2. FEDERATION OF INDIAN EXPORT ORGANSATIONS an ISO certified organisation SERVICE DIVISION accelerating India’s foreign exchange

3. Upholds an ISO certified organisation

4. Substantially FIEO has been actively involved in promotion of Trade in Services & has been participating in major international exhibitions to promote Travel & Tourism sector and other sectors to increase bilateral relations of India with the World.

5. Status of India’s Services Sector India’s services sector has matured considerably during the last few years and has been globally recognized for its high growth and development. This sector has been growing at an annual growth rate of about 28% during the last 5 years. Services exports amounted to a meager US$ 8.9 billion in 1997 but over the years services exports have grown substantially. There has been rapid growth in the services exports from the year 2002. The exports have grown up from US $ 19.1 billion to US $ 86 billion in 2007 & USD $ 106 in 2008 & USD $ 150 in 2009. Presently services sector account for about 55% of India’s GDP

6. Services sector offers - Stimulates jobs across the country which Substantially contributes to economy. Establishes people to people contact and boosts cultural and environmental awareness. Among the largest foreign exchange earner sector Services sector offers - Stimulates jobs across the country which Substantially contributes to economy. Establishes people to people contact and boosts cultural and environmental awareness. Among the largest foreign exchange earner sector an ISO certified organisation

7. The service industry forms the backbone of social and economic development of a region. It has emerged as the largest and fastest-growing sectors in the world economy, making higher contributions to the global output and employment. Its growth rate has been higher than that of agriculture and manufacturing sectors. Thus, it is a large and most dynamic part of the Indian economy both in terms of employment potential and contribution to national income. The era of economic liberalization has ushered a rapid change in the service industry. In most of the developed countries. It has been noticed that less than 10 per cent of the population is engaged in agriculture, 30 per cent or less in manufacturing and the rest is in the services sector.

8. Potential sectors in Services - Travel & Tourism - Medical Tourism - IT & IT enabled services - Hospitality - Real estate - Consultancy - Education etc an ISO certified organisation

9. India’s Global Exports of Commercial Services India’s share in the global exports of commercial services is 1.5 % compared to 1 % of the merchandise exports. US $ (Billion) Years Exports 1997 - 8.9 1998 - 11.0 1999 - 14.0 2000 - 16.0 2001 - 16.8 2002 - 19.1 2003 - 23.1 2004 - 38.5 2005 -68.0 2006 - 73.0 2007- 86.0 2008- 106 2009- 150 Source: WTO

10. FIEO Participation in FITUR 2008, FITUR 2009 & now will participate in FITUR 2011 Meet with almost 200,000 worldwide participants, in more than 150,000 sqm of exhibition area area and 170 participating countries at FITUR.

11. FIEO Participation in ATM 2008, ATM 2009 and now we will be participating in ATM 2011 nd social networking opportunities.

12. Round Table on Business Opportunities with World Bank & ADB The Round Table apprised the Indian service providers about the scope, procurement and procedural requirements and also provided useful tips for such of business opportunities through the experts from World Bank, ADB & International Finance Corporation Round Table held in 2008, 2009 and now in November 2010. FIEO initiatives for the trade……

13. Meetings with Ambassadors & Foreign Delegations FIEO initiatives for the trade……

14. India: An emerging superpower

15. MOU with various chambers, etc for the exchange of information, etc FIEO initiatives for the trade……

16. India’s GDP will exceed Italy’s in 2020, France’s in 2020 Germany’s in 2025 and Japan’s in 2035 Major contribution will be from Services sector

17. National Activities - Conference on Infrastructure Projects - Conference on Environment Issues related to corporate sector - Conference on Public Procurement from World Bank and other Multi-lateral Agencies - Certificate Course in Export & Cargo Management - Seminar on Scope & Opportunities in Travel & Tourism sector in H.P., J&K, Rajasthan & Meghalaya - Meeting with APCTT - Medtech - Certificate Course in Travel & Tourism Management FIEO initiatives for the trade……

18. Training Programmes for the Travel & Tourism Industry - International Ticketing and Itinerary Planning - Basics of Hospitality Management & Soft Skills (Hospitality Industry). - Tally & Accountancy - Communication & Soft Skills. - Cargo & Courier Management. - Customer Relationship Management - Online Advertising & Lead Farming. - Medical Tourism & Promotion. FIEO initiatives for the trade……

19.  FIEO participation in International Events - Participation in Travel – Turkey Izmir - Tourism Fair, Fitur, Spain - Participation in ATM, Dubai - FIEO’s Participation in ITB, Berlin, Germany - FIEO’s participation in ITB-Asia, Singapore FIEO initiatives for the trade……

20. FIEO participation in Domestic events for Membership Growth & Awareness TTF Fair, New Delhi 2010 & SATTE 2010, New Delhi

21. Trainning Programmes in Travel & Hospitality sector Initiated in Association with - TMI Academy in April, 2010 - Then in association with FIIB - finally organized independently in July, 2010 & got c good response.

22. FIEO initiatives fro the trade… Training Programmes….Imminent speakers & leading personalities

23. Predicted growth in Foreign Exchange Earning through Medical Tourism 2007 201220172022 By 2012 India is likely to become the top medical destination

24. FIEO initiatives fro the trade… Interactive Meets with Delegation from Abroad

25. B2B & Reverse BSM with Fiji & Ethiopia

26. We at Services Division are thrived to provide the service to the members of the Trade-in- Services with a smile and upto their satisfaction.

27. As we always try to render our services with total devotion which leads to satisfactory outcome, Since those who have availed our services to their satisfaction & earned applaud for FIEO. Managers don’t do different things, they do things differently. Thanks for your patience