1. ITGS Social & Ethical Issues
Layman’s Terms

2. Reliability How reliable is it? Example:
reliable – giving the same result after repeated trials / usages
Example:
air traffic control software

3. Integrity data does NOT change Example: save a file on your computer
open it later
you EXPECT the file to be unchanged

4. Security
not letting everybody access it
Example:
school locker

5. Privacy
keeping information private from others; not letting everybody see it
Example:
medical records

6. Anonymity not revealing your identity (who you are) Example:
chat rooms

7. Authenticity verifying somebody is who they say they are Example:
Driver’s license

8. Intellectual property
ownership of ideas, discoveries, works of art, etc.
Examples:
patents - iPod
trademarks – McDonald’s
copyright – mp3s

9. Equality of access everybody having access to IT Examples: Internet!
One Laptop Per Child (OLPC)

10. Surveillance
Observing somebody
Examples:
SynchronEyes
GPS-tracking

11. Globalization
spread of IT resources across the globe (includes businesses)
Examples:
outsourcing

12. Cultural diversity globalization  less diversity Examples:
Internet and spoken languages

13. Policies rules and regulations Examples: APS Acceptable Use Policy
EVERY business has them

14. Standards and Protocols
widely agreed upon rules
Examples:
HTML
Driver’s licenses
Credit card sizes

15. People and machines the interaction between people and machines
usability and design
Examples:
Graphical User Interfaces (GUI)