1. Copyright, 1996 © Dale Carnegie & Associates, Inc. Banking Careers

2. Commercial Banking Provides banking services to individuals, small businesses and large organizations. More people are employed in the commercial banking sector than any other part of the financial services industry.

3. Commercial Banking Opportunities to learn about business, interact with people, and build up a clientele. In commercial banking, starting at the branch level, you might start out as a teller to a wide variety of other services such as leasing, credit card banking, international finance and trade credit.

4. Bank Employees  Customer Service Representative  Teller  Loan Officer  Branch Manager  Data Processor A financial institution has people who can help you with different banking services. Understanding the jobs of those bank workers will allow you to know who you should talk to when you go to the bank.

5. Commercial Banking Job Level Salary Degree/Exp Trainee/cr analyst $27,000 Bachelor’s Jr. Loan Officer $38,000 BA + 3 Years Loan Officer $60,000 BA + 5-7 years Sr. Corp Loan Off $65,000 BA +10 years Dept Manager$100,000 BA +10 yrs more

6. Customer Service Representative  Helps you open your account  Explains services  Answers general questions  Refers you to a person who can help you  Provides written information explaining the bank products.

7. Teller The teller stands behind a counter and:  Takes money  Answers questions  Cashes checks  Refers you to the person who can help you. The teller is often the main contact at the bank. Any time you come in the bank, you can go to any teller.

8. Loan Officer  Takes applications for loans offered at the bank  Answers questions  Provides written information explaining loan products.

9. Branch Manager  Supervises the bank operations  Helps fix problems that cannot be solved by other bank employees.  Oversees the daily operations of the bank.