop action plans –How they can support –Identify support from other sources

16. Identify Local Needs Competency framework – self assessment tool Mapping help line/inbox question areas Ongoing links with GMS/PMS leads in PCTs and SHAs Leading to more comprehensive identification of support required Feeds into future development of both local and national programmes

17. Iterative support Support made available will be updated in light of your feedback Feedback on other areas in which you need support, or any other comments will be taken into account Prospectus of support is a live document and will be updated

18. Summary Early stages National Programme – Locally Delivered Targeted local support Partnership approach across the MA and NPDT Your feedback welcomed and needed