Presentation on theme: "Stephen Leather Appletree Medical Practice Duffield"— Presentation transcript:
1 Stephen Leather Appletree Medical Practice Duffield Practice ManagementStephen LeatherAppletree Medical PracticeDuffield
2 What background/ skills does a successful practice manager need to have? Educated to degree level standardEvidence of a commitment to continuous professional developmentFinancial management experience, including accounting experience and proficiency with spreadsheetsBusiness management experience, with knowledge of human resource legislationExperience of managing and leading multi-disciplinary teamsExperience of working in teams and promoting a team spiritExperience of dealing with the general publicGood all round management skills with respect to financial management and human resourcesKnowledge of payroll, PAYE, NI and pension schemesAdvanced numeracy, oral and written communication skillsAppropriate IT skills and computer literacy, including working knowledge of MS Office software
3 What background/ skills does a successful practice manager need to have? Excellent interpersonal skills, including the ability to lead, motivate and manage a teamChange managementGood time managementNegotiating ability and conflict managementPleasant, articulate with good sense of humourLeadership skills, including excellent people management skillsAbility to work as part of an integrated multi-skilled teamDiscretion and adherence to the need for strict confidentialityDiplomacy, including the ability to manage conflictAdaptable and innovativeStrategic thinking with vision and driveSelf-motivated, organised and resourcefulEmpathy for the healthcare / public service environment
4 Job description Job Title: Practice Manager Accountable to: The PartnersResponsible for: All members of staffPurpose of Job: To ensure the provision and development of a high quality patient service within a safe, efficient and effective working environment. Providing significant management and leadership skills for the Practice within the priorities of the NHS Executive.Responsibilities to include: Human Resources; Practice Organisation/Strategic Planning; Finance; Patient Services; Premises – including Health and Safety, Equipment and Purchasing; IM&T.
5 For example: Monthly financial reports Annual staff performance appraisalPatient Participation GroupStrategic business planOver seeing change projectsNew clinical systemBuilding extensionNew telephonySupplier relationshipsCommunity relationsManage the partners!