1. © 2003 Open Mobile Alliance Ltd. All Rights Reserved. Used with the permission of the Open Mobile Alliance Ltd. under the terms as stated in this document. OMA-TP-2003-0430Slide #1 [OMA-Template-SlideDeck-20030826] Submitted To: Technical Plenary Date: 12 Sep 2003 Availability: Public OMA Confidential Contact: Wen-Pai Lu, John Prichard, Evan Miller, John Waclawsky Source:Cisco, Texas Instrument OMA-TP-2003-0430-Enterprise IT Perspective Enterprise IT Perspective on Mobile Wireless USE OF THIS DOCUMENT BY NON-OMA MEMBERS IS SUBJECT TO ALL OF THE TERMS AND CONDITIONS OF THE USE AGREEMENT (located at http://www.openmobilealliance.org/UseAgreement.html) AND IF YOU HAVE NOT AGREED TO THE TERMS OF THE USE AGREEMENT, YOU DO NOT HAVE THE RIGHT TO USE, COPY OR DISTRIBUTE THIS DOCUMENT.http://www.openmobilealliance.org/UseAgreement.html THIS DOCUMENT IS PROVIDED ON AN "AS IS" "AS AVAILABLE" AND "WITH ALL FAULTS" BASIS. XX

2. © 2003 Open Mobile Alliance Ltd. All Rights Reserved. Used with the permission of the Open Mobile Alliance Ltd. under the terms as stated in this document. OMA-TP-2003-0430Slide #2 [OMA-Template-SlideDeck-20030826] Purpose Provide Background Information for all OMA WGs Written by Enterprise IT people to convey a contrasting perspective from the consumer market Enterprise IT can be viewed as mini-ISPs that combine the functions of an operator, an integrator and an application developer Contains some Enterprise IT expectations for the successful partnering with members of the value chain needed for the delivery of mobile wireless business solutions. Needs of Enterprise IT differ from those of the general consumer market and have not been widely considered in OMA

3. © 2003 Open Mobile Alliance Ltd. All Rights Reserved. Used with the permission of the Open Mobile Alliance Ltd. under the terms as stated in this document. OMA-TP-2003-0430Slide #3 [OMA-Template-SlideDeck-20030826] Introduction The technology used by Enterprise IT must Enable an increase in Enterprise business revenue, Reduce the costs of conducting business, or Provide a means for the Enterprise to compete more effectively in the marketplace. Enterprise IT has all the concerns of a mobile operator with direct responsibility for end user success Enterprise IT at large companies think alike and have similar rules of engagement – can come to a consensus on preferences and engagement guidelines It is difficult to bring something new to Enterprise IT without understanding their concerns with specific solutions and without understanding their current environments.

4. © 2003 Open Mobile Alliance Ltd. All Rights Reserved. Used with the permission of the Open Mobile Alliance Ltd. under the terms as stated in this document. OMA-TP-2003-0430Slide #4 [OMA-Template-SlideDeck-20030826] Enterprise IT Perspective Public WLAN Cellular Data Internet FW VPN GW Content Engine Web Cluster 2G, 3G, 4G,.. Enterprise IT responsible for end user success Enterprise IT equivalent to ISP and operator Enterprise IT care for and protect everything EnterpriseNetwork Client and devices; IT responsible for successful operation Network Outside IT Control Servers Farm (ERP, CRM DB, HTTP, Etc.) Backend System & Application WLAN Management

5. © 2003 Open Mobile Alliance Ltd. All Rights Reserved. Used with the permission of the Open Mobile Alliance Ltd. under the terms as stated in this document. OMA-TP-2003-0430Slide #5 [OMA-Template-SlideDeck-20030826] Mobile wireless solution categories 1. Handheld devices 2. Wireless Service Providers 3. Server Software 4. Security Getting Through the Firewall Initial list of the enterprise topic areas that need further OMA collaboration and investigation

6. © 2003 Open Mobile Alliance Ltd. All Rights Reserved. Used with the permission of the Open Mobile Alliance Ltd. under the terms as stated in this document. OMA-TP-2003-0430Slide #6 [OMA-Template-SlideDeck-20030826] Summary and Recommendations Enterprise IT is the manager and gatekeeper to complex electronic environments for enterprise business. Harsh scrutiny for actual proven business value, for compatibility to current environments, for information security, and for ongoing maintenance costs. Enterprise IT is interested in vendors who understand complete solutions. Summarises IT perspectives on mobile wireless. Provides a list that can be used as a starting point and is not intended to be a complete listing. Detailed contribution is in OMA-TP-2003-0413. We recommend that the content of this contribution will be used as background for the development of requirements and subsequent specifications in OMA satisfying enterprise mobile wireless needs.

7. © 2003 Open Mobile Alliance Ltd. All Rights Reserved. Used with the permission of the Open Mobile Alliance Ltd. under the terms as stated in this document. OMA-TP-2003-0430Slide #7 [OMA-Template-SlideDeck-20030826] Any Questions?