1. Training and Development Copyright © Texas Education Agency, 2013. All rights reserved.

2. “Copyright and Terms of Service Copyright © Texas Education Agency. The materials found on this website are copyrighted © and trademarked ™ as the property of the Texas Education Agency and may not be reproduced without the express written permission of the Texas Education Agency, except under the following conditions: 1)Texas public school districts, charter schools, and Education Service Centers may reproduce and use copies of the Materials and Related Materials for the districts’ and schools’ educational use without obtaining permission from the Texas Education Agency; 2) Residents of the state of Texas may reproduce and use copies of the Materials and Related Materials for individual personal use only without obtaining written permission of the Texas Education Agency; 3) Any portion reproduced must be reproduced in its entirety and remain unedited, unaltered and unchanged in any way; 4) No monetary charge can be made for the reproduced materials or any document containing them; however, a reasonable charge to cover only the cost of reproduction and distribution may be charged. Private entities or persons located in Texas that are not Texas public school districts or Texas charter schools or any entity, whether public or private, educational or non-educational, located outside the state of Texas MUST obtain written approval from the Texas Education Agency and will be required to enter into a license agreement that may involve the payment of a licensing fee or a royalty fee. Call TEA Copyrights with any questions you have. 2

3. What is Training? Training – focuses on specific job knowledge and skill that is to be applied in the short run. Development – focuses on broad knowledge and insights that may be required for adaptation to environmental demands in the future. The goal of training is for employees to: – master the knowledge, skill, and behaviors emphasized in training programs, and – apply them to their day-to-day activities. Copyright © Texas Education Agency, 2013. All rights reserved. 3

4. Why Training? No one is a perfect fit at the time of hiring, and some training and development must take place. Planned training and development programs result in  Increased productivity  Reduced costs  Increased morale  Flexibility to adapt to changing requirements Copyright © Texas Education Agency, 2013. All rights reserved. 4

5. Additional Benefits of Training Molds employees’attitudes Helps them achieve better cooperation Creates greater loyalty to the organization Reduces wastage of resources Improves quality Copyright © Texas Education Agency, 2013. All rights reserved. 5

6. Training Design Process Copyright © Texas Education Agency, 2013. All rights reserved. Adapted from Introduction to training and development – Employee Training and Development by Raymond Noe (2004) Conducting Needs Assessment Developing an Evaluation Plan Select Training Method Ensuring Employees’ Readiness for Training Ensuring Transfer of Training Monitoring and Evaluating the Program Creating a Learning Environment 6

7. ADDIE Model A - Analysis D - Design D - Development I - Implementation E - Evaluation Copyright © Texas Education Agency, 2013. All rights reserved. 7

8. Types of Training Induction Training/New Employee Orientation  Introduces a new employee to the organization, its rules, & procedures and regulations  Is generally short  Gives information about the work environment, benefits, company culture, company history, organization chart, etc.  Helps integrate the employee into the organization Copyright © Texas Education Agency, 2013. All rights reserved. 8

9. Types of Training (continued) On-the-job Training - Training while remaining in the workplace to increase the knowledge and skills of an employee for improving job performance Includes demonstration or instruction, coaching, job rotation, and projects Refresher Training - Also known as retraining Purpose is to introduce employees to new procedures and technological advances Off-the-job Training - occurs when employees are trained at a different facility. – Includes lectures, distance learning, computer-based/ self-paced training, technology-based training, etc. Copyright © Texas Education Agency, 2013. All rights reserved. 9